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Tech Mahindra Senior Technical Support Associate Interview Questions, Process, and Tips

Updated 4 Feb 2025

Top Tech Mahindra Senior Technical Support Associate Interview Questions and Answers

  • Q1. If there is a non tech guys on site to replace faulty router with new router, how do you configure the new router?
    View answer (1)
  • Q2. Difference between Public IP and Private IP....router and modem
    View answers (3)
  • Q3. How would you connect internet on your own laptop. Tell the complete process
    View answers (2)
View all 31 questions

Tech Mahindra Senior Technical Support Associate Interview Experiences

21 interviews found

Senior Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(15 Questions)

  • Q1. What is split horison? How can we resolve it?
    • Add your answer
  • Q2. What is BGP? How BGP works?
    • Add your answer
  • Q3. What are the type of BGP and their AD value?
    • Add your answer
  • Q4. What is routing protocol? What are the types of routing protocol?
    • Add your answer
  • Q5. What is ospf?
    • Add your answer
  • Q6. How do we prevent loop avoidance in BGP?
    • Add your answer
  • Q7. What is OSI model? What are the layers of OSI model?
    • Add your answer
  • Q8. How does tracerout works?
    • Add your answer
  • Q9. If we see "*****" in tracerout, what it means?
    • Add your answer
  • Q10. What are the states in BGP?
    • Add your answer
  • Q11. If there is a non tech guys on site to replace faulty router with new router, how do you configure the new router?
    • Add your answer
  • Q12. What are CE and PE routers?
    • Add your answer
  • Q13. What is the command to assign an IP address on Juniper router interface?
    • Add your answer
  • Q14. What are the parameters should match in BGP neighbourship?
    • Add your answer
  • Q15. What is tftp?
    • Add your answer
Round 2 - Technical 

(8 Questions)

  • Q1. What is loop avoidance mechanism in BGP?
    • Add your answer
  • Q2. How tracerout works? What is source and destination IP?
    • Add your answer
  • Q3. What is public IP and private IP?
    • Add your answer
  • Q4. How can we configure and a router with support of non tech guy onsite?
    • Add your answer
  • Q5. What is firewall?
    • Add your answer
  • Q6. What are the difference between router and switch?
    • Add your answer
  • Q7. What is mpls?
    • Add your answer
  • Q8. How ftp and tftp works?
    • Add your answer

Senior Technical Support Associate Interview Questions & Answers

user image Goutham Babai

posted on 4 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction and share details about yourself?
    • Add your answer
  • Q2. Can you share your previous experience?
    • Add your answer
Round 2 - Assignment 

Webex chat need to handle dual chat on live

Round 3 - HR 

(2 Questions)

  • Q1. Please prepare a self-introduction and discuss your job experience fluently in English.
    • Add your answer
  • Q2. Good communication
    • Add your answer

Senior Technical Support Associate Interview Questions Asked at Other Companies

asked in Tech Mahindra
Q1. If there is a non tech guys on site to replace faulty router with ... read more
View answer (1)
asked in Tech Mahindra
Q2. Difference between Public IP and Private IP....router and modem
View answers (3)
asked in Tech Mahindra
Q3. How would you connect internet on your own laptop. Tell the compl ... read more
View answers (2)
asked in Tech Mahindra
Q4. How can we configure and a router with support of non tech guy on ... read more
View answer (1)
asked in Tech Mahindra
Q5. What is the command to assign an IP address on Juniper router int ... read more
View answer (1)
View All

Senior Technical Support Associate Interview Questions & Answers

user image Loveshetty Swarna

posted on 1 Oct 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience
    • Add your answer
  • Q2. Study background
    • Add your answer

What people are saying about Tech Mahindra

View All
iomega17
Verified Icon
2w
works at
Tech Mahindra
Switching 1st company in just 2 months
I got JL from another company right in Bengaluru, the joining is on 26 Feb 2025 and I will be joining as a fresher, the pay in little high but the main advantage is the project allotment because at techM I got technical support which is a techno-functional job not a dev... read more
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Senior Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 19 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They asked me about my previous experience
    • Add your answer
Round 3 - Vercent 

(1 Question)

  • Q1. It was an English test and communication skills test
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. Technical IQ test
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer
Round 6 - Behavioral 

(1 Question)

  • Q1. Process director took my manager round
    • Add your answer

Tech Mahindra interview questions for designations

 Senior Technical Support

 (2)

 Senior Technical Support Officer

 (2)

 Senior Customer Support Associate

 (3)

 Technical Support Associate

 (39)

 Senior Technical Support Associate Engineer

 (1)

 Senior Customer Support Executive

 (1)

 Technical Support Associate 1

 (2)

 Associate Technical Support Engineer

 (1)

Senior Technical Support Associate Interview Questions & Answers

user image Ishant Singh

posted on 28 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic tech questions like ip address and difference between router and modem
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Walk me through ur cv
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic and be confident the interview rounds are not that tough

Get interview-ready with Top Tech Mahindra Interview Questions

Senior Technical Support Associate Interview Questions & Answers

user image VAIBHAV GUPTA

posted on 7 Apr 2022

Round 1 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. They asked about some technical knowledge including some technical terms related to networking, internet networks.
    • Add your answer
Round 3 - Aptitude Test 

Basic questions including Internet networks and windows

Round 4 - Voice and Ascent test 

(1 Question)

  • Q1. Check your Vocabulary and Grammar with good fluency as well.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence while getting some basic knowledge of Technical terms and everythng.

Senior Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 21 Jun 2022

I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Just simple HR round for check comm skills...they can ask you to speak on any topic gor 2 mins.
    • Add your answer
Round 2 - Assignment 

How did you spend your new year eve?

Round 3 - Technical 

(1 Question)

  • Q1. Questions related to basic networking.
    • Add your answer
Round 4 - Assignment 

There were one technical online assignment related basic networking and speed test for checking your ryping skills.

Round 5 - HR 

(1 Question)

  • Q1. Final round for Salary and other discussion.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and work on your comm skills.

Senior Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 9 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jun 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why do you want to join bpo
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Rain confident and calm try to be as honest as possible

Senior Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 28 Jun 2022

Round 1 - Aptitude Test 

Will have 30 questions

Round 2 - Technical 

(1 Question)

  • Q1. What is blue screen error..
  • Ans. 

    Blue screen error is a system error that causes the computer to crash and display a blue screen with error message.

    • Also known as Blue Screen of Death (BSOD)

    • Caused by hardware or software issues

    • May require troubleshooting or repair

    • Examples: DRIVER_IRQL_NOT_LESS_OR_EQUAL, SYSTEM_SERVICE_EXCEPTION

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion,shift details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have technical knowledge,and company details

Skills evaluated in this interview

Senior Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 21 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Based on experience they are asking few questions
    • Add your answer
Round 4 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on giving answers.
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More about working at Tech Mahindra

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Technical Support Associate interview?
Tech Mahindra interview process usually has 3-4 rounds. The most common rounds in the Tech Mahindra interview process are HR, Technical and Resume Shortlist.
How to prepare for Tech Mahindra Senior Technical Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, Communication Skills, Technical Voice Process, international bpo and Customer Service.
What are the top questions asked in Tech Mahindra Senior Technical Support Associate interview?

Some of the top questions asked at the Tech Mahindra Senior Technical Support Associate interview -

  1. If there is a non tech guys on site to replace faulty router with new router, h...read more
  2. Difference between Public IP and Private IP....router and mo...read more
  3. How would you connect internet on your own laptop. Tell the complete proc...read more

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Tech Mahindra Senior Technical Support Associate Interview Process

based on 11 interviews

4 Interview rounds

  • Technical Round
  • HR Round - 1
  • HR Round - 2
  • HR Round - 3
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Tech Mahindra Senior Technical Support Associate Salary
based on 1.4k salaries
₹2.5 L/yr - ₹6.5 L/yr
At par with the average Senior Technical Support Associate Salary in India
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Tech Mahindra Senior Technical Support Associate Reviews and Ratings

based on 213 reviews

3.0/5

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2.9

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2.8

Work-life balance

2.7

Salary

3.0

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2.7

Company culture

2.4

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2.8

Work satisfaction

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