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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
Tech Mahindra Customer Service Associate Interview Experiences
131 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. About experience, explain covid situation as per you, why you want to join tech Mahindra, why should we hire u for Tech Mahindra, what is the quality in u that you think you are fit for customer support ro...
- Q2. How much growth I'll get from tech Mahindra in future if I give my 100% to teach Mahindra in a year? And answer was remarkable..
- Q3. When I can join the office?
Interview Preparation Tips
I applied via Naukri.com
Interview Questionnaire
2 Questions
- Q1. Why do you want to shift from IT to customer support?
- Q2. I worry about my carrer as well as my monetey growth whuch my current job is not providing me. And Tech Mahindra is a good tag.
Interview Preparation Tips
Whatever is being asked, it should be properly listened to and answered.
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why we Join Tech Mahindra
- Ans. Such As we know that Tech M is fast Growing Industry And It is A good plateform to start a better career
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is your strenth ?
- Q2. What is your weakess?
Interview Preparation Tips
Tech Mahindra interview questions for designations
Interview Questionnaire
5 Questions
- Q1. Tell me something about yourself
- Q2. Why should we select you?
- Q3. How yoh come to know about this company
- Q4. Salary expectation
- Q5. How to convence the customer
- Ans.
To convince a customer, listen actively, empathize, offer solutions, and follow up.
Listen actively to the customer's concerns and needs.
Empathize with the customer and acknowledge their frustration.
Offer solutions that address the customer's concerns and needs.
Follow up with the customer to ensure their satisfaction.
Provide clear and concise information to the customer.
Be patient and remain calm, even in difficult situ...
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.
Interview Preparation Tips
- Hindi
Customer Service Associate Jobs at Tech Mahindra
I applied via Naukri.com
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me Something about your Self . , Past Experience Related Questions , Language Know , Comfortable With All Shift or not . That's it
(1 Question)
- Q1. Client Interview Round 1. Check Knowledge Test . 2. Check Fluent of Language.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked me basic questions about my education and experience and language I know. And their was a mock test virtual.
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
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Interview Questions for Popular Designations
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Tech Mahindra Customer Service Associate Interview Process
based on 79 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
- Personal Interview1 Round - 3
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 1.1k reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.5 L/yr |
|
Senior Software Engineer
21.6k
salaries
| ₹5.5 L/yr - ₹23.5 L/yr |
|
Technical Lead
11.9k
salaries
| ₹9.6 L/yr - ₹38.5 L/yr |
|
Associate Software Engineer
5.7k
salaries
| ₹1.8 L/yr - ₹5.9 L/yr |
|
Team Lead
5.1k
salaries
| ₹5.3 L/yr - ₹17.5 L/yr |
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