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AISATS Interview Questions and Answers

Updated 27 Oct 2024

AISATS Interview Experiences

Popular Designations

10 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Tell me about your hobbies?

Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve conflicts

    • Proficient in using CRM systems and other customer service tools

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
  • Q2. What is custom service executive?
  • Ans. 

    A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.

    • Responsible for addressing customer concerns and resolving issues

    • Providing information about products or services

    • Handling customer inquiries via phone, email, or in person

    • Maintaining customer satisfaction and building relationships

    • Processing orders and returns

    • Ex...

  • Answered by AI
  • Q3. Tell me about your family background?

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. How to handle dangures situation?
  • Ans. 

    To handle dangerous situations as a CSA Supervisor, it is important to remain calm, assess the situation, and take appropriate action.

    • Stay calm and composed to avoid escalating the situation

    • Assess the level of danger and prioritize the safety of individuals involved

    • Follow established protocols and procedures for handling dangerous situations

    • Communicate effectively with team members and provide clear instructions

    • Seek as...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool and relax

Csa Supervisor Interview Questions asked at other Companies

Q1. How to handle dangures situation?
View answer (1)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal introduction about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Basics of aviation and airport

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and act natural, Airport experience will be prefer.

Passenger Service Agent Interview Questions asked at other Companies

Q1. If the passenger becomes very angry then how will you handle the passenger in this situation?
View answer (2)

Ground Staff Interview Questions & Answers

user image Arvind Singh

posted on 14 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

The Topic was given of Women Empowerment, you should only speak if you have an idea of what you are Speaking and why, do not speak unnecessary things, and always co-operate with your members,let them speak, do not correct others just add things,Speak wisely, be selective on your words

Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. Do not speak about your family, friends just tell them what you are capable of,tell them about your skills,your communication,your lessons from your life, Your school time skills, anything you are doing on daily basis to enhance your self and your surroundings.Your adaptability
  • Answered by Arvind Singh
  • Q2. What are your strengths and weakness
  • Ans. This is the most common question in mostly interviews, to be honest I'll say be honest with them,do not make things and lie, they do not have problem with your strengths and weakness,the thing matters is what you are doing on daily basis to improve that and how much accept your mistakes
  • Answered by Arvind Singh
  • Q3. Why do you want to join this company
  • Ans. Just reasearch the company before going for an interview , the achievements of the company, upcoming projects, current status
  • Answered by Arvind Singh
  • Q4. What are your salary expectations
  • Ans. Do not be so open with them about your salary expectations, just turn the things up!!
  • Answered by Arvind Singh
  • Q5. How will you survive in this company
Round 3 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go without hesitation and be confident, just show them that it's their loss by not selecting you!!

Ground Staff Interview Questions asked at other Companies

Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
View answer (6)

AISATS interview questions for popular designations

 Customer Service Executive

 (2)

 Ground Staff

 (2)

 Csa Supervisor

 (1)

 Customer Service Associate

 (1)

 Customer Service Representative

 (1)

 Passenger Service Agent

 (1)

ARM Airline relationship manager Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introductions/Team work/challenges
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about you
  • Q2. About my family background
  • Q3. My hobbies ,why do I want to join the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be possitive and keep smiling ..If you don’t know about any topic just tell them I don’t have any idea about the topic

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

I applied via Company Website and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about your answers,
Don't say anything that you can't explain,
Be honest with HR.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

integrated oops Interview Questions & Answers

user image Anonymous

posted on 25 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. Self introduction and asked about Hampi to check communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't afraid. Be bold and speak

Ground Staff Interview Questions & Answers

user image Anonymous

posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Bed prakash

Interview Preparation Tips

Interview preparation tips for other job seekers - Air Indiasatsairport service private limited

Ground Staff Interview Questions asked at other Companies

Q1. What is customer service ? How would you handle clients ? What is customer satisfaction?
View answer (6)

I was interviewed before Jul 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself
  • Q2. Tell me about your past experience
  • Q3. Tell me about the company
  • Q4. How much salary are you expecting
  • Q5. How soon can you join us
  • Q6. Do you have friends or relatives working in this company
  • Q7. How much salary were you getting in previous job

Interview Preparation Tips

Round: Resume Shortlist
Experience: Drop the resume at the office address

Round: HR Interview
Experience: Interviewer asked me these normal questions and I had explained every questions politely with a smile
Tips: keep smile during the interview, never answer in hurry, keep in mind about the way of gesture.

Round: HR Interview
Experience: A lady interviewer asked me all above mentioned questions, suggested me you don't need any references if you have the quality and capabilities.
Tips: Never share any bad experience about previous company, never tell the salary what you expect from them.

Skills: Inter Person Communication Skills

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

AISATS Interview FAQs

How many rounds are there in AISATS interview?
AISATS interview process usually has 2 rounds. The most common rounds in the AISATS interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in AISATS interview?

Some of the top questions asked at the AISATS interview -

  1. How to handle dangures situati...read more
  2. What is custom service executi...read more
  3. Self introduction and asked about Hampi to check communicat...read more

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AISATS Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more

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AISATS Reviews and Ratings

based on 181 reviews

3.7/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.0

Salary

3.2

Job security

3.4

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 181 Reviews and Ratings
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