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British Airways Customer Service Executive Interview Questions and Answers
Updated
2 Nov 2022
1 interview found
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Anonymous
I applied via Recruitment Consulltant and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. What was your last salary Add Answer
- Q2. Where do you stay in Delhi ncr? Add Answer
3
Technical Round (2 Questions)
- Q1. What do you know about Call Ba? Add Answer
- Q2. What is good customer service View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Oct 2024.
1 Interview Round
1
One-on-one Round (3 Questions)
- Q1. Why do you want to join indigo Airlines? View Answers (1)
- Q2. What is your five year’s Plan? Add Answer
- Q3. Why indigo ? Why not other airlines? View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I was interviewed in Feb 2024.
2 Interview Rounds
1
Aptitude Test Round
Great need to work on the way to understand the situation of the pattern
2
One-on-one Round (4 Questions)
- Q1. Just normal question about
Tell me about your self Add Answer
- Q2. Tell me about yourself Add Answer
- Q3. Most common query asked by the passager Add Answer
- Q4. Thoughts on india market View Answers (1)
Piyush Kumar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why you want this job View Answers (1)
Interview experience
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Monster and was interviewed before Apr 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE Add Answer
2
One-on-one Round (1 Question)
- Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - BE CONFIDENT
I applied via Walk-in and was interviewed in Jul 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
3
One-on-one Round (1 Question)
- Q1. Why u want to join contact centre? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Great company to work with best airline in the world.
Customer Service Executive Interview Questions
InterGlobe Aviation
pushplata Khande
posted on 11 Jul 2024
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Group Discussion Round
Smart phones vs keypad phone
2
Aptitude Test Round
About work Experience
3
HR Round (1 Question)
- Q1. Salary discussion Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
What is customer service
3
One-on-one Round (4 Questions)
- Q1. What is aviation View Answers (1)
- Q2. How will handle an angry passenger View Answers (1)
- Q3. What is aviation security View Answers (1)
- Q4. What is your salary expectation Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Newspaper Ad and was interviewed in Apr 2023.
2 Interview Rounds
1
Group Discussion Round
In GD they will give you a random topic and gives one minute to discuss about it and you get 30sec to speak about . They see your boldness while speaking and your fluent in English language.
2
Personal Interview Round (8 Questions)
- Q1. Self introduction View Answers (5)
- Q2. Random questions related to aviation 1 View Answers (1)
- Q3. Random questions about the position you applied View Answers (1)
- Q4. Question about grooming View Answers (1)
- Q5. Question about dressing Add Answer
- Q6. Question about the behaviour Add Answer
- Q7. Question about your attitude Add Answer
- Q8. How much you will rate yourself from 1 to 10 View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't have any fear . Be calm and collective. Be positive. Be bold and brave while attending the interview. Attending the interview as a training not as a battlefield
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Apr 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
British Airways Interview FAQs
How many rounds are there in British Airways Customer Service Executive interview?
British Airways interview process usually has 3 rounds. The most common rounds in the British Airways interview process are Resume Shortlist, HR and Technical.
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Customer Service Executive Interview Questions from Similar Companies
36%
more
than the average Customer Service Executive Salary in India
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British Airways Customer Service Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Service Advisor
309
salaries
|  ₹2.5 L/yr - ₹7.5 L/yr |
|
Customer Service Executive
31
salaries
| ₹2.3 L/yr - ₹6.6 L/yr |
|
Senior Service Advisor
26
salaries
| ₹4 L/yr - ₹8.8 L/yr |
|
Team Manager
22
salaries
| ₹6.9 L/yr - ₹12 L/yr |
|
Shift Supervisor
19
salaries
| ₹5 L/yr - ₹8 L/yr |
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