Passenger Service Agent Interview Questions and Answers

I would remain calm, listen to the passenger's concerns, empathize with their situation, and try to find a solution to address their issue.

• Remain calm and composed

• Listen actively to the passenger's concerns

• Empathize with the passenger's situation

• Apologize for any inconvenience caused

• Try to find a solution to address the passenger's issue

• Seek assistance from a supervisor if necessary

PSA stands for Passenger Service Agent. It refers to the staff who assist passengers at airports and airlines.

• PSA stands for Passenger Service Agent, who assist passengers with check-in, boarding, and other services at airports.

• PSA can also stand for Public Service Announcement, which is a message broadcast for the public's benefit.

• Examples of PSA full form: Professional Services Automation, Pressure Swing Adsorption, etc.