British Airways Ticketing Executive Interview Questions and Answers

Q1. Why do you think we should hire you.
Ans. 
I have the necessary skills, experience, and passion for the job.
• I have a strong background in ticketing and event management.

• I am highly organized and detail-oriented, ensuring accurate and efficient ticketing processes.

• I have excellent communication and customer service skills, providing a positive experience for customers.

• I am proficient in using ticketing software and technology.

• I am a team player and can collabora...read more
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Q2. Introduce yourself . Your qualifications.
Ans. 
I am a highly qualified Ticketing Executive with a strong background in customer service and event management.
• Bachelor's degree in Hospitality Management

• 5 years of experience in ticketing and event coordination

• Proficient in using ticketing software and CRM systems

• Excellent communication and problem-solving skills

• Proven track record of delivering exceptional customer service

• Ability to work under pressure and meet tight
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Q3. What do think of teamwork .?
Ans. 
Teamwork is essential for achieving success and fostering a positive work environment.
• Teamwork promotes collaboration and synergy among team members.

• It allows for the sharing of ideas, skills, and resources.

• Teamwork enhances problem-solving abilities as different perspectives are considered.

• It improves communication and builds trust among team members.

• Teamwork increases productivity and efficiency by dividing tasks and...read more
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Q4. What is your strength?
Ans. 
My strength is my attention to detail and ability to multitask effectively.
• Attention to detail: I have a keen eye for spotting errors and inconsistencies, ensuring accurate ticketing processes.

• Multitasking: I can handle multiple tasks simultaneously, prioritizing and organizing my work efficiently.

• Example: In my previous role, I successfully managed ticket sales for multiple events simultaneously, ensuring smooth opera...read more
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Q5. What is your weakness?
Ans. 
One of my weaknesses is that I can be overly detail-oriented, which sometimes leads to spending too much time on minor tasks.
• I tend to get caught up in the small details and lose sight of the bigger picture.

• I have a tendency to double-check my work multiple times to ensure accuracy.

• I sometimes struggle with prioritizing tasks and may spend too much time on less important ones.

• I am actively working on improving my time
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Q6. Question on work under pressure
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Q7. What knowledge do you have about the company??
Ans. 
The company is a leading ticketing platform that provides online ticketing solutions for various events and venues.
• The company offers a user-friendly online platform for customers to purchase tickets for concerts, sports events, theater shows, and more.

• They provide secure payment options and ensure a seamless ticketing experience for customers.

• The company also offers event organizers a comprehensive ticketing managemen...read more
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Q8. Do you want to do repetitive work?
Ans. 
No, I prefer a mix of tasks and challenges.
• I enjoy variety in my work and find repetitive tasks less engaging.

• I thrive in environments where I can learn and grow, which is often hindered by repetitive work.

• I believe in finding efficient ways to automate repetitive tasks to free up time for more meaningful work.

• Repetitive work can lead to boredom and decreased motivation, whereas diverse tasks keep me energized and moti...read more
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Q9. What are your skills .??
Ans. 
I have excellent communication and organizational skills, as well as a strong attention to detail.
• Strong communication skills

• Organizational skills

• Attention to detail
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Q10. Any queries related to the company and your work ?
Ans. 
Yes, I have a few queries related to the company and my work.
• Can you tell me more about the company culture and values?

• What are the key responsibilities of a Ticketing Executive in this company?

• Are there any growth opportunities or career development programs available?

• How does the ticketing system work here? Do we use any specific software or tools?

• What is the typical ticket volume and how do you handle peak periods?

• I...read more
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Q11. What are your salary expectations?
Ans. 
I expect a salary that is competitive and commensurate with my skills and experience.
• Research the average salary range for Ticketing Executives in your industry and location.

• Consider your qualifications, experience, and the value you can bring to the company.

• Be prepared to negotiate and discuss benefits and perks in addition to salary.

• Avoid giving a specific number unless pressed, focus on the value you can provide.
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Q12. Any doubt related to the task given to you?
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Q1. Do you have any experience from aviation?
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Q2. Are you comfortable for rotational shifts?
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Q1. Communication skills
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Q2. Relocation , 24*7 rotational work shifts
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Introduction or previous work experience

About social media and negative impacts and positive impact of social media platforms

Q1. Introduction about your self
Ans. 
Experienced Senior Executive with a proven track record in leading teams and driving business growth.
• Over 10 years of experience in senior leadership roles

• Strong strategic planning and decision-making skills

• Proven ability to drive revenue growth and increase profitability

• Excellent communication and interpersonal skills

• Led a team that successfully launched a new product line, resulting in a 20% increase in sales
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Q2. Why you want to join the organisation
Ans. 
I am drawn to the organization's innovative approach to solving complex problems and its commitment to making a positive impact on society.
• I admire the organization's track record of success and its reputation for excellence in the industry.

• I am excited about the opportunity to work with a talented team of professionals who share my passion for driving change and achieving results.

• I believe that my skills and experienc...read more
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About you present after 5 years how you see your self

Q1. Tell me something about you native place
Ans. 
My native place is a small coastal town known for its beautiful beaches and delicious seafood.
• Located in the southern part of the country

• Famous for its annual beach festival

• Rich in cultural heritage and traditional art forms

• Popular tourist destination for water sports and relaxation
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Q2. Tell me something about Avation
Ans. 
Aviation refers to the operation of aircraft, including airplanes and helicopters, for transportation, recreation, and other purposes.
• Aviation industry includes commercial airlines, private aviation, military aviation, and aerospace manufacturing.

• Key players in the aviation industry include Boeing, Airbus, and Lockheed Martin.

• Aviation regulations are governed by organizations like the Federal Aviation Administration (F...read more
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Q1. Basic details about qualification ,etc
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Q1. Basic excel based questions
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Q1. About contract management
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Q2. Different types of contract?
Ans. 
Different types of contracts include written, oral, implied, unilateral, bilateral, and voidable contracts.
• Written contract: Formal agreement documented in writing.

• Oral contract: Agreement made verbally.

• Implied contract: Agreement inferred from actions or circumstances.

• Unilateral contract: One party makes a promise in exchange for an act.

• Bilateral contract: Both parties exchange promises.

• Voidable contract: One party ha
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