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AISATS

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3.6

based on 183 Reviews

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AISATS Customer Service Representative Interview Questions and Answers

Updated 31 Jul 2017

AISATS Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image shadab Ansari

posted on 9 Jul 2017

I appeared for an interview before Jul 2016.

Interview Questionnaire 

7 Questions

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service representative with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Answered by AI
    View 2 more answers
  • Q2. Tell me about your past experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing exceptional support.

    • Worked as a Customer Service Representative at XYZ Company for 3 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely and professional manner

    • Received positive feedback from customers for my excellent commu

    • Answered by AI
    Add your answer
  • Q3. Tell me about the company
  • Ans. 

    Our company is a leading provider of innovative customer service solutions.

    • Company offers 24/7 customer support through phone, email, and live chat

    • Focus on personalized customer interactions to ensure satisfaction

    • Utilizes advanced CRM software to track customer inquiries and resolutions

    • Answered by AI
    Add your answer
  • Q4. How much salary are you expecting
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and benefits offered in the position.

    • I have researched the average salary range for Customer Service Representatives in this industry.

    • I am confident that my qualifications and experience warrant a competitive salary.

    • I am looking for a salary that reflects my skills and contributions to th...

    • Answered by AI
    Add your answer
  • Q5. How soon can you join us
  • Ans. 

    I can join within two weeks of receiving an offer.

    • I can start within two weeks of receiving an offer.

    • My current notice period is two weeks.

    • I am available to start immediately.

    • Answered by AI
    Add your answer
  • Q6. Do you have friends or relatives working in this company
  • Ans. 

    No, I do not have any friends or relatives working in this company.

    • I do not have any personal connections within the company.

    • I believe in maintaining professionalism and avoiding conflicts of interest.

    • I am excited about the opportunity to join a new team and make new connections.

    • Answered by AI
    Add your answer
  • Q7. How much salary were you getting in previous job
  • Ans. 

    I was earning $45,000 annually in my previous job.

    • Annual salary was $45,000

    • Received monthly paychecks of $3,750

    • Salary included benefits such as health insurance and retirement contributions

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Drop the resume at the office address

Round: HR Interview
Experience: Interviewer asked me these normal questions and I had explained every questions politely with a smile
Tips: keep smile during the interview, never answer in hurry, keep in mind about the way of gesture.

Round: HR Interview
Experience: A lady interviewer asked me all above mentioned questions, suggested me you don't need any references if you have the quality and capabilities.
Tips: Never share any bad experience about previous company, never tell the salary what you expect from them.

Skills: Inter Person Communication Skills

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
    • Add your answer
  • Q2. Experience Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

Customer Service Executive Interview Questions & Answers

InterGlobe Aviation user image Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about your favorite place and why?
    • View 4 more answers
  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

    • Improved customer engagement and communication

    • Cost-effective marketing through targeted advertising

    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

    • Answered by AI
    View 1 more answer
  • Q3. Why indigo?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 11 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? why you left your last job?
    • Add your answer
  • Q2. What do you join us? How much salary did you except from us?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident stay smart be dress well be focused what the question asked by HR give the positive answer with ethical way.

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 20 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Any topic need to speak continuously 40 sec.

Round 3 - One-on-one 

(1 Question)

  • Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 2 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
    • Add your answer
  • Q2. About my family
    • Add your answer
  • Q3. Comfortable in shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should give it a try its easy and smooth process

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Salam Punit Singh

posted on 12 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Prime minister and Chief Minister

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell Me about yourself
    • Add your answer
  • Q2. Can You speak hindi
  • Ans. 

    Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.

    • Fluent in Hindi language

    • Able to communicate effectively in both English and Hindi

    • Can assist Hindi-speaking customers with their queries and concerns

    • Answered by AI
    Add your answer
  • Q3. Tell me Something about AISATS
  • Ans. 

    AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.

    • AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

    • The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

    • AISATS is known for its efficient and reliable services in the aviation industry.

    • The com...

    • Answered by AI
    Add your answer
  • Q4. Your Skills and Experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 16 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I want to help you.The interview is done today but there is little hope.Because I was a little nervous. will you help me?
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