CGM ARIA Health Services Senior Associate Operations Interview Questions and Answers

Maths, reasoning, english and mail writing

Q1. 1 hr situational based questions and question from your resume
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Q1. Tell me about youself
Ans. I will suggest to you all when you introducing yourself then dont feel hesitate...be confident and tell to HR about your reality... Dont tell like a robot take a deep breath and tell something interesting about you ....if you have a experience then tell to HR or whomever takes your inrerview about your roles and responsibilities in briefly...
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Q1. You should be able to type 35 words per minute....
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Q1. What About your work experience? Why we hired you ? Are you able to work in 24*7 shift....???
Ans. My last interview round was take from process manager.. They want to know about my professional experience and my roles amd responsibilities.. Whenever manager or another whose raking your interview then please dont tell no for any questions answer for example if he asked you are you able to come 3 am in the office? That time you should be prepare to ans in positive way and tell to hin yes i am comfortable in ever shi...read more
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1hour duration,
25 English skills
25 aptitude skills
25logical reasoning
25 maths

Q1. Explain a problem you solved in your previous organisation.
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Q1. Can you describe your process for managing the order-to-cash cycle?
Ans. 
I manage the order-to-cash cycle by ensuring efficient processing, accurate invoicing, and timely collections.
• Order Management: I ensure accurate order entry by cross-referencing customer details and product availability.

• Credit Management: I assess customer creditworthiness before processing orders to mitigate risk.

• Invoicing: I generate invoices promptly after order fulfillment, ensuring all details are correct to avoi...read more
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Q2. What is collection and deduction
Ans. 
Collection refers to gathering payments owed, while deduction involves subtracting amounts from total due, often for adjustments or discounts.
• Collection involves obtaining payments from customers or clients for services rendered or products sold.

• Example: A company collects payments from clients for consulting services provided.

• Deduction refers to reducing the total amount owed, often due to discounts, returns, or adjus...read more
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Q1. What was your highest achievement in your last organization?
Ans. 
Successfully led a cross-functional team to streamline operations, resulting in a 20% increase in efficiency and significant cost savings.
• Implemented a new inventory management system that reduced stock discrepancies by 30%.

• Facilitated training sessions for staff, improving team productivity and morale.

• Collaborated with IT to automate reporting processes, saving 10 hours of manual work weekly.

• Developed a customer feedb...read more
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Q2. What are two of your strengths and two of your weaknesses?
Ans. 
I excel in problem-solving and communication, but I sometimes struggle with delegation and perfectionism.
• Strength: Problem-solving - I enjoy analyzing complex issues and finding effective solutions. For example, I streamlined a process that reduced turnaround time by 30%.

• Strength: Communication - I effectively convey ideas and collaborate with teams. I led a project where clear communication improved team efficiency.

• We...read more
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Q1. Explain experience
Ans. 
I have over 5 years of experience in operations management, including leading teams, optimizing processes, and implementing efficiency improvements.
• Led a team of 15 operations staff to achieve a 20% increase in productivity within the first year

• Implemented new software systems that reduced processing time by 30%

• Developed and implemented training programs for staff to improve efficiency and quality of work

• Worked closely...read more
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Q2. Explain end to end your process
Ans. 
My process involves analyzing data, identifying areas for improvement, implementing solutions, and monitoring results.
• Analyze data to identify trends and areas for improvement

• Develop and implement solutions to address identified issues

• Monitor the results of implemented solutions to ensure effectiveness

• Collaborate with cross-functional teams to drive process improvements
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