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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
Tech Mahindra Customer Service Associate Interview Experiences
128 interviews found
Anonymous
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why we Join Tech Mahindra
- Ans. Such As we know that Tech M is fast Growing Industry And It is A good plateform to start a better career
Interview Preparation Tips
Interview Questionnaire
5 Questions
- Q1. Tell me something about yourself
- Q2. Why should we select you?
- Q3. How yoh come to know about this company
- Q4. Salary expectation
- Q5. How to convence the customer
- Ans.
To convince a customer, listen actively, empathize, offer solutions, and follow up.
Listen actively to the customer's concerns and needs.
Empathize with the customer and acknowledge their frustration.
Offer solutions that address the customer's concerns and needs.
Follow up with the customer to ensure their satisfaction.
Provide clear and concise information to the customer.
Be patient and remain calm, even in difficult situ...
I applied via Naukri.com
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.
Interview Preparation Tips
- Hindi
Tech Mahindra interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me Something about your Self . , Past Experience Related Questions , Language Know , Comfortable With All Shift or not . That's it
(1 Question)
- Q1. Client Interview Round 1. Check Knowledge Test . 2. Check Fluent of Language.
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.
Interview Preparation Tips
Customer Service Associate Jobs at Tech Mahindra
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked me basic questions about my education and experience and language I know. And their was a mock test virtual.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Asked based on our resume and Qualifications
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is customer Service? Why should we hire you? What is your strength? Tell us your point of views to handle the hyper customers. If customers are paid for better services but due to some issue we are u...
Interview Preparation Tips
@ Give the Answer point by point
@ share your experience
@ Briefly explain your creativity
@ Speak loudly
@ face interview smartly instead of showing over smartness
@ After the interview ask all require queries from interviewer
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 4 interview rounds.
Amcat Test
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(1 Question)
- Q1. What you will do if you became a billionaire and you have to spend/invest all the money which you have in a single day?
Interview Preparation Tips
- Logical reason
- Creative Skills
I repeat don't use fillers
HR doesn't like that during an interview you are lagging using aaaaaa...awwwww.....i ammmmmmm....aaaaaaaa like these words so please be aware and be prepared wish you all good luck
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
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- Engineer- Customer Support Interview Questions
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- Show more
Tech Mahindra Customer Service Associate Interview Process
based on 75 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
- Personal Interview1 Round - 3
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 1.1k reviews
Rating in categories
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26.3k
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