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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips
Updated
24 Feb 2025
Top Tech Mahindra Customer Service Associate Interview Questions and Answers
- Q1. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
- Q2. What do you understand by customer care service?
- Q3. Why customer care service is important for a company?
Tech Mahindra Customer Service Associate Interview Experiences
128 interviews found
N Hari Krishna
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. 1. about your self
- Q2. 2. Total experience
- Q3. 3. Last Salary Details
- Q4. 4. Expected Salary
Add your answer
Add your answer
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - Recruitment Based on interview...
Support staff not like company
Tech Mahindra Emp I'd 664412 this team Agent more than long hours ask...
Normal 9 Hours he asked 10 Hours and Leave not approved and IJP Apply Support staff is Game Playing in Agents
IJP Reliase Before Candidates Selection after IJP Realised My Process
interview is esay
Support staff not like company
Tech Mahindra Emp I'd 664412 this team Agent more than long hours ask...
Normal 9 Hours he asked 10 Hours and Leave not approved and IJP Apply Support staff is Game Playing in Agents
IJP Reliase Before Candidates Selection after IJP Realised My Process
interview is esay
Interview Questionnaire
3 Questions
- Q1. Why are you dropped your study for 2 year ? ( Because I told that my study was 2 year dropped but in the real case I'm still doing study I lied to him )
- Q2. Are you comfortable to do this job and archive targets ? ( Because it's bpo job )
- Q3. If you're failed to archive Target then they will fire you. Agree with this ? ( They want to know your answer also they oberving my face expression)
Add your answer
Add your answer
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asked in
Teleperformance
Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in
Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
asked in
Tech Mahindra
Q3. If the customer is not satisfied with your answer so what will yo ... read more
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself ?
- Q2. Tell me about your previous experience ?
- Q3. Tell me about your native place ?
- Q4. Tell me about your best childhood memory
- Q5. Tell me about your best friend in one minute ?
- Q6. Tell me about your best college memory in one minute ?
Add your answer
Add your answer
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Interview Preparation Tips
Interview preparation tips for other job seekers - whatever u say please be confident and always look into the eyes of the interviewer and maintain smile
What people are saying about Tech Mahindra
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iomega17
works at
Tech Mahindra
Switching 1st company in just 2 months
I got JL from another company right in Bengaluru, the joining is on 26 Feb 2025 and I will be joining as a fresher, the pay in little high but the main advantage is the project allotment because at techM I got technical support which is a techno-functional job not a development job plus a bond of 2 years on 1 lakh inr. I didn't just study btech cs to not get a dev job, so I am planing on leaving the company. Should I? Or not?
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Interview Questionnaire
1 Question
- Q1. What are the language you know
- Ans.
I am proficient in English and Spanish.
English
Spanish
Answered by
AI
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Tech Mahindra interview questions for designations
Interview Questionnaire
1 Question
- Q1. Tell us about your work experience
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Communicate well
Get interview-ready with Top Tech Mahindra Interview Questions
Interview Questionnaire
1 Question
- Q1. So, there will be 3 to 4 rounds. 1st is a simple introduction round, 2nd us written exam round 3rd is typing test round and 4th us client round, which is very important round than others 3 rounds
Add your answer
Customer Service Associate Jobs at Tech Mahindra
Interview Questionnaire
1 Question
- Q1. Questions mostly be about hobbies, the vision for future and mostly related to your personality that how you deal with certain kind of situations.
View 1 more answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It's just a very simple advice that one should just be very confident and do not panic at all. The questions mostly be very simple and often related to your personality which one should express very optimistically and honestly.
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. About your last 4 days.
- Q2. Movie you watch.share your experience.
- Q3. Tell something about your home town
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be positive. They just check your english fluency
I applied via Walk-in and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Just self intro
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Keep calm and be prepared with self introduction
Interview Questionnaire
1 Question
- Q1. Job responsibilities and personal info related questions? Also some customer handling queries and also some topic to discuss
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident through out the interview. interview is little bit standard. over all good experience
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Service Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, voice process, customer support, customer care and Customer Handling.
What are the top questions asked in Tech Mahindra Customer Service Associate interview?
Some of the top questions asked at the Tech Mahindra Customer Service Associate interview -
How long is the Tech Mahindra Customer Service Associate interview process?
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Customer Service Associate Interview Process
based on 75 interviews
5 Interview rounds
- HR Round - 1
- HR Round - 2
- Personal Interview1 Round - 1
- Personal Interview1 Round - 2
- Personal Interview1 Round - 3
View more
Customer Service Associate Interview Questions from Similar Companies
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At
par with the average Customer Service Associate Salary in India
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 1k reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹1.8 L/yr - ₹8.2 L/yr |
|
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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