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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
125 Tech Mahindra Customer Service Associate Interview Experiences
362 questions found
Anonymous
I applied via Naukri.com and was interviewed in Aug 2022.
4 Interview Rounds
Resume Shortlist Round
Case Study Round
Marketing, case studies can be an ideal way to increase sales. To offer the client exactly what he needs it would be nice to read this thoughts
Assignment Round
Assignment is a task or piece of work that you are given to do. Especially as part of your job or studies
Group Discussion Round
Social media as a platform which enables people to interact and socially adhere to other people in the society and around the word
Interview Preparation Tips
- Review the job description
- Organise your documents
- Make travel arrangements
- Update your social media profile
. Job search like it's your job
. Set yourself apart with letters of
recommendation
. Know yourself up and stay positive
Selected
I applied via Campus Placement and was interviewed before Mar 2023.
3 Interview Rounds
Aptitude Test Round
It was a multiple choice exam
Group Discussion Round
They given some topics and we must talk about the topic how it effect society in positive way or negative way. In this round HR given topic is TV.
One-on-one Round (1 Question)
- Q1. In this round they asked me what will you do if a customer frustrated about a product not delivered .How can you talk to him and this is the final round . Add Answer
Interview Preparation Tips
Get interview-ready with top interview questions
I applied via Recruitment Consulltant and was interviewed in Jan 2022.
1 Interview Round
One-on-one Round (4 Questions)
- Q1. Tell.me about your self topic discussion View Answers (1)
- Q2. Your fav place why we hire you Add Answer
- Q3. Ops round was short with introduction part related questions from scenario about the process and child marrige topic etc Add Answer
- Q4. Tell me why we hire you and where you look to yourself in last 5 year Add Answer
Interview Preparation Tips
What people are saying about Tech Mahindra
javeria anjum
I applied via Naukri.com
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (4 Questions)
- Q1. Self introduction of yourself View Answers (4)
- Q2. Current topic COVID, data entry View Answers (2)
- Q3. Social media.. Ecomerce. View Answers (3)
- Q4. I suggest current topics, memorable day, roke model View Answers (2)
Interview Preparation Tips
Tech Mahindra interview questions for designations
Selected
I applied via Referral and was interviewed before May 2023.
1 Interview Round
HR Round (5 Questions)
- Q1. What motivates you in a customer service role? Add Answer
- Q2. How do you handle difficult customer Add Answer
- Q3. How do you approach working environment Add Answer
- Q4. How to handle calls confidently View Answers (1)
- Q5. How do you handle multi-tasking while maintaining quality View Answers (1)
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jun 2022.
2 Interview Rounds
Resume Shortlist Round
HR Round (2 Questions)
- Q1. Why are you joining our company Add Answer
- Q2. Why customer service Add Answer
Interview Preparation Tips
I applied via Walk-in and was interviewed in Dec 2021.
3 Interview Rounds
Group Discussion Round
Topic on problems in India that we are facing
Topic on how to prevent corona virus in India
HR Round (5 Questions)
- Q1. What are your strengths and weaknesses? View Answers (2)
- Q2. Tell me about yourself. Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. What is the change in you that you have seen Add Answer
- Q5. Salary expectations regarding this position Add Answer
One-on-one Round (3 Questions)
- Q1. Why should we have to hire you Add Answer
- Q2. Strengthes and weeknesss Add Answer
- Q3. Self introduction and previous experience Add Answer
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2022.
2 Interview Rounds
HR Round (4 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. Give me a brief about your experience? Add Answer
- Q3. Are you willing to work in rotational shifts?
Are you willing to join immediately? Add Answer
- Q4. What is your Vaccination status? Add Answer
Versant Round (4 Questions)
- Q1. Walk me through your resume? Add Answer
- Q2. Any topic speak for 2 mins? View Answers (1)
- Q3. Narrate me a story or a web series which you have watched recently? Add Answer
- Q4. Tell me something about the most memorable day of your life? Add Answer
Interview Preparation Tips
Selected
I applied via LinkedIn and was interviewed before Feb 2023.
1 Interview Round
Technical Round (2 Questions)
- Q1. Tell me about urself Add Answer
- Q2. Tell me about ur experience Add Answer
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2022.
1 Interview Round
Technical Round (3 Questions)
- Q1. Tell me about one brand View Answers (1)
- Q2. Tell me about your parents Add Answer
- Q3. Tell me about your self Add Answer
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Tech Mahindra Customer Service Associate
based on 21 interviews in last 1 year
2 Interview rounds
- HR Round
- One-on-one Round
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 992 reviews
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