Tech Mahindra Senior Technical Support AssociateNoida Reviews
based on 32 reviews
Updated 18 Dec, 2024
Overall Rating
2.5/5
How AmbitionBox ratings work?
Category Ratings
2.5
Skill development
2.3
Salary & Benefits
2.3
Work-Life balance
2.2
Job Security
2.2
Company culture
2.1
Work Satisfaction
2.1
Promotions/Appraisal
Tech Mahindra is rated
2.5 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
2.5 out of 5 stars on
AmbitionBox, based on 32 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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32 reviews found
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Senior Technical Support Associate in
Noida
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2024
Likes
I didn't see anything that I like in TechM
Dislikes
A to Z, every thing, I didn't see anything so that I can say I like it. I don't know how people are working there with this company.
Work Details
Work policy:
Work from home is allow only in case of emergency
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Noida
Full Time
·
IT Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2024
Likes
If you are getting another opportunity then go with it. Don't waste time joining in Tech M no job security is there.
( Nothing is here to like)
Dislikes
Politics are surrounded.. Managers are handicap to take the own decision.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
There is nothing to like with Tech Mahindra located in Sector 60.
Dislikes
Everything about Tech Mahindra in Sector 60 is bad, If you worry about basic hygiene then you should not even think about joining this company, washrooms always smell bad like they are not cleaned properly.
In cafeteria, the steel plates you get to eat even a small dhaba can give you better plates than this company & the water they provide to drink is also not good, I suffered from diarrhoea and doctor told me to change the water and I had to switch to Bisleri water after which it was good.
There are no good policies and good culture here, every senior acts like he is owner of this company and even HR and Senior Managers don’t have manners how to talk to employees and there is so much discrimination here based on your tenacity, tenure people get fix week off Saturday Sunday and the shift they want, new people have to manage with random week off and shifts, I would never recommend anyone to work in this organisation, they also add your incentive in your package they offer so please be aware of it when you think of joining this company but I wouldn’t recommend it to anyone....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Top Tech Mahindra Senior Technical Support Associate Interview Questions
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 01 Sep 2024
Likes
Employes
Dislikes
salary, No appraisal or promotion, food price
Senior Technical Support Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Aug 2024
Likes
Job security
Dislikes
Everything pathetic management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jul 2024
Likes
Good environment n work culture
Dislikes
Nothing to dislike about it
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Apr 2023
Likes
Just thatvthe salary gets credited on time.
Dislikes
Everything else. The environment is pathetic and toxic here. You can only survive in this organization in pre process and process training. After that they will start torturing u. They dont have proper trainers to give training and there is lot of loopholes in the process itself especially Verizon Wireless Voice. So called managers dont have proper etiquette how to handle a team. Team leaders dont even have proper process knowledge. They only know how to avoid cx on the call and expect that you bring them a C-Sat which they call promoter, which is nonsense. And they have many reasons to judge you if you stand against them. Worst company ever to work with. Dont waste time here....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Senior Technical Support Associate in
Noida
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2023
Likes
They prepare you for the worst you can experience in your profession lifetime.
Dislikes
Aggressive, rude, pathetic managers & you can't complain about this to their seniors. Worst open door policy to reach any manager in reality they are never available.
Work related travel: This job involves
Travel Within City.
Senior Technical Support Associate in
Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 16 Mar 2023
Likes
OT compensation is somewhat satisfactory.
Dislikes
Performance Matrices are terrible and based on pure luck. One unlucky day is enough to ruin your month long hard work. Unreal performance targets.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Associate in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2022
Likes
In my work, they’ve had a proper training session for the entire training period because the things in the process are vast. So, it needs proper trading of almost more than 1-month training to understand everything.
Training part is good, I say
Dislikes
1. Salary deduction isn’t clear
2. No HR session on Salary structure discussion if asked by an employee, HR tried to escape from your salary bifurcation.
3. Your CTC includes quoted by your monthly performance incentive which is more than 10% of your overall CTC and this thing isn’t even clear at the time of your interview with operational HR.
4. Work life is worst, they switch your shift from day to night and night to day in a week.
They think we can adjust this, we’re humans not a robot or Jenny from a bottle who can reschedule over daily routine after tapping a button in our bodies.
5. Management is worst, they don’t care about you. They only want you perform well and there score is at top of all the other sites on daily basis, that’s not possible. Everyday isn’t always in your favour.
6. No proper support for new trainee when they first hit the production. They’ve lack of support 1 SME over 16 employee in a batch.
7. Worst Transport, I’ve ever seen in my professional career....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Associate in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Jul 2023
Likes
You will enjoy only the period of your training
Dislikes
Everything, especially management and transport service
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Noida
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Dec 2022
Likes
Worst company i have ever worked with
Dislikes
Management nd work culture
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Associate in
Noida
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jan 2023
Likes
staff is very supportive techM noida Aditya Pratap sir
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Noida
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 14 Apr 2023
Likes
Good everyone, good work culture
Dislikes
Nothing all good t b h
Senior Technical Support Associate in
Noida
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Mar 2023
Likes
This is very good company
Dislikes
I think tech m company is no issue
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Noida
Full Time
·
Technical Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 24 Jun 2022
Likes
They actually offering you a skill development training + benifits are incredibly good.
Dislikes
Job security is one of the cons.
Work Details
Well not so balance but if you are a workaholic person then it's all worth it.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Associate in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 23 Feb 2022
Likes
Got trainer like class 5 teacher teaches 10 class
Dislikes
Training and politics and there is no pat on the back for deserving ppls but is only for holes.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Senior Technical Support Associate in
Noida
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2022
Likes
Nothing.
Dislikes
Everything about TECH MAHINDRA was the worst I've ever come across. Poor Administration, Poor Employee Redressals, Poor HR Mangement, Poor Reimbursement scheme. Won't recommend anyone to join.
The overall ambiemce is nice. Floor is spacious with music and tv (only during matches) are accessible.
Dislikes
Too much work load, remunerations are just peanut in comparison to work load, transport mechanism is an utter disapointment with the worst possible routes selection by transport team . They dont even give an exception for that. Lied about job role where we were told to ve handling dual concurrencency on chat but end up handling 4 oreven 5 chats at a time. Only go their if you want to work for a small pwiord like 6 months or year...Read More
Work Details
Wirk life balance is poor. Ahift allocation has no mechanism at all . Not the best experience so far
People also ask about Tech Mahindra, Noida Senior Technical Support Associates
Is Tech Mahindra, Noida a good place to work for Senior Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.5 out of 5 from over 32 employee reviews, it's clear that most senior technical support associates have a below average experience working at Tech Mahindra, Noida. Skill development holds the highest rating at 2.5, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra, Noida pay their Senior Technical Support Associates well?
According to AmbitionBox reviews, Tech Mahindra, Noida senior technical support associates rate their salary and benefits at 2.3 out of 5, based on 32 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra, Noida's senior technical support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Noida for senior technical support associates, click here.
How is the work culture at Tech Mahindra, Noida for Senior Technical Support Associates?
Work culture at Tech Mahindra, Noida for senior technical support associates is rated 2.2 out of 5 by 32 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra, Noida for senior technical support associates, click here.
How is the job security at Tech Mahindra, Noida for Senior Technical Support Associates?
Based on 32 reviews on AmbitionBox, Tech Mahindra, Noida's senior technical support associates rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra, Noida. To read reviews about job security at Tech Mahindra, Noida for senior technical support associates, click here.
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