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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Updated
16 Dec 2024
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
125 Tech Mahindra Customer Service Associate Interview Experiences
362 questions found
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Popular
Anonymous
I applied via Naukri.com and was interviewed in Aug 2020.
3 Interview Rounds
Interview Questions
- Q1. What do you understand by customer care service?
View Answers (87)
- Q2. Why customer care service is important for a company?
View Answers (25)
- Q3. Why customer care service is important during this COVID-19 pandemic?
View Answers (13)
- Q4. What do you understand by Apologize?
View Answers (9)
- Q5. What all changes would you like to do in your city and why?
View Answers (4)
- Q6. How this COVID-19 pandemic has been infected our economy?
View Answers (8)
- Q7. What do you understand by women impowerment?
View Answers (10)
- Q8. Tell us something about your hobbies.
View Answers (4)
- Q9. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
View Answers (19)
Interview Preparation Tips
Interview preparation tips for other job seekers - * Be confident
* Quick answerable
* Talk in English
* Clear pronounciation
* Be polite
* Should have knowledge about current issues
* Quick answerable
* Talk in English
* Clear pronounciation
* Be polite
* Should have knowledge about current issues
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Normal myself questions Add Answer
2
Technical Round (2 Questions)
- Q1. Normal technical round Add Answer
- Q2. Computer round to check typing speed and knowledge Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Confidence is the key afterall
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell Us why Tech Mahindra should hire you View Answers (1)
- Q2. Why would you like to work for Tech Mahindra Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I'd say finding what values the company shares or align with you and capitalise on that. Its also good to evaluate which skills the company requires that you already possess and providing assurance that the remaining skill that you don't possess will be something you'll have ongoing development
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jun 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. What are your technical support Add Answer
- Q2. What is meant by BPO Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident
Tech Mahindra interview questions for designations
priya Priya
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Mar 2024.
2 Interview Rounds
1
Group Discussion Round
They give one topic and provide time to prepare.we have to talk about that topic 1 min.
2
Technical Round (1 Question)
- Q1. Customer service conversation will be there we have to write the query . I have no idea about that Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Attended Interview in Ambattur location . 1st round is group discussion they give topic and we have to talk 1 min about that topic . They give time to prepare. Again 2nd round written test . Also having 3 more rounds. We have lot more patience to attend interview here we have to sit simply fr the whole day without doing anything. Their interview questions were experienced level but they hire freshers it was difficult to select 2nd round . Worst interview experience wasted my day . 1 or 2 members will get select finally. Waste of time
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. About Your self and check English speaking influences View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. About your past work and BPO Add Answer
- Q2. Tell about past work if you have and get some knowledge about BPO Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What's your highest qualification Add Answer
- Q3. What's your age? Add Answer
- Q4. Tell me about the last movie you watched Add Answer
- Q5. Tell me about your hometown Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Basic hr questions.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself (Telephonic) and face to face interview scheduling Add Answer
- Q2. HR asked tell me about yourself and gave an overview of the interview process and different types of math questions that could be asked. Then the manager took m...read more Add Answer
Sahil akhtar
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Company Website and was interviewed in Jun 2024.
3 Interview Rounds
1
Aptitude Test Round
Maths logical reasoning
2
Group Discussion Round
Tech Mahindra good it technology
3
HR Round (2 Questions)
- Q1. Describe a time you faced a challenge at work Add Answer
- Q2. Role of hr company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Tech Mahindra growth increases previous year
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jun 2024.
3 Interview Rounds
1
Case Study Round
12 passout and college in to job
2
Coding Test Round
Html and css of web desgin
3
Coding Test Round
And java scripts in use of wen desgin
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Associate interview:
- C++
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Service Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, voice process, customer support, customer care and Customer Handling.
What are the top questions asked in Tech Mahindra Customer Service Associate interview?
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
How long is the Tech Mahindra Customer Service Associate interview process?
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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- Tech Mahindra Customer Service Associate Interview Questions
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Interview Questions for Popular Designations
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- Show more
Interview Process at Tech Mahindra Customer Service Associate
based on 21 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
View more
People are getting interviews through
based on 102 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Campus Placement
Recruitment Consultant
53%
24%
6%
6%
3%
1%
7% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
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At
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 991 reviews
Rating in categories
|
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|
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|
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| ₹5.5 L/yr - ₹18 L/yr |
|
Associate Software Engineer
5k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
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