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Teleperformance
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Just basic questions
I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
What people are saying about Teleperformance
I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.
Basic english grammer , reasoning
Listen to their concerns, empathize, apologize, offer solutions, follow up
Listen actively to their complaints without interrupting
Empathize with their emotions and show understanding
Apologize for the inconvenience caused, even if it wasn't your fault
Offer solutions to address their issues and make things right
Follow up with the customer to ensure their satisfaction
Example: 'I understand why you're upset, let me see wha...
Teleperformance interview questions for designations
I applied via Walk-in and was interviewed before Sep 2023. There were 3 interview rounds.
Introducing yourself is providing a brief overview of who you are, your background, and your interests.
Start by stating your name and current position or role
Provide a brief summary of your professional background and experience
Share a few personal interests or hobbies to give a well-rounded view of yourself
Conclude with a positive statement or goal related to the conversation or context
In 5 years, I see myself as a successful and experienced Customer Executive, leading a team and driving customer satisfaction.
Continuing to develop my skills and knowledge in customer service
Taking on more leadership responsibilities within the company
Building strong relationships with clients and colleagues
Contributing to the growth and success of the organization
The Graduate Requisite Exam (GRE), as well as the specialized tests required in order to get into medical (MCAT), law (LSAT), and business graduate programs,
I have a proven track record of exceeding customer expectations and driving revenue growth.
I have X years of experience in customer service roles.
I consistently meet and exceed sales targets by building strong relationships with customers.
I have received multiple awards for outstanding customer service.
I am highly skilled in problem-solving and conflict resolution.
I am a team player and always willing to go the extra m
I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.
It’s was via mobile phone, and was easy
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There was 1 interview round.
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
Any topic discussion , you have speak on that particular topic
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
Hard test
1 Interview rounds
based on 101 reviews
Rating in categories
Customer Care Executive
6.4k
salaries
| ₹0.8 L/yr - ₹7.3 L/yr |
Customer Service Executive
6.2k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹6 L/yr |
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