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Air India Associate Manager Reviews
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Category Ratings
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Salary
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What employees say about Air India?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
75% employees reported
Strict (9.30am - 6.30pm)
40% employees reported
Within city
40% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
6 reviews
Jobseekers also viewed
9 reviews found
Associate Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"I had the opportunity to work on various projects and initiatives, gaining valuable experience and insights that have stayed with me. Working with Air India gave me a sense of pride and prestige, being part of a legacy that connects India to the world.”
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
Dislikes
Wish more opportunities were offered when Mumbai office was shut down. Wish more empathy was shown.
- Job security - Poor
Associate Manager in Gurgaon / Gurugram
Full Time
Customer Experience Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Good work life balance, free air trav
- Job security - Good
- Work-life balance - Good
Dislikes
No scope for growth, doesn't have merit based culture, confusing work distribution, no clear direction, selfish leaders
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Associate Manager in Gurgaon / Gurugram
Full Time
Strategic Management Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
- Work-life balance - Excellent
Dislikes
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Associate Manager in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Work life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
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Associate Manager in New Delhi
Full Time
Strategic Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Good company in terms of transformation experience!
- Salary - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Typically Indian company to work with
- Skill development - Poor
- Promotions - Bad
- Company culture - Poor
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Associate Manager in Mumbai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Discipline and integrity
Dislikes
Company policy anti senior employees.
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Associate Manager in Gurgaon / Gurugram
Full Time
Customer Experience Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The people I work with
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
A turbulent time for the company. Uncertainty on career path
Associate Manager in Kolkata (working remotely)
Full Time
Security Officer Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
I am interested the job
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I am interested the working
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Associate Manager in Gurgaon / Gurugram
Contractual
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Nothing. It's pathetic if you are not a bootlicker.
Dislikes
Work life balance: depends on your department, it's really bad if you are in operations/IOCC. You will have to work not just on the weekends, but even if you are on sick leave. Salary and Benefits: are better now as the company has got privatised. Promotion and appraisal: depends on your boot|icking skills. If you focus only on yourwork, you will eventually feel undervalued and loose morale. Job security: It's a joke there, doesn't matter if you are permanent, contractual or even intern. Skill development and learning: you will be doing repeatetive work and keep doing it. Company provides training sessions and seminars to learn/improve skills but again you will get your enrollment approved on the basis of favouritism. Work Satisfaction: No matter how much you contribute to the company, it will never be enough. You will be loaded with more responsibilities and be a scapegoat for the mistakes of their favourites. Company Culture: The culture is pathetic. Management keeps changing their decisions, not being accountable and always looking for scapegoats for their own mistakes. They will always create a fake sense of urgency in every task and exploit their employees. The new management is not that experienced to handle the Massive operations of Air India, as they have come from small airlines operating domestics. They always need a neck to hold for their incompetency, and they want you to treat them like some God. Only then your work will be noticed, even when you do literally nothing. Hahaha. Just be the favourite, and enjoy. Then only it can be a best place to work....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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Senior Engineer in Kochi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Salary and Perks: If you have the right connections with top management ( family members, relatives, friends etc), you're rewarded with a great salary, impressive designations and hefty hikes even though you lack skills or domain knowledge.
Dislikes
1. HR Issues - Inexperienced Leadership: The Kochin HR manager, an ex-cabin crew member, underscores the lack of professional HR expertise. Do not expect any meaningful response or solutions to your concerns - Disorganized Processes: Approaching HR with concerns only results in them echoing "We're facing the same issues". Expect no resolutions - Gossip & Lack of Confidentiality: 1 to 1 HR meetings soon become the hottest gossip around the office - Salary Discrepancies & Inconsistences: There are significant disparities in pay and roles, with designations arbitrarily assigned. - Unapproachable and Rude" The HR team is not only unhelpful but also downright rude 2. Leadership dynamics: - Mandatory Flattery: Employees are forced to address the Chief Digital and Technology officer as " Doctor Satya", reinforcing a cult-like reverence - Rigid Work From Home Policy- WFH is a luxury rarely granted even during emergencies, leaving employees to practically "beg" for any flexibility 3. Work Culture: -TCS Clone Syndrome: The company seems hell-bent to replicating TCS's work culture. Senior management predominantly hails from TCS, fostering an environment steeped in outdated practices and political manoeuvring. You can see this the most in the Kochi office with real backstabbing actions from the head and sides. 4. Unstructured Product Development: -Ad-Hoc Requirements: Product development is driven by Satya's (I forgot to add Dr) verbal directives with no clear roadmaps or designated product owners. -Deadline Madness: The focus is solely on meeting last-minute deadlines for high-stakes demos, creating a pressure cooker environment - Backstabbing Politics: The upper echelons, a close-knit subset of TCS alumini, thrive on internal politics. Criticize anyone or challenge the recruitment process and you'll find yourself on the receiving end of betrayal/ 5. Team Hierarchy Issues: - Skewed grading: It's not uncommon to see team members outranking their leads, sometimes even with 10+ years of experience and skill set being undervalued compared to freshers or favouritism recruits. - Nepotistic Promotions: Only those with the right connections can secure a position just beneath the head, regardless of merit 6. Recruitment Issues: - Favouritism over merits: Hiring decisions favour personal connections (notably TCS friends) over actual skill sets. It's common for recruits with minimal experience or competency to be paid more than industrial standards while deserving candidates are left aside...Read More
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Engineer in Kochi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Okay Salary. Employee Travel policy. Immediate coworkers. Learning opportunities.
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
5 days in office policy. Poor work culture in many teams. Too much politicking happening between the Gurgaon / Kochi teams. Incompetent upper management when it comes to employee morale. Beyond useless HR. No proper roadmaps for product development, way too many things are driven based on the day to day whim of the CTO.
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Software Engineer in Kochi
Full Time
Software Development Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
1. Cutting-edge technology: Air India D&T is well-equipped with the latest technologies. 2. Employee leisure travel: Employees benefit from leisure travel opportunities. 3. Good family insurance: The company offers solid insurance coverage for families.
- Skill development - Excellent
- Job security - Good
Dislikes
1. HR issues: Disorganized HR processes. Significant salary discrepancies. Inconsistent role and designation structures. HR is described as unapproachable and rude. 2. Leadership dynamics: Employees are instructed to address the Chief Digital and Technology Officer (Dr. Satya) as "Doctor Satya." Work from home is rarely granted, even for emergencies, requiring employees to "beg." 3. Workplace culture: Many senior members are from TCS, and there is a push to implement TCS's working culture despite being an airline product company. 4. Unstructured product development: Development is often driven by Dr. Satya’s verbal requirements, without clear product roadmaps. No designated product owners for specific departments. Focus on meeting deadlines for Dr. Satya's demos. 5. Team hierarchy issues: Team structure is skewed, with team members sometimes holding a higher grade than team leads. This creates parity issues. 6. Leadership-driven decisions: Suggestions are sometimes disregarded in favor of Dr. Satya's preferred approach. Last-minute changes due to reviews by Dr. Satya increase pressure on the team. 7. Lack of professional IT processes: There is a perceived lack of professionalism and structured IT processes. 8. HR expertise concerns: The Kochi HR manager's background as an ex-cabin crew member is noted, suggesting a lack of HR expertise. 9. Recruitment issues: Recruitment appears to favor connections (e.g., TCS friends) over relevant skill sets....Read More
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Engineer in Gurgaon / Gurugram
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Excellent
Software Engineer in Kochi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Bad
Software Engineer in Kochi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
- Skill development - Good
- Company culture - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in New Delhi
Full Time
Digital Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Poor
Senior Associate in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Mumbai
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Medical Facilities for Employee and Family
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Transfers / Relocation
Other Air India Reviews
Cargo Executive in Kochi
Full Time
Import & Export Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Opportunity to Work with a Reputable Airline "I appreciate the opportunity to work with Air India, a renowned airline with a rich history. Being part of AviaXpert, which manages Air India's cargo operations, allows me to contribute to the airline's success."
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
. Limited Resources "One area for improvement is the limited resources available for certain tasks. However, I've learned 2. High Stress Levels "Cargo operations can be high-pressure, especially during peak periods. While I'm able to manage Bureaucratic Processes "As with any large organization, there can be bureaucratic processes that slow down decision-making. However, I've learned to navigate these processes and focus on finding solutions."...Read More
Data Engineer in Kochi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
1.Life insurance 2.Travel benefits (Seats are subject to availability, and priority is determined by grade , which has been incorrectly assigned for most of the employees) 3.Internet , mobile reimbursements 4. There is a defined structure for IT related matters such as deployments .
Dislikes
1. CDTO Dr. Sathya ( self proclaimed) reminds me of Admiral Aladeen from the movie Dictator. He researches to destroy Airindia 2.He behaves as if our loyalty is to him personally , not the organisation , constantly saying work for me, do something for me. 3.Kochi D&T head , Deva Kurian - If there were a ranking for incompetence , he'd be firmly at the top. After over 20 years at TCS, he was conveniently transferred here, most likely he couldn’t secure another role. 4. Deva’s problem solving skills are legendary: He once seriously suggested opening elevator doors with our hands if we got stuck. 5.A revolving door of ex-TCS employees continues to flood the organisation, reinforcing same outdated service company mindset that bas no place in a modern airline. 6.Delhi and Kochi teams are constantly at odds with unnecessary back-and-forth politics stalling progress. 7. No real HR presence -Some people claims to be HR but they function more like enforcers for leadership rather than employee advocates. 8.There is glaring issue of grade disparities . The pay and titles are all over the place , with no transparency or fairness. Merit doesn’t matter- connections and politics do....Read More
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Trainer in New Delhi (working remotely)
Full Time
Flight & Airport Operations Department
Overall Rating
Category Ratings
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Skill development
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Promotions
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Company culture
Work-life balance
Likes
Its under the TATA brand
Dislikes
Management is biased when it come to work culture and Ethics & policies only to safe guard company interests If you do not abide to the boss's thought process / favoritism then for sure its a inimical for you to exist Palgarism is upskilled here
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Manager in Gurgaon / Gurugram
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Depending on the role you're in, however, it's still sorted from a work life balance pov.
- Work-life balance - Good
Dislikes
Favoritism is very high & if you don't belong to inner circle you will never be promoted
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Staff Engineer in Kochi
Full Time
Software Development Department
Overall Rating
Category Ratings
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Skill development
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Likes
Latest Technologies New office Free travel for immediate relatives and self Job security Good people to work with Good leaders
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Work was very tough until recently, Lots of late nights and weekends, but things have stabilised
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, International Travel.
Associate Manager Finance in Kolkata
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
They are completely digitally focussed, implementing best & world class softwares application across all functions to cater to all queries of stakeholders in real time with latest data.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
They have faith on new generation who are highly qualified & tech pro with little experience BUT don't respect senior staff with vast experience who are average qualified. They have got transferred our working knowledge to new staff & showed us exit door in the name of vol. Retirement.
Senior Manager in Gurgaon / Gurugram
Full Time
Commercial Department
Overall Rating
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Skill development
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Likes
Travel Perks with free travel subject to seat availability. Work-life balance (but at the cost of poor Career development). Brand Name
- Work-life balance - Good
Dislikes
HR support and initiative is equivalent to zero. Career de-growth is guaranteed. Company Culture is toxic at best with politics all around. Male dominated teams and derogatory culture for females even at day to day level. Tata Code of Conduct is for namesake. Does not apply to Air India at all. Inexperienced leadership with no background of handling large teams, doing poor job and playing with people’s career....Read More
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Cabin Crew Executive in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Salary is paid on time. 2. If you know someone in the top level, then you will be recruited without interview or promoted without much issue. 3. If you are from spicejet or ex-Jet Airways you will get job easily.
Dislikes
1.One of the worst work cultures. 2.Demotivating work environment. 3. Only friends of seniors are recruited or promoted. 4. TATA CODE OF CONDUCT is name sake. Big words to say, doesn't work in the organisation.
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Assistant Manager in Gurgaon / Gurugram
Full Time
Treasury Department
Overall Rating
Category Ratings
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Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Work life balance will be good working with AI but that also totally depend on the department and the supervisor ur reporting.
- Job security - Good
- Work-life balance - Good
Dislikes
No growth..low appraisal comparatively other industries in market.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Cabin Crew in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
The only thing I like about the company is that it is one of the renowned company in india.
Dislikes
I hate the fact they don't treat the employees good, they can make you resign forcefully, they will treat you as if you are only dedicated to them, no work life balance, no sick leaves, no good flight.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
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AmbitionBox has 9 Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 75% of employees reported the ...working days at Air India as Monday to Friday. 80% employees reported the work timings at Air India as Strict timing. Read more- Home >
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