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British Airways

3.1
based on 196 Reviews
Video summary

Working at British Airways

Company Summary

British Airways operates as the largest airline in the UK, focusing on providing a comprehensive travel experience to numerous global destinations.

Overall Rating

3.1/5
based on 196 reviews
highly rated categories
21% below
industry average
highly rated categories
Critically rated for

Work satisfaction, Promotions, Work-life balance

Work Policy
Work from office
Work from office
90% employees reported
Rotational Shift
Rotational Shift
78% employees reported
Flexible timing
Flexible timing
62% employees reported
No travel
No travel
69% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
22 employees reported
Health insurance
Health insurance
16 employees reported
Job/Soft skill training
Job/Soft skill training
15 employees reported
Cafeteria
Cafeteria
12 employees reported
View all benefits

About British Airways

Founded in1919 (106 yrs old)
India Employee Count201-500
Global Employee Count10k-50k
HeadquartersHarmondsworth, Greater London, England
Office Locations
Coimbatore
|
Kolkata
|
Hyderabad / Secunderabad
|
+2
Websitebritishairways.com
Primary Industry
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View in video summary
British Airways is the UK's largest international scheduled airline, flying to nearly 600 destinations around the world. Whether customers are in the air or on the ground, we take pride in providing a full service experience. At the start of every month, we'll be asking you to share your travel destination tips. We'll feature the best ones in our Business Life Magazine which is read by millions of others on board our flights every month.
Vision: To Fly. To Serve
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British Airways Ratings

based on 196 reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
5
68
4
39
3
26
2
18
1
45

Category Ratings

3.2

Job security

3.2

Skill development

3.1

Salary

2.9

Company culture

2.9

Work-life balance

2.9

Promotions

2.9

Work satisfaction

British Airways is rated 3.1 out of 5 stars on AmbitionBox, based on 196 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at British Airways
based on 184 reviews
3.1
Rated by 68 Women
Rated 3.2 for Salary and 3.0 for Job security
3.2
Rated by 116 Men
Rated 3.3 for Job security and 3.3 for Skill development

Work Policy at British Airways

based on 34 reviews in last 6 months
Work from office
90%
Hybrid
7%
Permanent work from home
3%

British Airways Reviews

Top mentions in British Airways Reviews

+ 5 more

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Overall Rating
3.1/5
based on 196 reviews
3.6/5
based on 1.1k reviews
3.7/5
based on 1.3k reviews
3.6/5
based on 2.7k reviews
Highly Rated for
No highly rated category
No highly rated category
No highly rated category
No highly rated category
Critically Rated for
Work-life balance
Company culture
Promotions
Salary
Promotions
Job security
Promotions
Salary
Promotions
Work-life balance
Primary Work Policy
Work from office
90% employees reported
Work from office
86% employees reported
Work from office
90% employees reported
Work from office
90% employees reported
Rating by Women Employees
3.1
Average
rated by 68 women
3.6
Good
rated by 291 women
3.6
Good
rated by 344 women
3.6
Good
rated by 796 women
Rating by Men Employees
3.2
Average
rated by 116 men
3.5
Good
rated by 692 men
3.8
Good
rated by 820 men
3.5
Good
rated by 1.6k men
Job security
3.2
Average
3.3
Average
3.7
Good
3.6
Good
View more

British Airways Salaries

British Airways salaries have received with an average score of 3.1 out of 5 by 196 employees.

Service Advisor

(321 salaries)
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₹2.8 L/yr - ₹6.5 L/yr

Customer Service Executive

(30 salaries)
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₹2.4 L/yr - ₹6.6 L/yr

Senior Service Advisor

(23 salaries)
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₹3 L/yr - ₹6.5 L/yr

Team Manager

(22 salaries)
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₹7 L/yr - ₹12 L/yr

Shift Supervisor

(20 salaries)
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₹5 L/yr - ₹8.9 L/yr

Customer Service Advisor

(17 salaries)
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₹3.1 L/yr - ₹6.5 L/yr

Customer Service Clerk

(11 salaries)
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₹2 L/yr - ₹4 L/yr

Travel Advisor

(10 salaries)
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₹3.5 L/yr - ₹6.6 L/yr

Customer Service Associate

(9 salaries)
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₹3.5 L/yr - ₹6.4 L/yr

Travel Consultant

(8 salaries)
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₹3.3 L/yr - ₹6 L/yr

British Airways News

View all

“I Thought It Was Over” – Bath Entrepreneur’s Struggle Before Multi-Million Sale

TechSpark | 27 Feb, 2025
“I Thought It Was Over” – Bath Entrepreneur’s Struggle Before Multi-Million Sale

Passengers from London to Toronto went on a 6-hour flight to nowhere as dozens of planes diverted after the Delta crash

Insider | 18 Feb, 2025
Passengers from London to Toronto went on a 6-hour flight to nowhere as dozens of planes diverted after the Delta crash

WildSight Launches a Way for Companies to Kickstart Their Nature Strategy

Gritdaily | 15 Feb, 2025
WildSight Launches a Way for Companies to Kickstart Their Nature Strategy

British Airways sues airport handlers for $1.2 million after almost 20 pounds of gold jewelry was stolen

Insider | 20 Jan, 2025
British Airways sues airport handlers for $1.2 million after almost 20 pounds of gold jewelry was stolen

Speedier drug trials and better films: how AI is transforming businesses

Guardian | 17 Jan, 2025
Speedier drug trials and better films: how AI is transforming businesses

Airport Parking And Hotels compares best tech-friendly airlines for “Wi-Fi In The Sky” in 2025

Alertify | 8 Jan, 2025
Airport Parking And Hotels compares best tech-friendly airlines for “Wi-Fi In The Sky” in 2025

British Airways' new loyalty program will make it harder for leisure travelers to earn status, and people aren't happy

Insider | 2 Jan, 2025
British Airways' new loyalty program will make it harder for leisure travelers to earn status, and people aren't happy

SpaceX Starlink in talks with British Airways’ Owner

Teslarati | 26 Dec, 2024
SpaceX Starlink in talks with British Airways’ Owner

Luggage chaos at Europe's busiest airport grew so bad that some airline crews were reportedly told not to check bags

Insider | 11 Dec, 2024
Luggage chaos at Europe's busiest airport grew so bad that some airline crews were reportedly told not to check bags

British Airways unveils its brand-new First class

Alertify | 2 Dec, 2024
British Airways unveils its brand-new First class
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British Airways FAQs

When was British Airways founded?
British Airways was founded in 1919. The company has been operating for 106 years primarily in the Aviation sector.
Where is the British Airways headquarters located?
British Airways is headquartered in Harmondsworth, Greater London. It operates in 3 cities such as Gurgaon / Gurugram, Hyderabad / Secunderabad, Chennai. To explore all the office locations, visit British Airways locations.
How many employees does British Airways have in India?
British Airways currently has more than 300+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in British Airways based on the number of reviews submitted on AmbitionBox.
Does British Airways have good work-life balance?
British Airways has a work-life balance rating of 2.9 out of 5 based on 100+ employee reviews on AmbitionBox. 45% employees rated British Airways 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read British Airways work-life balance reviews for more details
Is British Airways good for career growth?
Career growth at British Airways is rated as poor, with a promotions and appraisal rating of 2.9. 45% employees rated British Airways 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading British Airways promotions/appraisals reviews for more detailed insights.
What are the cons of working in British Airways?
Working at British Airways does have some drawbacks that potential employees should consider. The company is poorly rated for work satisfaction, work life balance and promotions / appraisal, based on 100+ employee reviews on AmbitionBox.
British Airways Overview
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