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Teleperformance Customer Service Executive Interview Questions, Process, and Tips

Updated 9 Dec 2024

Top Teleperformance Customer Service Executive Interview Questions and Answers

View all 42 questions

145 Teleperformance Customer Service Executive Interview Experiences

417 questions found

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Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic introduction
2

Aptitude Test Round

Verbal basic questions quant eng lr

3

Technical Round (2 Questions)

  • Q1. Why do you want to do this job
  • Q2. Because I want to developmy communicationand i want experience beforedoing mba

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic English required to crack interview maintain score in aptitude test
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (7 Questions)

  • Q1. Why I'm join your company
  • Q2. Why I leave last job
  • Q3. Are you comfortable with this job
  • Q4. What's your expect salary
  • Q5. Why select you for this job
  • Q6. Why should select you for this job
  • Q7. Where do you see yourself after 3 to 5 years

Get interview-ready with top interview questions

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduction yourself
  • Q2. Share your travel experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Use LinkedIn and naukri
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is the main intention of the work
  • Q2. How we approach customer

Interview Preparation Tips

Interview preparation tips for other job seekers - We treat coustomer like a god and we have to satisfy coustomer and solve they problem that is the main way of working skill of every worker in my intention

Teleperformance interview questions for designations

 Customer Service

 (2)

 Senior Customer Service Executive

 (22)

 Customer Service Associate

 (125)

 Customer Service Representative

 (19)

 Customer Service Agent

 (3)

 Customer Service Specialist

 (1)

 Customer Service Advisor

 (1)

 Customer Service Officer

 (1)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself.
  • Q2. Hobbies, family baground, etc.
2

One-on-one Round (2 Questions)

  • Q1. Questions about sales.
  • Q2. Sell something.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy selection.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is banking
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and supportive

Customer Service Executive Jobs at Teleperformance

View all

Customer Service Executive Interview Questions

user image SONU KUMAR shaw

posted on 23 Jan 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Dec 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. I think if you in this is wrong you can definitely crack this kind of BPO job where they only see your fluency in English
2

HR Round (1 Question)

  • Q1. 2 minutes speak on the topic given by HR

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be strong at your basics if you know you can speak in English then you can definitely give this job

Customer Service Executive interview

user image Fly with Tasleem ✈️

posted on 29 Nov 2021

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in May 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. One on one interview with the HR, mostly judged by communication skills
2

Aptitude Test Round

Basic test for aptitude including typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare basic questions and be confident

Customer Service Executive Interview Questions

user image Mukesh Sharma

posted on 28 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

3 Interview Rounds

1

Group Discussion Round

Brief introduction about ourselves.

2

Assignment Round

It was an online assignment consisting of 75 questions to be attempted in 75 minutes. Those were multiple choice questions from arithmetic, reasoning, and grammar.

3

HR Round (1 Question)

  • Q1. Those who qualified in the second round was called in by the HR and given job confirmation and all the qualifiers were asked to submit the documents online for ...read more

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Service Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Teleperformance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, voice process, Communication Skills, customer support and Customer Handling.
What are the top questions asked in Teleperformance Customer Service Executive interview?

Some of the top questions asked at the Teleperformance Customer Service Executive interview -

  1. Q.9 what do you know about BPO or teleperforman...read more
  2. What is key performance indicator ( kp...read more
  3. Why you want to join teleperformanc...read more
How long is the Teleperformance Customer Service Executive interview process?

The duration of Teleperformance Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Teleperformance Customer Service Executive

based on 21 interviews in last 1 year

2 Interview rounds

  • HR Round
  • Aptitude Test Round
View more

People are getting interviews through

based on 110 Teleperformance interviews
Job Portal
WalkIn
Referral
Recruitment Consultant
Company Website
Campus Placement
33%
24%
15%
7%
5%
1%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Teleperformance Customer Service Executive Salary
based on 6.1k salaries
₹0.9 L/yr - ₹7.5 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Teleperformance Customer Service Executive Reviews and Ratings

based on 1.8k reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

3.2

Salary & Benefits

3.2

Job Security

3.3

Company culture

3.0

Promotions/Appraisal

3.2

Work Satisfaction

Explore 1.8k Reviews and Ratings
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