20+ British Airways Service Advisor Interview Questions & Answers | Complete Prep Guide 2025

British Airways Service Advisor Interview Experiences

9 interviews found

Service Advisor Interview Questions & Answers

Anonymous

posted on 12 Mar 2025

Interview experience

Good

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I appeared for an interview before Mar 2024.

Round 1 - One-on-one

(2 Questions)

Q1. What are your reasons for wanting this position?

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Q2. What were your reasons for leaving your previous position?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and direct. Familiarize yourself thoroughly with your resume, and clearly convey what you can offer.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Service Advisor Interview Questions & Answers

Anonymous

posted on 13 Jul 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

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Round 2 - HR

(3 Questions)

Q1. Introduction. Previous job roles

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Q2. About CallBA and British Airways

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Q3. Hobbies related questions.

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Round 3 - Assignment

General English Aptitude for testing basic English comm skills.

Service Advisor Interview Questions & Answers

Anonymous

posted on 14 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.

Interview Preparation Tips

Topics to prepare for British Airways Service Advisor interview:

Hobbies
Aviation current affairs
About company

Interview preparation tips for other job seekers - Prepare for as much as likely asked questions that you can so that when they're asked you'd be prepared and would look more confident answering them.

Service Advisor Interview Questions & Answers

Anonymous

posted on 25 Apr 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Service Advisor Interview Questions & Answers

Anonymous

posted on 19 Dec 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR and ops team ask whether you’re flexible to work or not.

In Call BA there are no leaves for trainees from training to nesting you don’t have leaves as their roaster doesn’t allow this for nesting agents which isn’t good.

There are training module as per your verticals or the team you’ll be joining.

Service Advisor Interview Questions & Answers

Anonymous

posted on 27 Feb 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I appeared for an interview before Feb 2024.

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective communication, confidence, and honesty.

Service Advisor Interview Questions & Answers

Mandeep Singh

posted on 15 Aug 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very comfortable in your own skin and make eye contact, smile as if you are really enjoying the conversation that being made. stress on your qualities and study the job description and make yourself aware of organization. show them you have a serious intent and it matters to you.

Best of all advises. Don't be rattled by those interviewers and trust your own skills set. be earnest

Service Advisor Interview Questions & Answers

Anonymous

posted on 30 Jan 2022

I applied via Recruitment Consulltant and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prompt in your answers.

Service Advisor Interview Questions & Answers

Anonymous

posted on 30 May 2020

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Basically, there were 3 rounds of the Interview Process - Group Discussion, Written (20 basic questions) & HR/Managerial. Very basic questions would be asked which would be easy to crack.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stick to the basics and you will get through. Be confident in highlighting good qualities about you. But yes, they will check your com skills (Very Important).

Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Service Advisor Interview Questions & Answers

Jet Airways

Anonymous

posted on 21 Dec 2022

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication and confidence is all you need. Believe in yourselves and trust the process.They check you problem solving skills and experience.

British Airways Interview FAQs

How many rounds are there in British Airways Service Advisor interview?

British Airways interview process usually has 2-3 rounds. The most common rounds in the British Airways interview process are HR, Resume Shortlist and Aptitude Test.

What are the top questions asked in British Airways Service Advisor interview?

Some of the top questions asked at the British Airways Service Advisor interview -

Do you have experience in managing customer support ticke...read more
How to handle irate custom...read more
Told them I liked reading and gave them summary of my last read book. They migh...read more

How long is the British Airways Service Advisor interview process?

The duration of British Airways Service Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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British Airways Interviews By Designations

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British Airways Service Advisor Interview Process

based on 10 interviews

2 Interview rounds

Resume Shortlist Round
HR Round

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British Airways Service Advisor Salary

based on 357 salaries

₹2.8 L/yr - ₹6.5 L/yr

60% more than the average Service Advisor Salary in India

View more details

British Airways Salaries in India

Service Advisor 356 salaries	₹2.8 L/yr - ₹6.5 L/yr
Customer Service Executive 30 salaries	₹2.3 L/yr - ₹6.6 L/yr
Senior Service Advisor 23 salaries	₹3 L/yr - ₹6.5 L/yr
Team Manager 22 salaries	₹6.9 L/yr - ₹12 L/yr
Shift Supervisor 20 salaries	₹5 L/yr - ₹8.9 L/yr