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Teleperformance Customer Service Executive Interview Questions, Process, and Tips
Top Teleperformance Customer Service Executive Interview Questions and Answers
- Q1. Q.9 what do you know about BPO or teleperformance?
- Q2. What is key performance indicator ( kpi )
- Q3. Why you want to join teleperformance ?
Teleperformance Customer Service Executive Interview Experiences
150 interviews found
Anonymous
Selected
I was interviewed in Aug 2024.
(1 Question)
- Q1. Basic introduction
Verbal basic questions quant eng lr
(2 Questions)
- Q1. Why do you want to do this job
- Ans.
I am passionate about helping customers and providing excellent service.
I enjoy interacting with people and solving problems
I have strong communication skills and empathy
I thrive in fast-paced environments and enjoy multitasking
I have previous experience in customer service roles, such as working in retail or hospitality
- Q2. Because I want to developmy communicationand i want experience beforedoing mba
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Where do you live
- Q2. Comfortable with full night shifts
Selected
I was interviewed in Dec 2024.
(5 Questions)
- Q1. Can you tell me about yourself?
- Q2. What are your strengths
- Q3. What are your weaknesses
- Q4. What is the goal
- Q5. What is the career gap
Interview Preparation Tips
Learn new skills
What people are saying about Teleperformance
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
(7 Questions)
- Q1. Why I'm join your company
- Ans. I'm join your company because I increase my potential power and I will gain good experience your company and I gain knowledge from your company.
- Q2. Why I leave last job
- Ans. My last job is very good and I also good gain experience and knowledge but here my growth increases chances is low so I leave job and I find to job where my growth power increases.
- Q3. Are you comfortable with this job
- Ans. Yes I'm interested to do this job
- Q4. What's your expect salary
- Q5. Why select you for this job
- Q6. Why should select you for this job
- Q7. Where do you see yourself after 3 to 5 years
Teleperformance interview questions for designations
(2 Questions)
- Q1. Tell me about yourself
- Q2. What do you know about bpo and customer support
Get interview-ready with Top Teleperformance Interview Questions
Rahul Vishwakarma
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Tell me about BPO
Customer Service Executive Jobs at Teleperformance
(2 Questions)
- Q1. Introduction yourself
- Q2. Share your travel experience
- Ans.
I have traveled to over 15 countries, experiencing diverse cultures and cuisines.
Visited Europe, Asia, and North America
Explored historical landmarks like the Eiffel Tower and Taj Mahal
Tried local dishes such as paella in Spain and sushi in Japan
Interview Preparation Tips
Fly with Tasleem ✈️
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. What is the main intention of the work
- Q2. How we approach customer
- Ans.
We approach customers with empathy, active listening, and a solution-oriented mindset.
Show empathy towards the customer's situation or issue
Practice active listening to fully understand the customer's needs
Offer solutions or alternatives to address the customer's concerns
Follow up to ensure customer satisfaction
Maintain a positive and professional attitude throughout the interaction
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself.
- Ans.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, complaints, and providing solutions
I have a strong attention to detail and excellent communication skills
I am proficient in using CRM systems and other customer service tools
- Q2. Hobbies, family baground, etc.
(2 Questions)
- Q1. Questions about sales.
- Q2. Sell something.
- Ans.
I would sell a high-quality skincare product that promises to improve skin texture and appearance.
Highlight the benefits of the product such as smoother skin, reduced wrinkles, and a more youthful appearance
Emphasize the natural ingredients used in the product and how they are beneficial for the skin
Offer a special promotion or discount to entice customers to try the product
Provide testimonials from satisfied customers...
Interview Preparation Tips
Teleperformance Interview FAQs
The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
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- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
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Teleperformance Customer Service Executive Interview Process
based on 100 interviews
5 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
- Personal Interview1 Round
Customer Service Executive Interview Questions from Similar Companies
Fast track your campus placements
Teleperformance Customer Service Executive Reviews and Ratings
based on 1.8k reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.4k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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