Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 28k Reviews

Filter interviews by

Teleperformance Customer Executive Interview Questions and Answers

Updated 1 Sep 2024

Teleperformance Customer Executive Interview Experiences

11 interviews found

Customer Executive Interview Questions & Answers

user image Harmanpreet Kaur

posted on 23 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. About previous experiences
Round 2 - Aptitude Test 

Just basic questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Cv and experience
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction and questions related to role
  • Ans. Shared the information and told customer care executive are person who deal with customer on behalf of the company and understand their problems and provide them with resolution.
  • Answered Anonymously
  • Q2. The question were tell me about yourself
  • Q3. What's the role of executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Jst chill you can do it

Customer Executive Interview Questions Asked at Other Companies

Q1. How to gain in Pepsi share growth
asked in iEnergizer
Q2. If 4 people are lying on the railway track and u have a person in ... read more
Q3. 4)if you had to sell a watch how would you convince the customer
Q4. When customer impulsive behave how to control with customers?
Q5. 3)if you had to sell a phone how would you sell it

Customer Executive Interview Questions & Answers

user image Pallabh Dutta

posted on 16 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What was your last qualification
  • Q2. How many years of experience you have
  • Q3. What was your last ctc
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why u left the previous org
  • Q2. What is your salary expectation
  • Q3. What your plans for future

Customer Executive Interview Questions & Answers

user image ritika bhadana

posted on 20 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General quastions like tell me about yourself .
Round 3 - Aptitude Test 

Basic english grammer , reasoning

Round 4 - One-on-one 

(1 Question)

  • Q1. How to handle angry customer
  • Ans. 

    Listen to their concerns, empathize, apologize, offer solutions, follow up

    • Listen actively to their complaints without interrupting

    • Empathize with their emotions and show understanding

    • Apologize for the inconvenience caused, even if it wasn't your fault

    • Offer solutions to address their issues and make things right

    • Follow up with the customer to ensure their satisfaction

    • Example: 'I understand why you're upset, let me see wha...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your english grammer, and also communication .

Teleperformance interview questions for designations

 Customer Care Executive

 (173)

 Customer Service Executive

 (148)

 Customer Support Executive

 (77)

 Senior Customer Executive

 (3)

 Customer Representative Executive

 (1)

 Customer Executive Officer

 (1)

 Senior Customer Service Executive

 (22)

 Senior Customer Support Executive

 (5)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is introducing yourself
  • Ans. 

    Introducing yourself is providing a brief overview of who you are, your background, and your interests.

    • Start by stating your name and current position or role

    • Provide a brief summary of your professional background and experience

    • Share a few personal interests or hobbies to give a well-rounded view of yourself

    • Conclude with a positive statement or goal related to the conversation or context

  • Answered by AI
  • Q2. After 5 year how can see own self
  • Ans. 

    In 5 years, I see myself as a successful and experienced Customer Executive, leading a team and driving customer satisfaction.

    • Continuing to develop my skills and knowledge in customer service

    • Taking on more leadership responsibilities within the company

    • Building strong relationships with clients and colleagues

    • Contributing to the growth and success of the organization

  • Answered by AI
Round 2 - Aptitude Test 

The Graduate Requisite Exam (GRE), as well as the specialized tests required in order to get into medical (MCAT), law (LSAT), and business graduate programs,

Round 3 - Client Interview 

(1 Question)

  • Q1. Why should hire you.
  • Ans. 

    I have a proven track record of exceeding customer expectations and driving revenue growth.

    • I have X years of experience in customer service roles.

    • I consistently meet and exceed sales targets by building strong relationships with customers.

    • I have received multiple awards for outstanding customer service.

    • I am highly skilled in problem-solving and conflict resolution.

    • I am a team player and always willing to go the extra m

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Executive interview:
  • Women
  • Telecommunication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About nagebouwd & about family
  • Q2. About what the skills are & communicating skills
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me About your self
  • Q2. What you were doing in previous and why you left
Round 2 - Behavioral 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Explain what was your work in previous company and was there any targets,did you achieved them
Round 3 - Aptitude Test 

It’s was via mobile phone, and was easy

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Why should we hire you?
  • Q3. What is your family background?

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Executive interview:
  • Hilton wildlife
Interview preparation tips for other job seekers - Speak more, good in communication , be confident
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction , experience, education
  • Q2. What is your salary expectation
Round 2 - Technical 

(1 Question)

  • Q1. Job duties , work load , your designation
Round 3 - Group Discussion 

Any topic discussion , you have speak on that particular topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Do job in AR profile most demanded job

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Hard test

Round 2 - HR 

(2 Questions)

  • Q1. Tell something about your self
  • Q2. What is your plan after next 2 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Waste time
Be positive
Correct answer

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Teleperformance Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are English.
How long is the Teleperformance Customer Executive interview process?

The duration of Teleperformance Customer Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Teleperformance Customer Executive Interview Process

based on 3 interviews in last 1 year

1 Interview rounds

  • HR Round
View more
Teleperformance Customer Executive Salary
based on 235 salaries
₹1 L/yr - ₹5 L/yr
36% less than the average Customer Executive Salary in India
View more details

Teleperformance Customer Executive Reviews and Ratings

based on 101 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.2

Promotions

3.4

Work satisfaction

Explore 101 Reviews and Ratings
Customer Care Executive
6.4k salaries
unlock blur

₹0.8 L/yr - ₹7.3 L/yr

Customer Service Executive
6.2k salaries
unlock blur

₹1 L/yr - ₹7.5 L/yr

Customer Service Associate
6.1k salaries
unlock blur

₹0.9 L/yr - ₹4.2 L/yr

Team Lead
3.3k salaries
unlock blur

₹1.1 L/yr - ₹8 L/yr

Senior Customer Service Executive
2.9k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.8
Compare

Foundever

3.6
Compare

Wipro

3.7
Compare

Genpact

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview