Customer Agent Interview Questions and Answers

Narendra Modi is the Prime Minister of India.

• Narendra Modi is the current Prime Minister of India.

• He has been serving as the Prime Minister since May 2014.

• Modi is a member of the Bharatiya Janata Party (BJP).

Yes, I have a stable internet connection and wifi available for customer support.

• I have a stable internet connection to assist customers efficiently.

• I also have wifi available for any additional needs or troubleshooting.

• Having both connections ensures seamless communication with customers.

• For example, I can troubleshoot technical issues remotely using wifi.

This newspaper is your daily dose of information, entertainment, and knowledge.

• Stay informed about current events and breaking news

• Discover new perspectives and opinions

• Find entertainment through comics, puzzles, and horoscopes

• Learn about local events and community news

• Access exclusive deals and coupons

• Improve your reading and critical thinking skills

• Stay connected with your community

• Support independent journalism

• Get a physical copy to enjoy offline

Call agents handle incoming and outgoing phone calls for customer service, sales, or support purposes.

• Answer customer inquiries and provide information

• Resolve customer complaints and issues

• Make outbound calls for sales or follow-ups

• Update customer records and information

• Transfer calls to appropriate departments or individuals

Yes, I am okay with not taking any leaves for 6 months.

• I understand the demands of the job and am willing to commit to not taking any leaves for the specified period.

• I am dedicated to providing excellent customer service and understand the importance of being present for my role.

• I am prepared to manage my time effectively to ensure I can fulfill my responsibilities without needing time off.

Insurance details involve coverage, premiums, deductibles, and claims process.

• Insurance details include coverage options for different types of risks.

• Premiums are the amount paid for the insurance policy.

• Deductibles are the amount the policyholder must pay before the insurance company covers the rest.

• Claims process involves submitting a claim for reimbursement of covered expenses.

• Insurance policies can vary in terms of coverage limits, exclusions, and renewal options.