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I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
The day I graduated from college was the most memorable day of my life.
Graduating after years of hard work and dedication
Celebrating with family and friends
Feeling a sense of accomplishment and pride
Looking forward to new opportunities and adventures
I am pursuing my graduation in Business Administration from XYZ University.
Currently enrolled in a Bachelor's program in Business Administration
Attending classes regularly and completing assignments on time
Maintaining a good GPA and actively participating in extracurricular activities
Planning to specialize in Marketing or Finance
Expected to graduate in 2023
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve conflicts
Proficient in using CRM software and multitasking
Received multiple awards for outstanding customer service
I am passionate about providing excellent customer service and enjoy helping others.
I have a strong background in customer service and enjoy interacting with people.
I thrive in fast-paced environments and enjoy problem-solving.
I am dedicated to ensuring customer satisfaction and building positive relationships.
I believe this job aligns with my skills and interests, allowing me to excel in a customer service role.
I applied via Newspaper Ad and was interviewed in Apr 2023. There were 2 interview rounds.
In GD they will give you a random topic and gives one minute to discuss about it and you get 30sec to speak about . They see your boldness while speaking and your fluent in English language.
I would rate myself 8 out of 10 for my customer service skills.
I have extensive experience in handling customer queries and complaints.
I am empathetic and patient while dealing with customers.
I have received positive feedback from customers in my previous roles.
However, there is always room for improvement and I am constantly working on enhancing my skills.
I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.
Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Customer serv...
Baggage allowance refers to the amount of luggage a passenger is allowed to bring on a flight. SSR stands for Special Service Request, WHCR stands for wheelchair request, and round trip refers to a journey to a destination and back again.
Baggage allowance is the weight or number of bags allowed for free on a flight.
SSR (Special Service Request) includes requests for special meals, seating arrangements, etc.
WHCR (Wheelc...
An itinerary is a detailed plan or schedule of a journey or trip.
It includes information such as dates, times, locations, and activities.
It helps travelers stay organized and on track during their trip.
Examples: flight itinerary, vacation itinerary, business trip itinerary.
GDS software stands for Global Distribution System software, used in the travel industry to provide real-time availability and pricing for flights, hotels, car rentals, etc.
GDS software is used by travel agents and online travel agencies to access and book travel products from multiple suppliers.
It helps in comparing prices, availability, and making reservations for flights, hotels, car rentals, etc.
Examples of GDS sof...
Air India interview questions for designations
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
Top trending discussions
posted on 22 Sep 2021
I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.
posted on 9 Jan 2021
I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.
Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.
Increased brand awareness through social media platforms
Improved customer engagement and communication
Cost-effective marketing through targeted advertising
Ability to gather customer feedback and insights
Opportunity to build brand loyalty and advocacy
Access to a wider audience ...
posted on 2 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
posted on 13 Mar 2024
I was interviewed in Feb 2024.
Great need to work on the way to understand the situation of the pattern
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
India has a large and diverse customer base with varying needs and preferences.
Rapidly growing economy leading to increased demand for customer service across industries.
Cultural nuances and regional differences require tailored customer service strategies.
Emerging technologies and digitalization are transforming c...
posted on 6 Nov 2024
I applied via Company Website and was interviewed in May 2024. There were 3 interview rounds.
Based on aviation and maths
I choose this job because I enjoy helping others and have a passion for providing excellent customer service.
Passion for helping others
Enjoy providing excellent customer service
Opportunity to make a positive impact on customers' experiences
A customer is an individual or organization that purchases goods or services from a business.
Customers can be individuals or businesses
Customers provide revenue for the business
Customer satisfaction is important for business success
Examples: A person buying a coffee at a cafe, a company purchasing office supplies
I have a Bachelor's degree in Business Administration with a focus on customer service.
Bachelor's degree in Business Administration
Specialization in customer service
Relevant coursework in communication and problem-solving
Previous experience in customer service roles
based on 6 interviews
Interview experience
based on 47 reviews
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Cabin Crew
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Customer Service Executive
212
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Assistant Manager
154
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Security Executive
130
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Cabin Attendant
126
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