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Teleperformance Senior Associate Operations Interview Questions and Answers

Updated 20 Jan 2024

Teleperformance Senior Associate Operations Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introductions, about last worked organisation
Round 2 - Aptitude Test 

Amcat online assessment

Round 3 - One-on-one 

(4 Questions)

  • Q1. Ops round where hr can ask any questions to check comms and your english speaking ability
  • Q2. How you celebrated your last birthday
  • Q3. Describe in brief about yourself
  • Q4. How you spent your day

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr mostly check in candidate their confidence, relevant skills required to get the job done, communication skills, english speaking ability.

I applied via Indeed and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Aptitude Test 

Basic

Round 3 - One-on-one 

(1 Question)

  • Q1. Detailed situational cases
Round 4 - HR 

(1 Question)

  • Q1. Hr will ask about the flexibility.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and study all the main asked questions in case studies.

Senior Associate Operations Interview Questions Asked at Other Companies

Q1. Are u aware of excel sheets and microsoft
asked in WNS
Q2. Are you aware of pharma forecasting techniques
asked in Cognizant
Q3. What are members responsibility, in terms of Insurance?
Q4. Which project you work on previously and what is process workflow ... read more
asked in Cognizant
Q5. What are differences in Private and Govt Insurance ?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About Insurance basic to advanced
  • Q2. About life and pension

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly with confidence.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Realated to previous process
  • Q2. About previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Ignore this organisation one of the wrost organization before joining they will say we will provide all after nothing

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mostly the questions are about previous employment roles and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give straight answers. Sound crisp and clear with neutral accent. Stay positive. Don't over highlight about your experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Abt golden rules
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about Oneself
  • Q2. Past experience and hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - U will get a job there easily if your are confident about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did you left previous organisation
  • Q3. Explain previous process
  • Ans. 

    Implemented and managed end-to-end processes to ensure efficiency and quality in operations.

    • Developed detailed process maps to visualize workflows

    • Established key performance indicators (KPIs) to measure process effectiveness

    • Regularly reviewed and updated processes to adapt to changing business needs

  • Answered by AI
  • Q4. What is mortgage insurance
  • Ans. 

    Mortgage insurance is a type of insurance policy that protects a lender or investor in case the borrower defaults on their mortgage payments.

    • Mortgage insurance is typically required for borrowers who put down less than 20% of the home's purchase price.

    • There are two types of mortgage insurance: private mortgage insurance (PMI) for conventional loans and mortgage insurance premium (MIP) for FHA loans.

    • Mortgage insurance p...

  • Answered by AI
  • Q5. Salary expectation
Round 3 - Behavioral 

(8 Questions)

  • Q1. Introduce yourself ?
  • Q2. Why did you left previous organisation ?
  • Q3. Are you willing to sign bond ?
  • Q4. Tell me about insurance ?
  • Ans. 

    Insurance is a financial product that provides protection against financial losses.

    • Insurance is a contract between an individual or organization and an insurance company.

    • The individual or organization pays a premium in exchange for coverage against specified risks.

    • Types of insurance include health, life, auto, home, and business insurance.

    • Insurance helps mitigate financial risks and provides peace of mind.

    • Insurance com...

  • Answered by AI
  • Q5. Why you choose this field ?
  • Q6. Explain your previous process ?
  • Q7. Do you have any questions for me ?
  • Q8. What's your Salary expectation ?
Round 4 - Aptitude Test 

Some are logical based questions and some are based on time speed distance time and work profit and loss calculation, apart from this pscyomatric test , and typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well , speak confidently
Collect some information about wns
If you're experience person you should be able to explain about your previous company as well as previous process and why did you left that particular company.


Best of luck 🤞
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Can you go through your cv?
  • Q2. Are you comfortable with rotational and night shifts?
Round 3 - Aptitude Test 

Basic aptitude test and letter writing test

Round 4 - Behavioral 

(2 Questions)

  • Q1. Why did you leave/ why do you want to change your job?
  • Q2. Explain the letter which you wrote in the previous round?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and letter writing skills required. Must be fluent in English and should be comfortable to work in rotational shifts.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Numeric, logical , English

Round 2 - One-on-one 

(1 Question)

  • Q1. Current job profile if experience, for fresher regarding academics

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Senior Associate Operations interview?
Teleperformance interview process usually has 3-4 rounds. The most common rounds in the Teleperformance interview process are Aptitude Test, One-on-one Round and HR.
What are the top questions asked in Teleperformance Senior Associate Operations interview?

Some of the top questions asked at the Teleperformance Senior Associate Operations interview -

  1. Hr will ask about the flexibili...read more
  2. Detailed situational ca...read more

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Teleperformance Senior Associate Operations Salary
based on 21 salaries
₹2 L/yr - ₹3.5 L/yr
33% less than the average Senior Associate Operations Salary in India
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Teleperformance Senior Associate Operations Reviews and Ratings

based on 6 reviews

3.9/5

Rating in categories

3.9

Skill development

3.9

Work-Life balance

4.1

Salary & Benefits

4.4

Job Security

3.9

Company culture

3.9

Promotions/Appraisal

3.9

Work Satisfaction

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