AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Tech Mahindra
Compare
Filter interviews by
Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
Tech Mahindra Customer Service Associate Interview Experiences
128 interviews found
Anonymous
I applied via Campus Placement and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. What is customer service?
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, o...
- Q3. What is E-commerce?
- Ans.
E-commerce is the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a wider audience and operate 24/7
Examples include Amazon, eBay, and Shopify
Payment methods include credit/debit cards, PayPal, and digital wallets
Security measures such as SSL encryption and two-factor authentication are used to protect transactions
Interview Preparation Tips
Remember while answering tell me about yourself always answer the points about you only.. Not about your family.
kagdan45
I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
- Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
- Q3. Tell why you left your last company?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Tell me about yiurself ?
- Q2. How you spend your day/ yesterday / plannings for tommorrow
- Q3. Relationship between father and son ?
- Q4. Hows your experince with last organization ?and why have u resign
- Q5. About your haometown ?
What people are saying about Tech Mahindra
I applied via Newspaper Ad and was interviewed before Nov 2021. There were 4 interview rounds.
General assessment questions and answers
(1 Question)
- Q1. Why did join tech Mahindra? In case are you experience why did you leave the previous company? Tell me about your self ? What you tech Mahindra?
(1 Question)
- Q1. Normal question of your background only
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Recruitment Consultant and was interviewed in Jun 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Introduction
- Q2. Experience
- Q3. Previous job role and responsibilities
- Q4. Speech on any particular topic like pandemic 2020,demonetization,digital India,women empowerment,customer service,advantages of social media ,what is customer satisfaction
- Q5. Essay writing
Interview Preparation Tips
So be confident during interview,don't try to finish the interview in very fastly .
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Describe the most memorable day of your life
- Q2. Are you ready to relocate
Interview Preparation Tips
Customer Service Associate Jobs at Tech Mahindra
I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about, salary expietion, city introduction, custom service importance, vodafone basic details
- Q2. Basic computer knowledge
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is the importance of customer in this job role?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self Details , Way of talking
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Details about old company
(1 Question)
- Q1. Technical questions we’re asked
Interview Preparation Tips
Tech Mahindra Interview FAQs
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Tech Mahindra Interviews By Designations
- Tech Mahindra Software Engineer Interview Questions
- Tech Mahindra Senior Software Engineer Interview Questions
- Tech Mahindra Customer Service Associate Interview Questions
- Tech Mahindra Associate Software Engineer Interview Questions
- Tech Mahindra Customer Support Associate Interview Questions
- Tech Mahindra Customer Service Executive Interview Questions
- Tech Mahindra Customer Care Executive Interview Questions
- Tech Mahindra Software Developer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Tech Mahindra Customer Service Associate Interview Process
based on 75 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
- Personal Interview1 Round - 3
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
Tech Mahindra Customer Service Associate Reviews and Ratings
based on 1k reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹1.8 L/yr - ₹8.2 L/yr |
|
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
Infosys
Cognizant
Accenture
Wipro
- Home >
- Interviews >
- Tech Mahindra Interview Questions >
- Tech Mahindra Customer Service Associate Interview Questions
