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Groundswell Group Ground Staff Interview Questions and Answers
Groundswell Group Ground Staff Interview Experiences
1 interview found
Anonymous
Selected
I applied via Job Fair and was interviewed in Apr 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself?
- Ans.
I am a highly motivated individual with excellent communication skills and a passion for customer service.
I have experience working in customer service roles, where I have developed my communication and problem-solving skills.
I am a quick learner and am always eager to take on new challenges.
I am a team player and enjoy working collaboratively to achieve common goals.
In my free time, I enjoy reading and traveling, whic...
- Q2. Are you comfortable working in shifts, night, weekends?
- Ans.
Yes, I am comfortable working in shifts, night, weekends.
I have previous experience working in shifts and weekends.
I understand the importance of being flexible in the aviation industry.
I am willing to adjust my schedule to meet the needs of the company.
I am aware that working in shifts and weekends is a requirement for this job.
- Q3. How will you handle an unhappy customers?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints and let them vent their frustration
Show empathy and understanding towards their situation
Offer a solution to their problem and try to resolve the issue as quickly as possible
If necessary, escalate the issue to a supervisor or manager for further assistance
Follow up with the customer to ensure
(3 Questions)
- Q1. Why do you want to join as ground staff.
- Ans.
I am passionate about aviation and want to be a part of the industry by contributing to the smooth functioning of ground operations.
I have always been fascinated by airplanes and airports
I have a keen interest in the aviation industry and want to be a part of it
I am a quick learner and can adapt to new situations easily
I have good communication skills and can work well in a team
I am excited about the opportunity to con...
- Q2. What is the basic Knowledge of ground staff.
- Ans.
Ground staff should have knowledge of airport operations, safety regulations, customer service, and communication skills.
Airport operations and procedures
Safety regulations and emergency protocols
Customer service and communication skills
Baggage handling and security checks
Flight schedules and boarding procedures
- Q3. What is quality in Ground staff?
- Ans.
Quality in Ground staff refers to providing efficient and safe services to passengers and maintaining a high level of professionalism.
Ensuring timely and safe departure and arrival of flights
Providing excellent customer service to passengers
Maintaining cleanliness and organization in the airport and on the aircraft
Adhering to safety regulations and protocols
Being knowledgeable about airport and airline policies and pro...
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I was interviewed before May 2016.
Interview Preparation Tips
Experience: Extempore was conducted which is almost same as GD. In Extempore round each individual should select his own topic and talk for 2 minutes. Eye donation was the topic selected by me. The main concept of this round is to check the fluency over language
Tips: Be confident in what you speak. Dont get nervoused in this round
Round: Problem Statement
Experience: Extempore was conducted which is almost same as GD. In Extempore round each individual should select his own topic and talk for 2 minutes. Eye donation was the topic selected by me. The main concept of this round is to check the fluency over language
Tips: Be confident in what you speak. Dont get nervoused in this round
I was interviewed in Sep 2016.
Interview Questionnaire
2 Questions
- Q1. Being a mechanical engineer why do you choose corporate?
- Ans.
As a mechanical engineer, I choose corporate because it offers diverse opportunities, professional growth, and stability.
Corporate provides a wide range of industries and sectors to work in, allowing me to explore different areas of mechanical engineering.
Working in a corporate environment offers opportunities for professional growth through training programs, mentorship, and exposure to new technologies.
Corporate jobs...
- Q2. Common puzzle questions
Interview Preparation Tips
Experience: Extempore was the name of the round. It is almost same as GD but instead each candidate should select his own topic and talk for 2 minutes.
Tips: Fluency over language is the main element focused in this round
Duration: 2 hours
Round: Problem Statement
Experience: In this round the candidate should attend online aptitude test for 1 hour. It consists of three parts : Logical part, Reasoning part, Language part. This round is easier one.
Tips: Concentrate more on English grammar
Round: HR Interview
Experience: Shortlisted candidates were called for HR round. For non IT students the main question asked was being a non IT student why do you choose corporate field.
Tips: The answer for this question cannot be provided by myself. Each of you candidates should build a genuine answer for this one
Round: Puzzle Interview
Experience: This is the final round of the whole interview process. In this round the candidates were focused asking only on puzzle questions. 3 to 5 questions were asked in this round depending upon the mentality of HR. 75 % score is required to clear this round
Tips: Just Google puzzle questions for interview, then work on those questions. You will get an idea on how to clear this round
I was interviewed in Mar 2017.
Interview Questionnaire
1 Question
- Q1. Self introduction, Strengthens and weakness, best friend, why Amazon
Interview Preparation Tips
Experience: We were asked to introduce ourselves and also speak about the environment of the room. Then asked to speak about Amazon and why do we want to work with Amazon
Tips: Be confident
Round: Test
Experience: Pronounciaton skills were examined
Tips: Flexible in talking in English
Duration: 20 minutes
Total Questions: 25
Round: HR Interview
Experience: HR was really cooperative he asked to relax and then started asking questions in a gentle manner. He made me feel comfortable. And reduced the nervous environment.
Tips: Be confident and don't be nervous
Skills: Language, Time Management
College Name: VHD central institute of home science
Prince jo
Interview Questionnaire
2 Questions
- Q1. What's a Single Ops tool?
- Ans.
Single Ops tool is a software that helps businesses manage their operations from a single platform.
It streamlines processes and improves efficiency
It can include features like scheduling, inventory management, and invoicing
Examples include ServiceTitan, Jobber, and Housecall Pro
- Q2. Tell me about yourself
- Ans.
I am a dedicated and hardworking individual with a passion for learning and growth.
I have a background in marketing and have worked in the industry for 5 years.
I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.
I am a team player and enjoy collaborating with others to achieve common goals.
Interview Preparation Tips
Experience: We had screening test in which 15 out of 40 were shortlisted
Tips: Be quick , skip the difficult ones
Duration: 20 minutes
Total Questions: 60
Round: Group Discussion
Experience: Had a brief discussion on the topic.Started the conversation and did positive contribution.
Tips: Speak with confidence , maintain eye contact with everyone .
Duration: 15 minutes
Round: Technical Interview
Experience: Have been asked around 10-15 questions , difficulty is moderate
Round: HR Interview
Experience: Open loop questions
Tips: Be realistic and keep it short
College Name: Malla Reddy Institute Of Engineering & Technology ( MRIET )
Skills evaluated in this interview
Vivek kumar Singh
Interview Questionnaire
1 Question
- Q1. Self intro Technical
Interview Preparation Tips
Experience: Computer skills
Round: Manager Round
Experience: Manager asked about experience and academics questions
I was interviewed before Oct 2016.
Interview Questionnaire
1 Question
- Q1. 1. Self introduce. 2. Can do night shift 3. Can go Jaipur if needed 4. Why appoint you 5. What you give to company 6. Some financial question (bookish)
Interview Preparation Tips
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.
Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60
Interview Questionnaire
1 Question
- Q1. They will ask about basic Google and YouTube process
Interview Preparation Tips
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour
Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions
I was interviewed before Nov 2016.
Interview Questionnaire
2 Questions
- Q1. Simple question name and all
- Q2. Why u want to join wipro
- Ans.
I want to join Wipro because of its reputation for innovation and career growth opportunities.
Wipro is known for its cutting-edge technology solutions
I am impressed by Wipro's commitment to employee development
I believe Wipro will provide me with a challenging and rewarding work environment
Interview Preparation Tips
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.
Interview Questionnaire
7 Questions
- Q1. Say something about yourself?
- Q2. Asked on college project
- Q3. Which programming language do you know?
- Ans.
I know multiple programming languages including Java, Python, and C++.
Proficient in Java with experience in developing web applications using Spring framework
Familiar with Python for data analysis and machine learning
Experience in C++ for developing high-performance applications
Also familiar with HTML, CSS, and JavaScript for front-end development
- Q4. What is class, encapsulation and other feature of OOP?
- Ans.
Class is a blueprint for creating objects, encapsulation is the process of hiding data and methods within a class.
Class is a template or blueprint that defines the properties and behaviors of an object.
Encapsulation is the process of bundling data and methods together within a class, hiding the internal details from the outside world.
Other features of OOP include inheritance, polymorphism, and abstraction.
Inheritance a...
- Q5. Write a program to find the sum of the squares of each term of Fibonacci series
- Ans.
Program to find the sum of squares of each term of Fibonacci series
Generate Fibonacci series using loop or recursion
Calculate square of each term
Add all squares to get the sum
- Q6. What can I do for you?
- Q7. Why would you like to join Cognizant?
- Ans.
I would like to join Cognizant because of its reputation as a leading global technology and consulting company.
Cognizant has a strong presence in the industry and is known for its innovative solutions.
I am impressed by Cognizant's commitment to digital transformation and its ability to deliver value to clients.
The company offers excellent career growth opportunities and a supportive work environment.
Cognizant's diverse...
Interview Preparation Tips
Experience: Questions were simple but demanded faster solving ability especially the Quantitative ability section.
Tips: Solve every bit of R.S.Aggarwal for Aptitude problems. www.indiabix.com is a good site to solve questions from all the sections.
Duration: 90 minutes
Round: Interview
Experience: Started with self description to explaining what projects I was involved in. Talked about my role in the project. Then answered questions from C++ programming language and then wrote the program that the interviewer gave me to do.
Tips: Be Confident. Have the problem solving & "Yes I can Do" attitude. Go with a open mind. Listen to the interviewer carefully. Do not stammer. Keep yourself calm and cool. Be honest.
Round: Interview
Experience: Faced normal questions
Tips: Be confident & keep smiling. Keep track of your body language. Be fluent in speaking English.
General Tips: Be confident and a "can do" attitude will help you grab the job.
Skill Tips: """"
Skills: Communication Skill, Proficiency in English, Basic Computer Progamming Knowledge, Learning ability, Aptitude
College Name: IIT Madras
Skills evaluated in this interview
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Groundswell Group Ground Staff Interview Process
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