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Tech Mahindra Senior Technical Support Associate Interview Questions, Process, and Tips
Top Tech Mahindra Senior Technical Support Associate Interview Questions and Answers
- Q1. If there is a non tech guys on site to replace faulty router with new router, how do you configure the new router?
- Q2. Difference between Public IP and Private IP....router and modem
- Q3. How would you connect internet on your own laptop. Tell the complete process
Tech Mahindra Senior Technical Support Associate Interview Experiences
21 interviews found
I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Difference between Public IP and Private IP....router and modem
- Ans.
Public IP is visible to the internet while private IP is used within a local network. Router connects multiple devices to the internet while modem connects to the ISP.
Public IP is assigned by the ISP and is unique to each device connected to the internet
Private IP is assigned by the router and is used within a local network
Router connects multiple devices to the internet and manages traffic between them
Modem connects t...
- Q2. What is Ping Command???
- Ans.
Ping command is a network utility tool used to test the reachability of a host on an Internet Protocol (IP) network.
Ping sends an ICMP (Internet Control Message Protocol) echo request to the target host and waits for a response.
It measures the round-trip time for packets to travel from the source to the destination and back.
Ping can also be used to determine the number of hops between the source and destination.
Ping is...
- Q3. Differentiate between empathy and sympathy
- Q4. How to set up a router
- Ans.
To set up a router, connect it to a modem and a power source, access the router's settings, and configure the network.
Connect the router to a modem using an Ethernet cable
Connect the router to a power source
Access the router's settings by typing its IP address into a web browser
Configure the network by setting up a username and password, choosing a network name and password, and selecting security settings
Save the sett
- Q5. What is upselling and cross selling
- Ans.
Upselling is the practice of encouraging customers to purchase a higher-end product or service, while cross-selling is offering complementary products or services.
Upselling involves persuading customers to upgrade to a more expensive version of a product or service.
Cross-selling involves offering additional products or services that complement the original purchase.
Both techniques aim to increase revenue and customer s...
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
(15 Questions)
- Q1. What is split horison? How can we resolve it?
- Q2. What is BGP? How BGP works?
- Q3. What are the type of BGP and their AD value?
- Q4. What is routing protocol? What are the types of routing protocol?
- Q5. What is ospf?
- Q6. How do we prevent loop avoidance in BGP?
- Q7. What is OSI model? What are the layers of OSI model?
- Q8. How does tracerout works?
- Q9. If we see "*****" in tracerout, what it means?
- Q10. What are the states in BGP?
- Q11. If there is a non tech guys on site to replace faulty router with new router, how do you configure the new router?
- Q12. What are CE and PE routers?
- Q13. What is the command to assign an IP address on Juniper router interface?
- Q14. What are the parameters should match in BGP neighbourship?
- Q15. What is tftp?
(8 Questions)
- Q1. What is loop avoidance mechanism in BGP?
- Q2. How tracerout works? What is source and destination IP?
- Q3. What is public IP and private IP?
- Q4. How can we configure and a router with support of non tech guy onsite?
- Q5. What is firewall?
- Q6. What are the difference between router and switch?
- Q7. What is mpls?
- Q8. How ftp and tftp works?
Goutham Babai
Selected
(2 Questions)
- Q1. Can you provide a self-introduction and share details about yourself?
- Q2. Can you share your previous experience?
Webex chat need to handle dual chat on live
(2 Questions)
- Q1. Please prepare a self-introduction and discuss your job experience fluently in English.
- Q2. Good communication
What people are saying about Tech Mahindra
Senior Technical Support Associate Interview Questions & Answers
Loveshetty Swarna
posted on 1 Oct 2024
(2 Questions)
- Q1. Previous experience
- Q2. Study background
Tech Mahindra interview questions for designations
Selected
I applied via Approached by Company and was interviewed in Mar 2023. There were 6 interview rounds.
(1 Question)
- Q1. They asked me about my previous experience
(1 Question)
- Q1. It was an English test and communication skills test
(1 Question)
- Q1. Technical IQ test
(1 Question)
- Q1. Salary discussion
(1 Question)
- Q1. Process director took my manager round
Get interview-ready with Top Tech Mahindra Interview Questions
Ishant Singh
I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Basic tech questions like ip address and difference between router and modem
(1 Question)
- Q1. Walk me through ur cv
Interview Preparation Tips
VAIBHAV GUPTA
(3 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. What are your strengths and weaknesses?
- Q3. Tell me about yourself.
(1 Question)
- Q1. They asked about some technical knowledge including some technical terms related to networking, internet networks.
Basic questions including Internet networks and windows
(1 Question)
- Q1. Check your Vocabulary and Grammar with good fluency as well.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Dec 2021. There were 5 interview rounds.
(1 Question)
- Q1. Just simple HR round for check comm skills...they can ask you to speak on any topic gor 2 mins.
How did you spend your new year eve?
(1 Question)
- Q1. Questions related to basic networking.
There were one technical online assignment related basic networking and speed test for checking your ryping skills.
(1 Question)
- Q1. Final round for Salary and other discussion.
Interview Preparation Tips
Selected
I was interviewed before Jun 2023.
(2 Questions)
- Q1. Tell me about your self
- Q2. Why do you want to join bpo
Interview Preparation Tips
Will have 30 questions
(1 Question)
- Q1. What is blue screen error..
- Ans.
Blue screen error is a system error that causes the computer to crash and display a blue screen with error message.
Also known as Blue Screen of Death (BSOD)
Caused by hardware or software issues
May require troubleshooting or repair
Examples: DRIVER_IRQL_NOT_LESS_OR_EQUAL, SYSTEM_SERVICE_EXCEPTION
(1 Question)
- Q1. Salary discussion,shift details
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. Tell me about yourself.
- Q3. Why are you looking for a change?
(1 Question)
- Q1. Based on experience they are asking few questions
(3 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. Tell me about yourself.
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Senior Technical Support Associate interview -
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Tech Mahindra Senior Technical Support Associate Interview Process
based on 11 interviews
4 Interview rounds
- Technical Round
- HR Round - 1
- HR Round - 2
- HR Round - 3
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Tech Mahindra Senior Technical Support Associate Reviews and Ratings
based on 213 reviews
Rating in categories
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Software Engineer
26.4k
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|  ₹2 L/yr - ₹9.2 L/yr |
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| ₹5.5 L/yr - ₹23 L/yr |
|
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| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
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