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537 Tech Mahindra Jobs

Customer Service Representative - Canadian Telecom Process

1-6 years

₹ 3 - 5.5L/yr

Pune

150 vacancies

Customer Service Representative - Canadian Telecom Process

Tech Mahindra

posted 12hr ago

Job Role Insights

Flexible timing

Job Description

TECH MAHINDRA IS HIRING FOR US CANADIAN TELECOM PROCESS


Location - Pune


Job Type - Full-time


About the Role


We are seeking skilled and experienced Customer Service Representatives. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers, resolving queries, and ensuring customer satisfaction.


Eligibility Criteria


  • Graduate/Undergraduate with a minimum of 6 months of international voice process experience
  • Maximum gap of 6 months in employment
  • No cash-in-hand Salary experience
  • Flexibility to work in Rotational shifts

Salary


  • For candidates with below 18 months of international experience: up to 5LPA
  • For candidates with above 18 months of international experience: up to 5.5 LPA CTC
  • Note: Salary will be discussed and validated based on salary slips

Selection Process


Interview rounds: HR, VNA, and Operations


Key Responsibilities


  • Provide exceptional customer service to clients' customers
  • Resolve customer queries and concerns
  • Ensure customer satisfaction and loyalty
  • Meet or exceed performance targets
  • Collaborate with team members to achieve process goals

Contact Details


HR Carina

Mobile No - 7218654136

Email - carinahabib.solkar@TechMahindra.com


HR Neha

Contact no- 8551923369

Email - NehaVijay.Bhokare@techmahindra.com



Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Service Representative roles with real interview advice

Top Tech Mahindra Customer Service Representative Interview Questions

Q1. Tell me something about yourself. Define encapsulation. What is inheritance. What is constructor. What is method overloading. Can we overloa ... read more
Q2. Factorial Calculation Problem Given an integer N , calculate and print the factorial of N . The factorial of a number N is defined as the p ... read more
Q3. If the customer is not satisfied with your answer so what will you do to satisfied him with your answer?
View all 1.8k questions

What people at Tech Mahindra are saying

2.9
 Rating based on 63 Customer Service Representative reviews

Likes

Everything. Job security

  • Skill development - Excellent
  • +5 more
Dislikes

Nothing. All were great

Read 63 Customer Service Representative reviews

Customer Service Representative salary at Tech Mahindra

reported by 222 employees
₹0.8 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 35.3k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Pune Office Locations

View all
Pune, Maharashtra Office
Headquarter
Erandwane, Pune, Maharashtra Pune, Maharashtra
411004
Pune Office
Sharda Centre, Off Karve Road Pune - 411004 (Maharashtra) India Pune
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