Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips

An aptitude test helps students understand area of interest and strengths better

A topic_wise testing which aims to providing immediate feedback to teachers and current level of student understanding

The impact of technology on society
The pros and cons of remote work

Mental health awareness in the workplace

This job is very important for me

Q1. What job is take for me
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Q2. What job is take care
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Q3. What job is take issues
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Q4. What job where part time
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Q5. What job is very important
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General Aptitude Exam

Q1. About Ourselves and educational background
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Q2. Technical Skills
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Q1. Discussion one on one on the topic
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It's based on multiple questions regarding grammar, technical,logical

Q1. Typing test and verbal tests
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Q2. About you and your hobbies and study goals .
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Q1. Introduction round
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Q1. Introduction round
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Q2. Qualification and Computer system specification
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Q1. Introduction of your self
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Q2. What will do if you get better opportunity
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Q3. How can you handle a customer
Ans. 
I can handle a customer by actively listening, empathizing with their concerns, providing solutions, and ensuring their satisfaction.
• Listen attentively to the customer's issue

• Empathize with their frustration or concerns

• Offer solutions or alternatives to resolve the problem

• Ensure the customer is satisfied with the resolution

• Maintain a positive and professional attitude throughout the interaction
Answered by AI
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Basics of the aptitude and basics of how to deal with a customer.