Tech Mahindra Senior Technical Support Associate Interview Questions, Process, and Tips

Public IP is visible to the internet while private IP is used within a local network. Router connects multiple devices to the internet while modem connects to the ISP.

• Public IP is assigned by the ISP and is unique to each device connected to the internet

• Private IP is assigned by the router and is used within a local network

• Router connects multiple devices to the internet and manages traffic between them

• Modem connects t...read more

Ping command is a network utility tool used to test the reachability of a host on an Internet Protocol (IP) network.

• Ping sends an ICMP (Internet Control Message Protocol) echo request to the target host and waits for a response.

• It measures the round-trip time for packets to travel from the source to the destination and back.

• Ping can also be used to determine the number of hops between the source and destination.

• Ping is...read more

To set up a router, connect it to a modem and a power source, access the router's settings, and configure the network.

• Connect the router to a modem using an Ethernet cable

• Connect the router to a power source

• Access the router's settings by typing its IP address into a web browser

• Configure the network by setting up a username and password, choosing a network name and password, and selecting security settings

• Save the sett

Upselling is the practice of encouraging customers to purchase a higher-end product or service, while cross-selling is offering complementary products or services.

• Upselling involves persuading customers to upgrade to a more expensive version of a product or service.

• Cross-selling involves offering additional products or services that complement the original purchase.

• Both techniques aim to increase revenue and customer s...read more