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Filter reviews by Air India Customer Service Executive Reviews
Overall Rating
based on 46
reviews
What employees say about Air India?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
70% employees reported
Flexible timing
63% employees reported
No travel
64% employees reported
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Gender based rating
Rated by Women
22 reviews
Rated by Men
23 reviews
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in Air India Customer Service Executive Reviews
46 reviews found
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Q1. What is baggage allowance, ssr, whcr, round trip ?
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Hi Everyone,
I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have:
Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable)
Happiest Minds – 22.5 LPA (Fixed)
Experience: 8 Years
Which one to choose
Capgemini
0%
Happiest mind
0%
9 participants
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People also ask about Air India's Customer Service Executives
Is Air India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 46 employee reviews, it's clear that most customer service executives have a positive experience working at Air India.
Skill development holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1.
Does Air India pay their Customer Service Executives well?
According to AmbitionBox reviews, Air India customer service executives rate their salary and benefits at 3.5 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Air India for customer service executives,
click here
.
How is the work culture at Air India for Customer Service Executives?
Work culture at Air India for customer service executives is rated 3.6 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Air India for customer service executives,
click here
.
How is the job security at Air India for Customer Service Executives?
Based on 46 reviews on AmbitionBox, Air India's customer service executives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India.
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Air India Customer Service Executive Reviews by Locations
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10%
more
than the average Customer Service Executive Salary in India
View more details
Free meal
2 total
responses
Office cab/shuttle
1 total
response
Health insurance
1 total
response
Job/Soft skill training
3 total
responses
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