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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
Tech Mahindra Customer Service Associate Interview Experiences
128 interviews found
Anonymous
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
(4 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
- Q3. What is experience and skills
- Q4. Which company previous experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. How did u spend your previous day?
- Q2. Last job experience
- Q3. About yourself
- Q4. Last movie or web series u have seen
Interview Preparation Tips
(1 Question)
- Q1. Just be good in Hindi and English
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed in May 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What do you think is important money or relationship ?
- Q2. What's the difference between sympathy and empathy ?
- Ans. Sympathy is something in which we can only console someone and Empathy is something where we assume ourselves into the exact circumstances and try to understand their situation.
Interview Preparation Tips
Tech Mahindra interview questions for designations
Selected
I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Why want to join Tech mahindra
- Ans. Good brand then you will be selected or no
- Q2. What will make you leave the Organisation
- Ans. Anything except salary hike will get u selected
(1 Question)
- Q1. Are u comfortable in night and rotational shifts
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Company Website and was interviewed before Jun 2021. There was 1 interview round.
(4 Questions)
- Q1. Tell me about your self....
- Ans. Then i describe about me. With the name, father name, qualifications, family background, and hobbies... In Short...
- Q2. Why you want to join bpo...
- Ans. Then i describe about the importance of bpo..
- Q3. Why you want join the Tech Mahindra.?
- Ans. Then i replyed the Tech MAHINDRA is national top most industry...
- Q4. How you handle the problem of customer?
- Ans.
I handle customer problems by actively listening, empathizing, and finding a solution that meets their needs.
Listen actively to the customer's concerns and complaints
Empathize with the customer and acknowledge their frustration
Offer a solution that meets the customer's needs and resolves the issue
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interac
Interview Preparation Tips
- bpo
Customer Service Associate Jobs at Tech Mahindra
I applied via Naukri.com and was interviewed in Oct 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked about my life and ambition, qualifications and purpose for joining
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About experience, explain covid situation as per you, why you want to join tech Mahindra, why should we hire u for Tech Mahindra, what is the quality in u that you think you are fit for customer support ro...
- Q2. How much growth I'll get from tech Mahindra in future if I give my 100% to teach Mahindra in a year? And answer was remarkable..
- Q3. When I can join the office?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why we Join Tech Mahindra
- Ans. Such As we know that Tech M is fast Growing Industry And It is A good plateform to start a better career
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
2 Questions
- Q1. Why do you want to shift from IT to customer support?
- Q2. I worry about my carrer as well as my monetey growth whuch my current job is not providing me. And Tech Mahindra is a good tag.
Interview Preparation Tips
Whatever is being asked, it should be properly listened to and answered.
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
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- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Tech Mahindra Customer Service Associate Interview Process
based on 75 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
- Personal Interview1 Round - 3
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 1.1k reviews
Rating in categories
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Software Engineer
26.4k
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Senior Software Engineer
21.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Technical Lead
11.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
5k
salaries
| ₹0 L/yr - ₹0 L/yr |
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