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InterGlobe Aviation Customer Service Officer Interview Questions and Answers
InterGlobe Aviation Customer Service Officer Interview Experiences
6 interviews found
Selected
I applied via Walk-in and was interviewed in Apr 2023. There were 4 interview rounds.
(2 Questions)
- Q1. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.
Customer service can be delive...
- Q2. Tell us out of box thinking for customer service
- Ans.
Creating personalized customer experiences through proactive problem-solving and innovative solutions.
Implementing a chatbot on the website to provide instant assistance
Offering personalized recommendations based on customer preferences
Organizing customer appreciation events to strengthen relationships
Creating a loyalty program with exclusive benefits for frequent customers
(2 Questions)
- Q1. Why do you want to become a customer service officer answer of of the box
- Q2. Which skills are important for customer service officer
Computer and practical test
Interview Preparation Tips
Anirudh Kamble
Selected
I applied via Company Website and was interviewed in Jun 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Introduce yourself
- Q2. Why do you want to join aviation
- Q3. Tell me something about your previous organisation
Interview Preparation Tips
(1 Question)
- Q1. Questions related to your previous background, family background, related to customer service.
Interview Preparation Tips
2.Good communication skills.
3. Confident with your answer.
4. Learn about customer service & how can you create a unique memorable & delight full experience?
5. Prepare your good introduction 40 sec.
6. Don't forget to smile while answering questions.
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
(1 Question)
- Q1. I am not reached in the 2nd round
Interview Preparation Tips
- tell me about yourself
- what is customer service officer
InterGlobe Aviation interview questions for designations
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
A topic for ten people
(2 Questions)
- Q1. Tell me about yourself
- Q2. Same God ok even a
Selected
I applied via Company Website and was interviewed before Jan 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Tell me something about yourself
- Q2. Why aviation and why indigo
- Q3. Tell something about indigo
- Q4. Why should we hire u ?
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(1 Question)
- Q1. Why do u think u are fit for this role
Customer Service Officer Interview Questions & Answers
Air India Sats Airport Services
Komal mehra
posted on 19 Aug 2022
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Normal questions about past experiences & knowledge about aviation
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Qatar Airways
Anonymous
posted on 8 Feb 2025
I was interviewed in Jan 2025.
(2 Questions)
- Q1. What is excepted from me
- Q2. How have been your company in last three year
Interview Preparation Tips
Trust in God
Feminist movement describe it's impact
InterGlobe Aviation Interview FAQs
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InterGlobe Aviation Interviews By Designations
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InterGlobe Aviation Customer Service Officer Interview Process
based on 6 interviews
1 Interview rounds
- Resume Shortlist Round
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InterGlobe Aviation Customer Service Officer Reviews and Ratings
based on 103 reviews
Rating in categories
|
Customer Service Executive
914
salaries
|  ₹1.5 L/yr - ₹6 L/yr |
|
Assistant Manager
490
salaries
| ₹4.1 L/yr - ₹14 L/yr |
|
Cabin Attendant
490
salaries
| ₹2.5 L/yr - ₹9 L/yr |
|
Security Officer
456
salaries
| ₹1.1 L/yr - ₹5.3 L/yr |
|
Customer Service Officer
451
salaries
| ₹1 L/yr - ₹5 L/yr |
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