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Teleperformance Interview Questions, Process, and Tips
Updated
23 Dec 2024
Top Teleperformance Interview Questions and Answers
- Q1. Introduction Explain something in English What is customer care or customer service What is customer satisfactionasked in Customer Care Executive interview
- Q2. Q.9 what do you know about BPO or teleperformance?asked in Customer Service Executive interview
- Q3. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)asked in Customer Service Associate interview
Popular Job Profiles
1.7k Teleperformance Interview Experiences
4.7k questions found
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Popular
Anonymous
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Nov 2024.
3 Interview Rounds
1
Group Discussion Round
The group discussion is the we work with team and the team (Group). The discussion is the company group had the meeting an they think what they do on next and etc....
2
One-on-one Round (5 Questions)
- Q1. What is the meaning of Teleperformance? View Answers (1)
- Q2. What motivated you to select this job? View Answers (1)
- Q3. Are you interested to do work View Answers (1)
- Q4. Did you work Before in Teleperformance View Answers (1)
- Q5. Are you Happy with thus job View Answers (1)
3
Assignment Round
Interview Preparation Tips
Interview preparation tips for other job seekers - I am Freshers in the company but i want to do work work in teleperformance company its was good job for the freshers
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)? View Answers (1)
- Q2. What motivates you to pursue this job? View Answers (1)
- Q3. How much salary did you expect? View Answers (1)
- Q4. What are the main kpi in bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
6-8 weeks
Result
-
I applied via Recruitment Consulltant
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. What is timing in this job Add Answer
- Q2. What rules in this job Add Answer
- Q3. How many time in work in this job Add Answer
- Q4. How can work in this company Add Answer
- Q5. How many employees in this company Add Answer
2
One-on-one Round (3 Questions)
- Q1. How many time work in this company Add Answer
- Q2. What language in this job Add Answer
- Q3. How many experience in this job View Answers (1)
Interview Preparation Tips
Topics to prepare for Teleperformance Team Lead interview:
- Testing
- Team Management
Interview experience
Good
Difficulty level
Moderate
Duration
6-8 weeks
Result
Selected
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Basic things about your previous work experience Add Answer
- Q2. Payments domestic international kyc Add Answer
2
One-on-one Round (1 Question)
- Q1. Previous work experience View Answers (1)
Teleperformance interview questions for popular designations
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
HR Round (1 Question)
- Q1. General discussions about profile, Current salary and expectetions . Add Answer
2
One-on-one Round (1 Question)
- Q1. All about my profile related questions like physical security operations and Audits, fire and safety, Crisis Management, emergency response, Material Movement a...read more Add Answer
3
One-on-one Round (1 Question)
- Q1. About my self, over all experience, my past achievements and future goals , key Responsible area, questions related security management, physical security opera...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Work on your core skills along with good communication and computer proficiency.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Aug 2024.
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. KIPs discussion Add Answer
2
One-on-one Round (2 Questions)
- Q1. Attrition and shrinkage explain View Answers (1)
- Q2. Problem solving questions Add Answer
3
One-on-one Round (2 Questions)
- Q1. Tell me about your self View Answers (1)
- Q2. Explain BPO KPIs View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Jobs at Teleperformance
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
1
Technical Round (1 Question)
- Q1. RPA lifecycle desciption Add Answer
2
Technical Round (1 Question)
- Q1. DOM selectors in web automation View Answers (1)
Fly with Tasleem ✈️
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2024.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Explain in detail Previous job experience Add Answer
2
One-on-one Round (2 Questions)
- Q1. What is content moderation View Answers (1)
- Q2. Policy related questions Add Answer
3
Assignment Round
It consists of few questions on logical thinking and aptitude
Skills evaluated in this interview
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
3 Interview Rounds
1
HR Round (2 Questions)
- Q1. They asked only about your current work. experience and about KYC. Add Answer
- Q2. Company and tools name which you are currently using. Add Answer
2
Assignment Round
1. Email writing
2. Case study
3. Question about personality
3
One-on-one Round (1 Question)
- Q1. Nhi btana bhai apne ko Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Teleperformance?
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Teleperformance Interview FAQs
How many rounds are there in Teleperformance interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, customer support, Communication Skills and international bpo.
What are the top questions asked in Teleperformance interview?
Some of the top questions asked at the Teleperformance interview -
How long is the Teleperformance interview process?
The duration of Teleperformance interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Technical Support Executive Interview Questions
- Analyst Interview Questions
- Customer Support Associate Interview Questions
- Team Lead Interview Questions
- Show more
Interview Process at Teleperformance
based on 472 interviews in last 1 year
Interview experience
View more
People are getting interviews through
based on 1.3k Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Interview Questions from Similar Companies
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Teleperformance Reviews and Ratings
based on 27.3k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7.3 L/yr |
|
Customer Service Executive
6.1k
salaries
| ₹0.9 L/yr - ₹7.5 L/yr |
|
Customer Service Associate
6k
salaries
| ₹0.8 L/yr - ₹4.2 L/yr |
|
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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