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iEnergizer Customer Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Executive Interview Questions and Answers
- Q1. If 4 people are lying on the railway track and u have a person in front of you who is so fat that if you push him on the railway track you can save life of 4 person what ...read more
- Q2. what do you know about sbi
- Q3. what is credit and debit card
iEnergizer Customer Executive Interview Experiences
12 interviews found
Anonymous
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. What did you do yesterday?
- Q2. My introduction and my cv review
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.
Checking whether the person is able to be promoted to next round
(2 Questions)
- Q1. By asking normal questions but analysing the good and bad in a person
- Q2. Person whether he should be promoted to next round or not
(2 Questions)
- Q1. Last round was making me shiver from inside when I looked into the eyes of the interviewer I felt like he is trying to check inside me
- Q2. If 4 people are lying on the railway track and u have a person in front of you who is so fat that if you push him on the railway track you can save life of 4 person what will you do ?
- Ans.
I would not push the person onto the railway track, as it is unethical to sacrifice one life to save others.
I would try to find another way to save the 4 people on the railway track without causing harm to the person in front of me.
I would call for help from authorities or try to warn the train driver to stop the train in time.
It is not morally justifiable to intentionally harm someone to save others.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced Customer Executive with a passion for providing excellent service and building strong relationships with clients.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Proven track record of exceeding customer satisfaction goals
Proficient in CRM software and handling customer inquiries
Ability to work well under pressure and in a fast-paced env
- Q2. What was your memorable day
- Ans.
My memorable day was when I received an award for outstanding customer service.
Received award for outstanding customer service
Celebrated with colleagues and family
Felt proud and appreciated for hard work
English maths and resoning
(2 Questions)
- Q1. What do you know about sbi
- Ans.
State Bank of India (SBI) is a leading public sector bank in India with a wide network of branches and services.
SBI is the largest bank in India in terms of assets, deposits, branches, customers, and employees.
It was founded in 1806 as the Bank of Calcutta and later became the Imperial Bank of India before being nationalized as SBI in 1955.
SBI offers a wide range of banking products and services including savings accou...
- Q2. What is credit and debit card
- Ans.
Credit and debit cards are payment cards issued by financial institutions that allow users to make purchases and access funds.
Credit cards allow users to borrow money from the card issuer up to a certain limit, which must be paid back with interest.
Debit cards are linked to the user's bank account and allow for direct access to funds for purchases.
Both types of cards are widely accepted for transactions at various merc...
Interview Preparation Tips
Selected
I applied via Indeed and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. About your experience
- Q2. Versant test, ops round p
Interview Preparation Tips
iEnergizer interview questions for designations
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. What is customer Service
- Ans.
Customer service is the assistance and support provided by a company to its customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It includes offering product information, processing orders, and handling complaints.
Examples of customer service channels include phone support, live chat, email support, and social media interactions
Marshall_ahor
(1 Question)
- Q1. What I personally pick this company?
Selected
I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Why u left last company
Interview Preparation Tips
Diksha Dhiman
Selected
I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Why we should hire you?
- Q2. What is your expectations from us ?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Nov 2022. There were 3 interview rounds.
It was a normal introduction of myself and having a little conversation and essay writing.
(2 Questions)
- Q1. The first question was to tell me something about yourself?
- Q2. Why do you want to join in BPO? How do you come across ienergizer? What do you know about US culture? Or tell me something about US culture? Why should we hire you?
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Oct 2022. There were 4 interview rounds.
(3 Questions)
- Q1. HR will try to know more about your personal life so that he can check your communication skills along with that they will try to know for how long you will be working with the company about your stability...
- Ans. You will have to be more confident and straight to the company as they will check for your confidence. Your answer must be short and direct; there is no need to bring out the things that they have not asked.
- Q2. Process direction they can either direct you to the Domestic Process or the International Process depending on your skills and then they will tell you a short overview of your salary.
- Ans. In this, you can either agree or counter them with your expectations like if you want to work in an international process or how much salary is that you are expecting. Even if you counter them back please be prepared for the answer no.
- Q3. There might be possibilities they ill try to know about from your previous Job like how long you worked there why you left the job and all.
(1 Question)
- Q1. There are several Topics on which you have to write an essay. Examples of questions are, Which is your favourite destination and why?
- Ans. This Essay will be totally up to your comfort they will check your sentence-making skills and spelling. There will be 5 easy questions and you must write a whole page about the topic.
(1 Question)
- Q1. This is the round where will you be interviewed by the Manager of the process you have been selected for. This round will be the next day as your 1st and 2nd round so make sure to know more about the proce...
- Ans. If there is an American process try to know more about the American culture If there is a Gaming company try to learn more about the gaming culture This will not only show how prepared you are but also show your determination towards the process and that you are willing to learn the facts for the better assist Many people will ask what will be the relevance of this all But let me tell you that it is a Customer Service ...
Interview Preparation Tips
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iEnergizer Interview FAQs
The duration of iEnergizer Customer Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Customer Executive Interview Process
based on 20 interviews
1 Interview rounds
- HR Round
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iEnergizer Customer Executive Reviews and Ratings
based on 1.5k reviews
Rating in categories
|
Customer Service Executive
2.3k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
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| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
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| ₹1 L/yr - ₹6 L/yr |
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