I would apologize for not providing a satisfactory answer and ask the customer to explain their concern in detail.

• Listen actively to the customer's concern

• Empathize with the customer's situation

• Offer ...read more

We are here to solve your problem don't worry sir we are with you

Explain the benefits of office and their future benefits

Yes first we should apologize him or her and then we should slowly tell them ours company benifits.

Just keep in mind one thing always, customer is the king and also he is a human. Hope you find your answer if not read it u til u get it.

Firstly I would apologize to them for not providing a satisfactory answer and would ask the customer to explain their problem in detail. I'll listen them actively, empathize with customer's situation,...read more

If a customer is not satisfied with our answer, then we cannot force it but we will tell him the benefits like insurance claim, and assure him that we have found a solution to your problem.

I would adjust my mindset and listen actively repeat their concern and be empathetic and apologize present a solution and take action and follow up.

Iam also try to a satisfied in customer with my answer.

1.Remain calm

2.Don't talk it personally

3.use our best listening skills

4.Actively sympathize

5.Apologize gracefully

6.find a solution

7.Take a few minutes on your own