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Air India
3.7
based on 1.3k Reviews
Company Overview
Associated Companies
Company Locations
Working at Air India
Company Summary
Air India operates an extensive international and domestic flight network, enhancing global connectivity and aiming for transformation into a world-class airline.
Overall Rating
3.7/5
based on 1.3k reviews
5% below
industry average
Critically rated for
Promotions
Work Policy
Work from office
88% employees reported
Rotational Shift
39% employees reported
Flexible timing
58% employees reported
No travel
31% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
101 employees reported
Office cab/shuttle
77 employees reported
Health insurance
60 employees reported
Cafeteria
41 employees reported
View all benefits
About Air India
Founded in1932 (93 yrs old)
India Employee Count10k-50k
Global Employee Count1 Lakh+
India HeadquartersGurgaon / Gurugram, Haryana, India
Office Locations
Websiteairindia.com
Primary Industry
Other Industries
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We are proud to have the largest international network in the country and the most nonstop routes connecting India with global destinations. Our extensive network of flights covers over 85 destinations across the globe, including 46 domestic destinations and 39 international destinations in over 27 countries. 12,000+ Employees Worldwide, 79 Destinations, 59 Nonstop International Routes, 90 Years Of Service.
Our new brand identity captures the essence of a bold new India, marking a milestone in our transformation to become a world-class airline with an Indian heart. The new look reimagines the iconic Indian window shape to symbolise a ‘Window of Possibilities’. Our new logo - ‘The Vista’ - is inspired by the peak of the window, signifying possibilities and outlook for the future.
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Air India Ratings
based on 1.3k reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
602
4
267
3
172
2
72
1
161
Category Ratings
3.7
Job security
3.6
Work-life balance
3.6
Skill development
3.5
Salary
3.4
Company culture
3.4
Work satisfaction
3.2
Promotions
Air India is rated 3.7 out of 5 stars on AmbitionBox, based on 1.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Air India
based on 1.1k reviews
3.6
Rated by 341 Women
Rated 3.6 for Skill development and 3.5 for Work-life balance
3.7
Rated by 806 Men
Rated 3.8 for Job security and 3.7 for Work-life balance
Work Policy at Air India
based on 177 reviews in last 6 months
Work from office
88%
Permanent work from home
8%
Hybrid
4%
Air India Reviews
Top mentions in Air India Reviews
+ 5 more
Compare Air India with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 1.3k reviews | 3.5/5 based on 1.1k reviews | 4.0/5 based on 12 reviews | 3.6/5 based on 2.6k reviews |
Highly Rated for | No highly rated category | No highly rated category | Work-life balance Company culture Work satisfaction | No highly rated category |
Critically Rated for | Promotions | Salary Promotions Job security | No critically rated category | Promotions Work-life balance Salary |
Primary Work Policy | Work from office 88% employees reported | Work from office 87% employees reported | Work from office 84% employees reported | Work from office 89% employees reported |
Rating by Women Employees | 3.6 Good rated by 341 women | 3.6 Good rated by 289 women | 4.4 Good rated by 4 women | 3.6 Good rated by 787 women |
Rating by Men Employees | 3.7 Good rated by 806 men | 3.5 Good rated by 693 men | 3.7 Good rated by 8 men | 3.5 Good rated by 1.6k men |
Job security | 3.7 Good | 3.2 Average | 3.8 Good | 3.6 Good |
View more
Air India Salaries
Air India salaries have received with an average score of 3.5 out of 5 by 1.3k employees.
Cabin Crew
(353 salaries)
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₹3.2 L/yr - ₹12 L/yr
Customer Service Executive
(209 salaries)
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₹1.4 L/yr - ₹5 L/yr
Security Executive
(130 salaries)
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₹2.1 L/yr - ₹5.2 L/yr
Cabin Attendant
(126 salaries)
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₹2.8 L/yr - ₹12 L/yr
Senior Associate
(80 salaries)
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₹4.5 L/yr - ₹10.5 L/yr
Senior Security Officer
(80 salaries)
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₹3 L/yr - ₹6.5 L/yr
Flight Attendant
(65 salaries)
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₹4 L/yr - ₹15 L/yr
Pilot
(55 salaries)
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₹31.8 L/yr - ₹33.4 L/yr
Airport Ground Staff
(55 salaries)
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₹1.2 L/yr - ₹5 L/yr
Ground Staff
(53 salaries)
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₹0.7 L/yr - ₹7 L/yr
Air India Interview Questions
Interview questions by designation
Top Air India interview questions and answers
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Air India Jobs
Current Openings
Air India News
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From Finance Reforms To Market Regulation: Tuhin Kanta Pandey’s Path To SEBI
- Tuhin Kanta Pandey has been appointed as the new Chairman of the Securities and Exchange Board of India (SEBI).
- Pandey has held key leadership roles in finance, aviation, and public enterprises, contributing to India's economic policies and regulatory landscape.
- He oversaw critical reforms such as the privatisation of Air India and the public listing of Life Insurance Corporation (LIC) as the head of the Department of Investment and Public Asset Management (DIPAM).
- Madhabi Puri Buch, the current Chairperson of SEBI, will conclude her tenure on March 1, 2025, making way for Tuhin Kanta Pandey.
Bloomberg Quint | 28 Feb, 2025
Shivraj Chouhan Condemns Air India Over Damaged Seat; Service Upgrades Under Tata A 'Misconception'
- Union Minister Shivraj Singh Chouhan criticized Air India over a broken seat and called the service upgrades under Tata a misconception.
- Shivraj Chouhan was traveling to Delhi on an Air India flight for official engagements.
- Chouhan highlighted the discomfort caused by the broken seat and accused Air India of cheating its passengers.
- Air India apologized for the inconvenience caused and assured that the matter is being investigated to prevent such occurrences in the future.
Bloomberg Quint | 22 Feb, 2025
Furry friends take flight as Akasa, Air India tweak policies
- Akasa Air and Air India are offering pet carriage services, accommodating cats and dogs on domestic flights in India.
- Akasa Air has flown over 5,300 pets on domestic routes since November 2022, with dogs accounting for 66% of flown pets.
- Air India carried 7,000 pets in 2024 and is planning to update its pet carriage policy.
- The demand for pet-friendly travel options is growing in India, with businesses, hotels, and airports adapting to this trend.
HinduBusinessLine | 6 Feb, 2025
Chennai Faces Multiple Flight Delays After Dense Fog Blankets City — Details Here
- Around 25 flights departing from Chennai Airport experienced delays of more than 30 minutes due to dense fog.
- Severe fog conditions disrupted flight services at Chennai airport, with six international flights and two domestic flights being diverted.
- Incoming international flights from Muscat and Dubai were diverted to nearby airports in Tirupati and Hyderabad.
- Budget carriers like IndiGo and Air India issued travel advisories due to poor visibility and offered customers the option to seek a refund.
Bloomberg Quint | 4 Feb, 2025
Air India eyes 5x growth in loyalty members
- Air India aims to achieve a five-fold increase in its loyalty programme members in the next five years.
- The airline currently has over 10.3 million loyalty members after experiencing significant growth following the merger with Vistara.
- Air India plans to extend its Maharaja Club programme to include Air India Express as well.
- Co-branded cards will play a significant role in the airline's strategy to expand its member base.
HinduBusinessLine | 23 Jan, 2025
Alliance Air to connect Imphal with 3 new destinations
- Alliance Air will connect Imphal with three new destinations: Kolkata, Guwahati, and Dimapur.
- The Ministry of Civil Aviation has approved the connectivity to bolster travel, trade, and tourism in the Manipur region.
- The airfare for these flights will not be more than Rs 5,000.
- Currently, Indigo, Air India, and Air India Express are operating from Imphal airport.
HinduBusinessLine | 14 Jan, 2025
Air India Hedges Rupee-Led Cost Pressure With International Tickets
- Falling rupee puts pressure on Air India's cost structure and profitability but the airline has some natural hedge as it can charge more for international flights where tickets are priced in foreign currencies
- Air India's Chief Commercial Officer Nipun Aggarwal said the declining rupee definitely poses a challenge to the industry and the airline, and the situation has to be dealt with by improving productivity and taking other initiatives
- Air India Group operates 1,168 daily flights, including 313 services to international destinations
- Increasing airfares is not easy as the industry is very competitive and the demand is sensitive to pricing, Aggarwal said, seeking to highlight the low profitability of the airline industry
Bloomberg Quint | 13 Jan, 2025
Transit Traffic: Air India aims to double I-to-I segment in next 2-3 years
- Air India aims to double the size of its international-to-international (I-to-I) segment in the next 2-3 years.
- The strategy will allow Air India to connect more international passengers from Southeast and Far East Asia to Europe and the US.
- The airline plans to capture a sizeable portion of the 130 million I-to-I passenger traffic that India can cater to each year.
- Air India has added new flights and partnerships, increased flight frequencies, and revamped its corporate and cargo offerings.
HinduBusinessLine | 12 Jan, 2025
Transit Traffic: Air India aims to double I-to-I segment in next 2-3 years
- Air India aims to double the size of the international-to-international (I-to-I) segment in the next 2-3 years to capture a sizeable portion of the growing market.
- The airline has recently retimed flights and introduced new routes to facilitate convenient connections for international passengers traveling via Air India's Delhi hub.
- Air India has made fresh investments to strengthen its distribution network and make its inventory more widely available globally.
- The airline plans to transform its major operational bases into mega international hubs and has added partnerships with 15 new entities in the last three years.
HinduBusinessLine | 12 Jan, 2025
Tuhin Pandey appointed Revenue Secretary, Arunish Chawla takes over as DIPAM Secretary
- Tuhin Pandey has been appointed as the Revenue Secretary and will continue to be designated as Finance Secretary.
- Arunish Chawla has taken over as the DIPAM Secretary and will also have the additional responsibility of Secretary in the Public Enterprises Department in the Culture Ministry.
- Pandey is credited with successfully completing the sale of Air India and overseeing the listing of LIC. He has a master's degree in economics from Punjab University and an MBA from the UK.
- Chawla, a 1992-batch IAS officer of the Bihar cadre, served as the Secretary in the Department of Pharmaceuticals and has a Masters and Doctorate in Economics from the London School of Economics.
HinduBusinessLine | 9 Jan, 2025
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Air India Subsidiaries
Air India Engineering Services
3.8
• 142 reviews
Alliance Air
3.0
• 36 reviews
Airline Allied Services
4.3
• 8 reviews
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Air India FAQs
When was Air India founded?
Air India was founded in 1932. The company has been operating for 93 years primarily in the Aviation sector.
Where is the Air India headquarters located?
Air India is headquartered in Gurgaon / Gurugram, Haryana. It operates in 9 cities such as New Delhi, Mumbai, Chennai, Bangalore / Bengaluru, Jaipur. To explore all the office locations, visit Air India locations.
How many employees does Air India have in India?
Air India currently has more than 17,000+ employees in India. Aviation & Aerospace department appears to have the highest employee count in Air India based on the number of reviews submitted on AmbitionBox.
Does Air India have good work-life balance?
Air India has a Work-Life Balance Rating of 3.6 out of 5 based on 1,200+ employee reviews on AmbitionBox. 68% employees rated Air India 4 or above, while 32% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Air India work-life balance reviews for more details
Is Air India good for career growth?
Career growth at Air India is rated as moderate, with a promotions and appraisal rating of 3.2. 32% employees rated Air India 3 or below, while 68% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Air India promotions/appraisals reviews for more detailed insights.
What are the cons of working in Air India?
Working at Air India does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, based on 1,200+ employee reviews on AmbitionBox.
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