Tech Mahindra Senior Technical Support Associate Noida Reviews

Likes

Employes

Dislikes

salary, No appraisal or promotion, food price

Likes

Just thatvthe salary gets credited on time.

Dislikes

Everything else. The environment is pathetic and toxic here. You can only survive in this organization in pre process and process training. After that they will start torturing u. They dont have proper trainers to give training and there is lot of loopholes in the process itself especially Verizon Wireless Voice. So called managers dont have proper etiquette how to handle a team. Team leaders dont even have proper process knowledge. They only know how to avoid cx on the call and expect that you bring them a C-Sat which they call promoter, which is nonsense. And they have many reasons to judge you if you stand against them. Worst company ever to work with. Dont waste time here....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No even if they offer me good salary package

Dislikes

Everything, not a place were humans can

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

OT compensation is somewhat satisfactory.

Dislikes

Performance Matrices are terrible and based on pure luck. One unlucky day is enough to ruin your month long hard work. Unreal performance targets.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

In my work, they’ve had a proper training session for the entire training period because the things in the process are vast. So, it needs proper trading of almost more than 1-month training to understand everything. Training part is good, I say

Dislikes

1. Salary deduction isn’t clear 2. No HR session on Salary structure discussion if asked by an employee, HR tried to escape from your salary bifurcation. 3. Your CTC includes quoted by your monthly performance incentive which is more than 10% of your overall CTC and this thing isn’t even clear at the time of your interview with operational HR. 4. Work life is worst, they switch your shift from day to night and night to day in a week. They think we can adjust this, we’re humans not a robot or Jenny from a bottle who can reschedule over daily routine after tapping a button in our bodies. 5. Management is worst, they don’t care about you. They only want you perform well and there score is at top of all the other sites on daily basis, that’s not possible. Everyday isn’t always in your favour. 6. No proper support for new trainee when they first hit the production. They’ve lack of support 1 SME over 16 employee in a batch. 7. Worst Transport, I’ve ever seen in my professional career....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time Work from home

Dislikes

No clarity in salary and salary deductions Work pressure Poor management , they totally suck There is no Hr session about salary discrepancy

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing really to be honest.,specially if u r changing from a marvellous company like concentrix Daksh

Dislikes

Work culture is pathetic, no work ambience, they force you to work extra without extra pay out.

Work Details

Not really good,just regretting after joining the organisation.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.