CGM ARIA Health Services IT Support Specialist Interview Questions and Answers

Q1. Professional background
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Q2. Traveling state
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Q1. Professional tasks and projects done and update in CV
Ans. 
Updated CV with professional tasks and projects completed
• Regularly update CV with new projects and tasks completed

• Include specific details and accomplishments for each project

• Highlight relevant skills and experiences for IT Support Specialist role
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Q2. Technically skill sets
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Time and work , distance , percentage

BFS , TREE , STACK , QUEUE

Q1. Be strong in basics
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Q2. How do you apply practical knowledge in your work?
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Q3. Goal Towards this job
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Q4. Short term and long term goals
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Q5. Why do we want to hire you
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Q1. Advantage and disadvantage of smart phones
Ans. 
Smartphones offer convenience and connectivity but can also lead to distractions and privacy concerns.
• Advantage: Convenient access to information, communication, and entertainment

• Advantage: Enhanced productivity with apps and tools

• Disadvantage: Potential distractions from notifications and social media

• Disadvantage: Privacy concerns with data collection and security risks
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Q2. Advantage and disadvantage of online education
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Online education offers flexibility but lacks in-person interaction.
• Advantage: Flexibility to study at own pace and schedule.

• Advantage: Access to a wide range of courses and resources from anywhere.

• Disadvantage: Lack of in-person interaction with teachers and peers.

• Disadvantage: Potential for distractions and lack of motivation without a structured environment.

• Disadvantage: Limited hands-on learning experiences for cer
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Q1. Tell about yourself
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I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
• 5 years of experience in technical support

• Proficient in troubleshooting hardware and software issues

• Strong communication and problem-solving skills
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Q2. What makes you a suitable candidate for this position?
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I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
• Extensive experience in troubleshooting technical issues

• Strong knowledge of various operating systems and software applications

• Excellent communication skills to effectively assist customers

• Proven track record of resolving complex technical problems efficiently
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Q1. About basic linux Architecture
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Q2. About linux storage
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Q1. About my current project
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Q2. About shell scripting
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Q1. About myself and my work experience
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Q2. About relocation and shifts
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Q1. I would like to develop a company what restrictions in company and the company management. Was the tell about it.. I tharole follow
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Q2. What about the company
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Q3. The Company was overall placements..
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Q4. The company management was very good and excellent
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What questions they will ask..

Who to develop the company profit and shares

Q1. WHAT IS sage FRONT END PROGRAMMING LANGUAGE
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Q2. WHAT ARE THE REGULAR COMPLAINS USERS GET ON SAGE
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Q1. How manage major incident management.
Ans. 
Major incident management involves identifying, prioritizing, and resolving critical issues to minimize impact on business operations.
• Establish a clear process for reporting and escalating major incidents.

• Prioritize incidents based on impact and urgency to ensure timely resolution.

• Communicate effectively with stakeholders to provide updates on incident status and resolution.

• Document incidents and resolutions for future...read more
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Q2. Difference between SLAandOLA
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SLA is a formal agreement between a service provider and a customer, while OLA is an agreement between different teams within the same organization.
• SLA is between a service provider and a customer, outlining the services provided, quality, responsibilities, etc.

• OLA is between different teams within the same organization, defining the interdependent relationships and responsibilities.

• SLA is external, OLA is internal.

• SLA...read more
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Q1. Explain about patch management in Linux
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Q2. After patching what are the issues you faced. How did you troubleshoot those issues.
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