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InterGlobe Aviation Ground Staff Interview Questions and Answers
7 Interview questions
Aviation is the design, development, and operation of aircraft, encompassing commercial, military, and private flying.
Aviation includes various sectors such as commercial airlines, cargo transport, and private flying.
Examples of aviation include passenger flights, air freight services, and flight training schools.
The aviation industry is crucial for global trade and tourism, connecting people and goods across the ...
Ground staff ensure smooth airport operations, assisting passengers and managing logistics for flights.
Check-in assistance: Help passengers with check-in procedures and baggage handling.
Boarding management: Ensure orderly boarding and assist passengers with special needs.
Customer service: Address passenger inquiries and resolve issues related to flights.
Safety and security: Conduct safety checks and ensure complia...
Yes, I am comfortable with rotational shifts.
I have previous experience working in rotational shifts.
I understand the importance of flexibility in the job.
I am willing to adapt my schedule to meet the needs of the job.
I believe rotational shifts can provide a variety of experiences and challenges.
I am confident in my ability to maintain a healthy work-life balance despite the changing schedule.
Ground staff roles offer various benefits including job stability, growth opportunities, and employee perks.
Job Stability: Ground staff positions often provide long-term employment opportunities.
Career Growth: Opportunities for advancement to supervisory or managerial roles.
Employee Discounts: Many airlines offer discounts on flights for staff and their families.
Training Programs: Access to training and developmen...
Holidays in a month can vary based on company policy, local laws, and individual contracts, typically ranging from 2 to 4 days.
Most companies offer 2-4 holidays per month, depending on the industry.
For example, in aviation, staff may have specific off days based on flight schedules.
Public holidays can also affect the number of holidays available in a month.
Some companies allow employees to take additional unpaid l...
Customer service is the assistance and support provided to customers before, during, and after a purchase.
It involves listening to customers' needs and concerns
Providing accurate information about products or services
Resolving complaints and issues in a timely and satisfactory manner
Building relationships with customers to encourage loyalty and repeat business
Examples include answering phone calls, responding to e...
Aviation is the design, development, and operation of aircraft, encompassing commercial, military, and private flying.
Aviation includes various sectors such as commercial airlines (e.g., Delta, Emirates).
It involves aircraft manufacturing (e.g., Boeing, Airbus).
Aviation also covers air traffic control and airport management.
Military aviation includes fighter jets and transport aircraft used by armed forces.
General...
InterGlobe Aviation Ground Staff Interview Experiences
21 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed in Oct 2024. There was 1 interview round.
(5 Questions)
- Q1. I have intrested job in the company
- Q2. I am a fresher I have don't expect salary
- Q3. I have intrested the job
- Q4. But my family problems
- Q5. I a Hard work
Interview Preparation Tips
Jiteshkumar
Selected
- Q1. What are the responsibilities of ground staff?
- Ans.
Ground staff ensure smooth airport operations, assisting passengers and managing logistics for flights.
Check-in assistance: Help passengers with check-in procedures and baggage handling.
Boarding management: Ensure orderly boarding and assist passengers with special needs.
Customer service: Address passenger inquiries and resolve issues related to flights.
Safety and security: Conduct safety checks and ensure compliance w...
- Q2. What is the salary range for ground staff?
- Q3. What are the duty shifts for a non-strategic role?
- Ans.
Duty shifts for non-strategic roles typically involve varied hours, including mornings, evenings, and weekends.
Shifts can range from early morning (6 AM - 2 PM) to late evening (2 PM - 10 PM).
Weekend shifts are common, especially in busy seasons or peak travel times.
Some roles may require night shifts (10 PM - 6 AM) to ensure 24/7 operations.
Flexibility is key; staff may need to adjust shifts based on operational needs...
Interview Preparation Tips
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. Did they see hight
- Q2. Customer service
- Q3. Understanding and aviation
- Q4. Handle stressful situations
- Q5. Qualification
I appeared for an interview in Mar 2025, where I was asked the following questions.
- Q1. What is avation
- Ans.
Aviation is the design, development, and operation of aircraft, encompassing commercial, military, and private flying.
Aviation includes various sectors such as commercial airlines (e.g., Delta, Emirates).
It involves aircraft manufacturing (e.g., Boeing, Airbus).
Aviation also covers air traffic control and airport management.
Military aviation includes fighter jets and transport aircraft used by armed forces.
General avia...
- Q2. Waht is avation
- Ans.
Aviation is the design, development, and operation of aircraft, encompassing commercial, military, and private flying.
Aviation includes various sectors such as commercial airlines, cargo transport, and private flying.
Examples of aviation include passenger flights, air freight services, and flight training schools.
The aviation industry is crucial for global trade and tourism, connecting people and goods across the world...
I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.
One topic is given and you have to share your reviews on that.
(2 Questions)
- Q1. Why you want to join indigo ?
- Ans.
I want to join Indigo for its commitment to excellence, customer service, and opportunities for growth in the aviation industry.
Indigo is known for its punctuality and operational efficiency, which aligns with my values of reliability and professionalism.
The company's focus on customer satisfaction resonates with my passion for providing excellent service, as seen in my previous role in hospitality.
Indigo offers numero...
- Q2. What fascinated you to join aviation industry?
- Ans.
My passion for aviation stems from its dynamic nature, the thrill of travel, and the opportunity to connect cultures globally.
Aviation represents innovation and technology, inspiring me to be part of an ever-evolving industry.
The excitement of air travel and the chance to explore new destinations fuels my desire to work in this field.
I admire the teamwork and collaboration involved in ground operations, ensuring safety...
Interview Preparation Tips
- Latest aviation topics
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
Good,cross question, hard ,strength, strong
(2 Questions)
- Q1. Who is in your family
- Q2. Are u comfortable with rotational shifts
- Ans.
Yes, I am comfortable with rotational shifts.
I have previous experience working in rotational shifts.
I understand the importance of flexibility in the job.
I am willing to adapt my schedule to meet the needs of the job.
I believe rotational shifts can provide a variety of experiences and challenges.
I am confident in my ability to maintain a healthy work-life balance despite the changing schedule.
Interview Preparation Tips
Selected
Equality in the workplace .
education system reforms.
job displacement.
(2 Questions)
- Q1. What are strengths and weaknesses. telking about your strengths
- Ans.
I possess strong communication skills, adaptability, and a keen attention to detail, which are essential for ground staff roles.
Strong communication skills: I effectively convey information to team members and passengers, ensuring smooth operations.
Adaptability: I thrive in dynamic environments, quickly adjusting to changing situations, such as flight delays or emergencies.
Attention to detail: I meticulously check docu...
- Q2. I have new thought and very care full my work.
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Are you ready for the airport ground staff
- Ans.
Yes, I am ready for the airport ground staff.
I have the necessary skills and qualifications for the role.
I am familiar with airport operations and procedures.
I have excellent communication and customer service skills.
I am physically fit and able to handle the demands of the job.
I am a team player and can work well under pressure.
I have previous experience in a similar role.
I am flexible with working hours and can adapt...
- Q2. Assignment Coding test
Interview Preparation Tips
Other
Ankit Deshani
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(5 Questions)
- Q1. 1. Introduce yourself
- Ans.
I am a dedicated and customer-oriented individual with a strong background in customer service and communication skills.
I have worked in the customer service industry for 5 years, providing exceptional service to customers.
I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.
I have excellent communication skills, both verbal and written, which allows me to effectively in...
- Q2. 2. Why was a gap in your career
- Ans.
I took a gap in my career to pursue further education and gain additional skills.
I wanted to enhance my knowledge and skills in order to excel in my career.
During the gap, I enrolled in a professional course related to the aviation industry.
I also took the opportunity to attend workshops and seminars to stay updated with the latest industry trends.
This gap allowed me to gain valuable insights and broaden my perspective...
- Q3. 3. Why do you want to join aviation field
- Ans.
I have always been fascinated by aviation and have a strong passion for travel and customer service.
Passion for aviation and travel
Interest in customer service
Fascination with the aviation industry
Opportunity to work in a dynamic and fast-paced environment
Desire to contribute to the safety and efficiency of air travel
- Q4. 4. Why did you left your previous job
- Ans.
I left my previous job due to limited growth opportunities and a desire for a new challenge.
Limited growth opportunities in my previous job
Seeking a new challenge and professional growth
Desire to explore new roles and responsibilities
Looking for a better work-life balance
- Q5. 5. Tell me about your recent travel experience
- Ans.
I recently traveled to Europe for a vacation.
Visited multiple countries in Europe
Explored famous landmarks such as the Eiffel Tower in Paris
Tried local cuisines in Italy
Experienced different cultures and traditions
Met new people and made friends from different parts of the world
(3 Questions)
- Q1. Where do you see yourself in Future
- Ans.
I see myself as a senior member of the ground staff team, taking on more responsibilities and contributing to the growth of the company.
I plan to continue learning and developing my skills in the field of ground handling and customer service.
I hope to take on leadership roles and mentor new team members.
I aim to contribute to the company's growth by identifying areas for improvement and implementing solutions.
I see mys...
- Q2. Are you comfortable in rotational shifts
- Ans.
Yes, I am comfortable in rotational shifts.
I have previous experience working in rotational shifts.
I understand the importance of flexibility in the aviation industry.
I am adaptable and can easily adjust my sleep schedule to accommodate different shifts.
I am aware that rotational shifts may include working during weekends and holidays.
I am committed to providing excellent customer service regardless of the shift I am a...
- Q3. Are you comfortable in all weather conditions
- Ans.
Yes, I am comfortable in all weather conditions.
I have experience working in various weather conditions, including extreme heat, cold, rain, and snow.
I am physically fit and able to handle the demands of working in different weather conditions.
I understand the importance of dressing appropriately and taking necessary precautions to stay safe and comfortable.
For example, during my previous job as a ground staff member a...
Interview Preparation Tips
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InterGlobe Aviation Interview FAQs
The duration of InterGlobe Aviation Ground Staff interview process can vary, but typically it takes about less than 2 weeks to complete.
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InterGlobe Aviation Interviews By Designations
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Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 22 interview experiences
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InterGlobe Aviation Ground Staff Reviews and Ratings
based on 52 reviews
Rating in categories
|
Customer Service Executive
986
salaries
|  ₹2 L/yr - ₹5 L/yr |
|
Assistant Manager
522
salaries
| ₹5.5 L/yr - ₹12 L/yr |
|
Cabin Attendant
492
salaries
| ₹4 L/yr - ₹8 L/yr |
|
Senior Executive
461
salaries
| ₹3.4 L/yr - ₹8 L/yr |
|
Security Executive
445
salaries
| ₹2 L/yr - ₹5 L/yr |
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