Sr. Customer Support Executive

Roles and Responsibilities

• Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
  
• Handle international calls from clients across various time zones (US/UK).
  
• Work on rotational shifts including weekends and holidays as per business requirements.
  
• Participate in blended processes where you will be required to work with a team of agents handling multiple tasks simultaneously.
  
• Maintain accurate records of all interactions with customers using CRM software.
  

Interested candidates please share your resumes on eden.tavares@teleperformancedibs.com or WhatsApp 9136641415.