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Teleperformance Process Engineer Interview Questions and Answers

Updated 10 Jan 2025

Teleperformance Process Engineer Interview Experiences

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Process Engineer Interview Questions & Answers

user image Chandru sharp

posted on 10 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Process planning refers to the methodical approach of determining the best possible way to manufacture a product or deliver a service by considering various aspects such as resources, timelines, and methodologies involved in production or execution.

Round 2 - One-on-one 

(5 Questions)

  • Q1. Explain about previous process
  • Q2. Explain about my work experience
  • Q3. Explain about my work standard
  • Q4. Explain about my managing method
  • Q5. Explain about my working style

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There is an online aptitude test that covers English grammar & passage reading skills, quant, and logical reasoning, communications skills, email writing skills, etc. The test is quite easy we need to be focused and answer the questions quickly.

Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Senior Process Associate with a strong background in process improvement and team management.

    • Over 5 years of experience in process improvement and optimization

    • Skilled in team management and leadership

    • Proficient in data analysis and reporting

    • Strong communication and interpersonal skills

    • Certified in Lean Six Sigma

  • Answered by AI
  • Q2. Tell me about your previous job profile.
  • Ans. 

    I was responsible for managing end-to-end process operations and ensuring efficiency in workflow.

    • Managed team of associates to meet daily production targets

    • Analyzed process data to identify areas for improvement

    • Implemented new strategies to streamline operations and reduce errors

  • Answered by AI
  • Q3. Why did you leave your previous organization?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for career advancement

    • Desire for new challenges

    • Seeking better work-life balance

  • Answered by AI
  • Q4. What is your current CTC?
  • Ans. 

    My current CTC is INR 6,00,000 per annum.

    • My current CTC is INR 6,00,000 per annum.

    • I am currently earning INR 50,000 per month.

    • My total compensation package is INR 6 lakhs per year.

  • Answered by AI
  • Q5. What is your expected salary?
  • Ans. 

    My expected salary is negotiable and based on the responsibilities and opportunities offered by the position.

    • My expected salary is flexible and open to discussion.

    • I am looking for a competitive salary that reflects my skills and experience.

    • I am open to considering benefits and opportunities for growth in addition to salary.

  • Answered by AI
Round 3 - One-on-one 

(7 Questions)

  • Q1. Go through your profile including your work profile.
  • Q2. What do you know about insurance and tell us the different types of it?
  • Ans. 

    Insurance is a form of risk management that provides financial protection against unforeseen events. There are various types of insurance available.

    • Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

    • Life insurance provides a payout to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and treatments.

    • Auto insurance protects again...

  • Answered by AI
  • Q3. When & why did you leave your previous organization?
  • Ans. 

    I left my previous organization in order to pursue new opportunities for growth and development.

    • Opportunity for career advancement

    • Seeking new challenges

    • Change in industry focus

    • Relocation to a different city

    • Better work-life balance

  • Answered by AI
  • Q4. Why should we hire you?
  • Ans. 

    I have the relevant experience, skills, and dedication to excel in this role.

    • I have X years of experience in process management and have consistently met or exceeded targets.

    • I am proficient in using various tools and software to streamline processes and improve efficiency.

    • I am a quick learner and adapt well to new environments, ensuring a smooth transition into the role.

    • I am highly organized, detail-oriented, and have ...

  • Answered by AI
  • Q5. Are comfortable with permanent night shift?
  • Ans. 

    Yes, I am comfortable with permanent night shifts.

    • I have previous experience working night shifts and have adjusted well to the schedule.

    • I understand the importance of maintaining a healthy work-life balance, even when working night shifts.

    • I am willing to adapt my lifestyle and routines to accommodate working during the night.

    • I am aware of the potential challenges of working night shifts, such as sleep disruption, and

  • Answered by AI
  • Q6. What is your current salary & what is your expected salary?
  • Ans. 

    I am currently earning $50,000 annually and my expected salary is $60,000.

    • Current salary: $50,000 annually

    • Expected salary: $60,000 annually

  • Answered by AI
  • Q7. Do you have any questions for us? if not then HR will share your feedback from us.

Interview Preparation Tips

Interview preparation tips for other job seekers - The aptitude test needs to be qualified with a minimum of 60%. It is very easy and basic level you need to be focused and attend more questions with accuracy. The HR round is just for checking your communication, and process-related knowledge, and having you comfortable with the budget. The game changer is the managerial round. You have to be well-prepared and confident while answering the questions. Provide real answers, do not lie to them, they will catch you. Within a week, you will get a call from HR if you get selected. All the best for your interview.

Process Associate Interview Questions & Answers

WNS user image Ganesh Ravindra Bhawsar

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Short Term Goals
Round 2 - Aptitude Test 

Questions related to reasoning, mathematics, and English.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Family Background
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. What is yours favorite place?
  • Ans. 

    My favorite place is a secluded beach with crystal clear waters and white sandy shores.

    • Secluded beach

    • Crystal clear waters

    • White sandy shores

  • Answered by AI
  • Q2. What do you know about customer care
  • Ans. 

    Customer care involves providing assistance and support to customers before, during, and after a purchase.

    • Customer care focuses on meeting the needs and expectations of customers

    • It involves listening to customer concerns and resolving issues in a timely manner

    • Building relationships with customers to ensure satisfaction and loyalty

    • Providing product information, assistance, and guidance to customers

    • Handling customer inqu...

  • Answered by AI
  • Q3. Self introduction
  • Q4. What is bpo.Why you want to work with
  • Ans. 

    BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.

    • BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

    • Working in BPO provides opportunities for career growth and advancement, a...

  • Answered by AI
Round 2 - Assignment 

What type of weather you like

Interview Preparation Tips

Interview preparation tips for other job seekers - I will share my one of the worst experience with intouch cx in hi-tech city mindspace. On 7-10-2024.In the 2 ND round assessment. I got a mail that I disqualified in the round after that I went home around at 5 at evening a person called me come to office by 6 you have your manager round you should asked me before leaving Come how fast it is possible. Then I reached there from kukatpally.after that I cleared 2 rounds typing and manager round by 7 at 8.40.He said you got selected tomorrow you will get a call for documents verification. Today which is 11-10-2024. A female hr called me saying you didn't cleared in last round. Again come to interview on Monday. I think they will reject in this in some other rounds and behave like nothing happened before how dirty minds they are playing with people likedon't know why this people are stupid are what. Weird company.the employees there having shit on there brain. Very dumb heads.If I get a chance I will definitely give one niece slap to the person called me.even I come to know few people have experienced same like me. After me my friend went to the interview she told me about it. So don't believe this company.i say no to giving interview and wasting our time.I have faith in the god some day they will feel the pain I felt today.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Asked about self introduction
  • Q2. Speak for 2 mins in English...and choose your own tittle
  • Ans. 

    I will speak about my passion for photography and how it allows me to capture special moments and express my creativity.

    • Photography is my passion since childhood

    • I love capturing special moments and emotions through my lens

    • It allows me to express my creativity and vision

    • I enjoy experimenting with different techniques and styles

    • Photography is not just a hobby for me, it's a way of life

  • Answered by AI
Round 2 - Aptitude Test 

Grammar and logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Talk About Any Topic which you know?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self Introduction
  • Q2. Want to Speak About a Topic Given by the Trainer
  • Q3. Some Basic Mathematical Calculations
Round 3 - Aptitude Test 

This Test our aptitude and verbal skills

Round 4 - Versant Round 

(1 Question)

  • Q1. Want to attend an CBT which test our versant

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Fluent in English Communication That's Enough .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It very sime on genral biology about cancer and body system expain . Master project

Round 2 - Technical 

(2 Questions)

  • Q1. Masters project details?
  • Q2. What you know abouts bosy system

Interview Preparation Tips

Interview preparation tips for other job seekers - To be confident
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Typing Test 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why i hire u
  • Ans. 

    I have the necessary skills, experience, and passion for the role.

    • I have a proven track record of successfully managing processing operations in previous roles.

    • I possess strong analytical and problem-solving skills, which are essential for this position.

    • I am highly organized and detail-oriented, ensuring efficient and accurate processing of tasks.

    • I am passionate about the industry and committed to delivering high-quali

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why should i hire you
  • Ans. 

    I have a strong background in processing operations, with a proven track record of improving efficiency and reducing costs.

    • Extensive experience in managing processing operations

    • Proven track record of improving efficiency and reducing costs

    • Strong leadership and problem-solving skills

    • Excellent communication and team management abilities

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous if your not understand question
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Typing and speed
  • Ans. 30 words permint 95% present accroccy
  • Answered Anonymously
  • Q2. About company ceo
  • Q3. About work process

Interview Preparation Tips

Interview preparation tips for other job seekers - Non voice process very good
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
  • Q2. Self introduction and background questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Work experience and process knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't choose this company as there is very less salary given and in this also there are multiple deduction happens

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Process Engineer interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are Group Discussion and One-on-one Round.
How to prepare for Teleperformance Process Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Digital Transformation, IT Project Management, IT Transformation and Process Excellence.

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Teleperformance Process Engineer Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

2.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

2.0

Promotions/Appraisal

4.0

Work Satisfaction

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