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I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.
Customer Executive is a role responsible for managing relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction.
Customer executives are the primary point of contact for customers, handling inquiries, resolving issues, and providing support.
They build and maintain strong relationships with customers to ensure loyalty and repeat business.
Customer executives often collaborate wi...
To handle customers and make them feel happy, it is important to listen actively, show empathy, provide personalized solutions, and follow up with them.
Listen actively to their concerns and needs
Show empathy and understanding towards their situation
Provide personalized solutions tailored to their specific needs
Follow up with them to ensure their satisfaction and address any further concerns
To control impulsive behavior in customers, it is important to remain calm, listen actively, offer solutions, set boundaries, and follow up.
Remain calm and composed to avoid escalating the situation
Listen actively to understand the customer's concerns and address them effectively
Offer solutions that meet the customer's needs and expectations
Set clear boundaries to maintain a respectful and professional interaction
Follo...
Stay calm, assess the situation, and respond professionally to de-escalate the conflict.
Remain calm and composed to avoid escalating the situation further.
Listen actively to the passenger's concerns and try to understand their perspective.
Apologize for any inconvenience caused and assure the passenger that you will do your best to address their issue.
Offer solutions or alternatives to resolve the problem and ensure the...
Indigo allows different weight limits for checked baggage depending on the fare type and destination.
Indigo allows 15 kg of free checked baggage for domestic flights in Economy class
For international flights, the checked baggage allowance varies based on the fare type and destination
Passengers can purchase additional baggage allowance if needed
I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.
You have to Speak about topic around 4-5 minutes.
I have always been fascinated by the mechanics and technology of airplanes, and I enjoy the fast-paced and dynamic nature of the aviation industry.
Passion for aviation and interest in aircraft technology
Excitement for the fast-paced and dynamic nature of the industry
Desire to be part of a field that connects people and places around the world
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
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I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
I applied via Campus Placement and was interviewed in Jul 2023. There were 3 interview rounds.
I applied via LinkedIn and was interviewed before Oct 2022. There were 2 interview rounds.
Different types of contracts include written, oral, implied, unilateral, bilateral, and voidable contracts.
Written contract: Formal agreement documented in writing.
Oral contract: Agreement made verbally.
Implied contract: Agreement inferred from actions or circumstances.
Unilateral contract: One party makes a promise in exchange for an act.
Bilateral contract: Both parties exchange promises.
Voidable contract: One party ha
I applied via Company Website and was interviewed before Aug 2021. There were 3 interview rounds.
Jyoti singh vill eksar post eksar
They check your confidence levels, grooming, English fluency. Only English communication not worth they way of your talking explaining the pros or cons of given topic for GD is must.
based on 3 interviews
Interview experience
based on 2 reviews
Rating in categories
Customer Service Executive
997
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
490
salaries
| ₹0 L/yr - ₹0 L/yr |
Cabin Attendant
490
salaries
| ₹0 L/yr - ₹0 L/yr |
Security Officer
460
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Officer
457
salaries
| ₹0 L/yr - ₹0 L/yr |
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