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British Airways

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3.1

based on 196 Reviews

Video summary

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British Airways Reviews

Updated 5 Mar, 2025

Overall Rating

3.1/5

based on 196 reviews

21% below industry's average

know more

Rating distribution

68 (34.7%)

39 (19.9%)

26 (13.3%)

18 (9.2%)

45 (23.0%)

Category Ratings

3.2

Job security

3.2

Skill development

3.1

Salary

2.9

Company culture

2.9

Work-life balance

2.9

Promotions

2.9

Work satisfaction

What employees say about British Airways?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

90% employees reported

Rotational Shift

78% employees reported

Flexible timing

62% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

68 reviews

3.2

Rated by Men

116 reviews

British Airways is rated 3.1 out of 5 stars on AmbitionBox, based on 196 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction w ... Read more

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an orde... read more

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People also ask about British Airways

Is British Airways a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 196 employee reviews, it's clear that most employees have an average experience working at British Airways. Job security holds the highest rating at 3.2, while company culture is rated the lowest amongst all factors at 2.9. Read reviews about job security and company culture on AmbitionBox.

How does British Airways’s employee rating compare to the industry average?

British Airways's employee rating of 3.1 out of 5 is below the industry average of 3.9 out of 5 for companies within the Aviation sector. This rating suggests that British Airways faces some challenges in employee satisfaction compared to its industry peers. It indicates that while British Airways performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.

Does British Airways pay their employees well?

According to AmbitionBox reviews, British Airways employees rate their salary and benefits at 3.1 out of 5, based on 196 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about British Airways salaries here and to read reviews specifically about salary and benefits at British Airways, click here .

How is the work culture at British Airways?

Work culture at British Airways is rated 2.9 out of 5 by 196 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at British Airways, click here .

How is the job security at British Airways?

Based on 196 reviews on AmbitionBox, British Airways employees rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at British Airways. To read reviews about job security at British Airways, click here .

Is work from home available at British Airways?

According to AmbitionBox, 3% of British Airways employees work from home permanently, 90% work from the office, and 7% follow a hybrid model, based on 34 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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British Airways Reviews by Locations

British Airways Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 196 British Airways reviews submitted by British Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if British Airways is the right company for you. 78% of emp...Read more

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British Airways Salaries in India

Service Advisor 321 salaries	Unlock ₹2.8 L/yr - ₹6.5 L/yr
Customer Service Executive 30 salaries	Unlock ₹2.4 L/yr - ₹6.6 L/yr
Senior Service Advisor 23 salaries	Unlock ₹3 L/yr - ₹6.5 L/yr
Team Manager 22 salaries	Unlock ₹7 L/yr - ₹12 L/yr
Shift Supervisor 20 salaries	Unlock ₹5 L/yr - ₹8.9 L/yr