Teleperformance Customer Service Executive Interview Questions, Process, and Tips

Q1. What did you do yesterday ?
Ans. 
Yesterday, I handled customer inquiries, resolved issues, and provided exceptional service.
• Assisted customers with product inquiries and provided accurate information

• Resolved customer complaints and issues in a timely and satisfactory manner

• Provided exceptional customer service by actively listening and empathizing with customers

• Collaborated with team members to address complex customer problems

• Maintained detailed reco...read more
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Q2. What's your daily routine ? Tell me about yourself ?
Ans. 
I have a structured daily routine that helps me stay organized and productive.
• I start my day by reviewing my to-do list and prioritizing tasks.

• I allocate specific time slots for different activities, such as responding to emails, making phone calls, and attending meetings.

• I take short breaks throughout the day to recharge and avoid burnout.

• I end my day by reflecting on my accomplishments and planning for the next day.

• I...read more
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Q3. Why you want to join BPO?
Ans. 
I want to join BPO because I enjoy helping customers and providing excellent service.
• I have a passion for customer service and enjoy interacting with people.

• I have strong communication and problem-solving skills.

• I am motivated by the opportunity to assist customers and ensure their satisfaction.

• I have previous experience in a customer service role and understand the importance of delivering exceptional service.

• I am exc...read more
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Q4. Why you want to join teleperformance ?
Ans. 
I am excited to join Teleperformance because of its reputation for providing exceptional customer service and its commitment to employee development.
• Teleperformance has a strong focus on customer satisfaction, which aligns with my own values and goals.

• I am impressed by the company's training and development programs, which will allow me to grow both personally and professionally.

• I appreciate the company's emphasis on c...read more
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Grameer realted questions you have to speak 2 minutes on any topic they will give you 30 seconds to think on that

Q1. This round is with the manager they can ask you as much as they want ..
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Q2. What your favourite movie ? Reason behind that just to know your thoughts ideas how or the way you think or take things in your life ..
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Q3. Another question was like as we are following western culture nowadays is it ok that we are not focusing on our culture ?
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Q1. 30sec 30 words with more than 95 prcnt accuracy
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Q1. Basic introduction
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Verbal basic questions quant eng lr

Q1. Why do you want to do this job
Ans. 
I am passionate about helping customers and providing excellent service.
• I enjoy interacting with people and solving problems

• I have strong communication skills and empathy

• I thrive in fast-paced environments and enjoy multitasking

• I have previous experience in customer service roles, such as working in retail or hospitality
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Q2. Because I want to developmy communicationand i want experience beforedoing mba
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Q1. Can you tell me about yourself?
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Q2. What are your strengths
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Q3. What are your weaknesses
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Q4. What is the goal
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Q5. What is the career gap
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Q1. Why I'm join your company
Ans. I'm join your company because I increase my potential power and I will gain good experience your company and I gain knowledge from your company.
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Q2. Why I leave last job
Ans. My last job is very good and I also good gain experience and knowledge but here my growth increases chances is low so I leave job and I find to job where my growth power increases.
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Q3. Are you comfortable with this job
Ans. Yes I'm interested to do this job
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Q4. What's your expect salary
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Q5. Why select you for this job
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Q6. Why should select you for this job
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Q7. Where do you see yourself after 3 to 5 years
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