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British Airways
3.2
based on 179 Reviews
Company Overview
Company Locations
Working at British Airways
Company Summary
Overall Rating
3.2/5
based on 179 reviews
3% below
industry average
Critically rated for
Promotions/Appraisal, Work Satisfaction, Work-Life Balance
Work Policy
Work from office
96% employees reported
Rotational Shift
77% employees reported
Flexible timing
62% employees reported
No travel
70% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
22 employees reported
Health insurance
16 employees reported
Job/Soft skill training
15 employees reported
Cafeteria
12 employees reported
View all benefits
About British Airways
Founded in1919 (105 yrs old)
India Employee Count201-500
Global Employee Count10k-50k
HeadquartersHarmondsworth, Greater London, England
Office Locations
Coimbatore
|
Kolkata
|
Hyderabad / Secunderabad
|
+2
Websitebritishairways.com
Primary Industry
Other Industries
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British Airways is the UK's largest international scheduled airline, flying to nearly 600 destinations around the world. Whether customers are in the air or on the ground, we take pride in providing a full service experience.
At the start of every month, we'll be asking you to share your travel destination tips. We'll feature the best ones in our Business Life Magazine which is read by millions of others on board our flights every month.
Vision: To Fly. To Serve
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British Airways Ratings
based on 179 reviews
Overall Rating
3.2/5
How AmbitionBox ratings work?
5
62
4
38
3
23
2
15
1
41
Category Ratings
3.4
Skill Development
3.3
Job Security
3.1
Salary & Benefits
3.1
Company Culture
3.0
Work-Life Balance
3.0
Work Satisfaction
2.9
Promotions/Appraisal
British Airways is rated 3.2 out of 5 stars on AmbitionBox, based on 179 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at British Airways
based on 167 reviews
3.1
Rated by 62 Women
Rated 3.3 for Job Security and 3.2 for Salary & Benefits
3.2
Rated by 105 Men
Rated 3.5 for Skill Development and 3.4 for Job Security
Work Policy at British Airways
based on 22 reviews in last 6 months
Work from office
96%
Permanent work from home
4%
British Airways Reviews
Top mentions in British Airways Reviews
+ 5 more
Compare British Airways with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.2/5 based on 179 reviews | 3.6/5 based on 1.1k reviews | 3.8/5 based on 874 reviews | 3.6/5 based on 2.5k reviews |
Highly Rated for | No highly rated category | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotion/Appraisals Work Satisfaction Work-Life balance | Promotion/Appraisals Salary & Benefits Job Security | Promotion/Appraisals | Promotion/Appraisals Salary & Benefits Work-Life balance |
Primary Work Policy | Work from office 96% employees reported | Work from office 89% employees reported | Work from office 86% employees reported | Work from office 89% employees reported |
Rating by Women Employees | 3.1 Average rated by 62 women | 3.6 Good rated by 281 women | 3.6 Good rated by 218 women | 3.7 Good rated by 751 women |
Rating by Men Employees | 3.2 Average rated by 105 men | 3.5 Good rated by 676 men | 3.9 Good rated by 557 men | 3.6 Good rated by 1.5k men |
Job Security | 3.3 Average | 3.3 Average | 3.7 Good | 3.6 Good |
View more
British Airways Salaries
3.1
rated by 179 employees for salariesService Advisor
(316 salaries)
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₹2.8 L/yr - ₹6.5 L/yr
Customer Service Executive
(31 salaries)
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₹2.4 L/yr - ₹6.6 L/yr
Senior Service Advisor
(26 salaries)
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₹4 L/yr - ₹8.8 L/yr
Team Manager
(22 salaries)
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₹7 L/yr - ₹12 L/yr
Shift Supervisor
(19 salaries)
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₹5 L/yr - ₹8 L/yr
Customer Service Advisor
(12 salaries)
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₹3.1 L/yr - ₹5.9 L/yr
Customer Service Clerk
(12 salaries)
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₹2 L/yr - ₹4 L/yr
Customer Service Associate
(9 salaries)
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₹3.5 L/yr - ₹6.4 L/yr
Travel Advisor
(9 salaries)
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₹3.5 L/yr - ₹6.6 L/yr
Travel Consultant
(8 salaries)
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₹3.3 L/yr - ₹6 L/yr
British Airways Interview Questions
Interview questions by designation
Top interview questions and answers
Get interview-ready with top interview questions
Interview Process at British Airways
based on 8 interviews in last 1 year
Interview Experience
4.0
Good
Difficulty level
Easy
14%
Moderate
43%
Hard
43%
People are getting interviews through
based on 18 British Airways interviews
Referral
17%
Company Website
17%
Job Portal
17%
Recruitment Consultant
6%
*43% candidates got the interview through other sources
High confidence
British Airways News
View all
Luggage chaos at Europe's busiest airport grew so bad that some airline crews were reportedly told not to check bags
- Baggage chaos at London Heathrow Airport, Europe's busiest airport, due to a fault in the baggage system.
- Some airline crews were advised not to check bags to avoid further disruption.
- British Airways faced baggage disruption and was unable to load a number of bags onto flights.
- As of Wednesday morning, British Airways passengers were no longer facing baggage issues.
Insider | 11 Dec, 2024
British Airways unveils its brand-new First class
- British Airways has unveiled its brand-new First Seat, combining elegant design with expert British craftsmanship reflective of modern British luxury travel.
- The new cabin forms part of the airline’s A380 retrofit plans, expected to take to the skies in mid-2026.
- The seat features an ultra-wide design, adjustable mood lighting, a 32-inch 4K TV screen, and a flexible ottoman and table.
- British Airways is investing in its overall customer experience with its $9 billion transformation focus.
Alertify | 2 Dec, 2024
British Airways' new first-class is a major upgrade and shows airlines' luxury arms race is heating up
- British Airways launched an upgraded first-class suite on its Airbus A380s.
- Other airlines like Lufthansa and Qantas are also introducing new and luxurious offerings in their premium classes.
- Premium cabins have become more profitable for airlines since the pandemic, leading to a focus on enhancing and promoting these offerings.
- The new first-class suite features larger seats, bigger TVs, red leather accents, and modern design elements.
Insider | 30 Nov, 2024
British Airways set to reveal new A380 First Class product
- British Airways unveils new A380 First Class seat design.
- The suite combines timeless craftsmanship with modern design.
- The cabin will be limited to 8 seats, a reduction from the previous 14 seats.
- The seat offers a 36.5-inch width, converts into a fully flat bed, and incorporates various innovative features.
TheDesignAir | 26 Nov, 2024
Martha Olivia’s Illustrations About India For Highlife Magazine
- Martha Olivia, a renowned illustrator, collaborated with British Airways to illustrate six key sights of India for High Life magazine.
- Olivia's illustrations capture the essence of India's diverse culture through vibrant colors and intricate patterns, showcasing its rich food, architecture, nature, and bustling cities.
- Her research phase allowed her to draw inspiration from various elements of India, ensuring authenticity and vibrancy in her illustrations.
- Through Olivia's stunning artwork, viewers are invited on an enchanting journey through India, inspiring them to explore the wonders of this incredible country.
Dailydesignernews | 22 Nov, 2024
‘Technical issue’ causes lengthy delays to dozens of British Airways flights
- A technical issue caused lengthy delays on British Airways flights on Monday evening.
- The IT issue affected communications systems, grounding some flights while others experienced delays.
- British Airways later resolved the issue and apologized to customers for the delays.
- Live departures at Heathrow's Terminal 5 showed delays of up to one hour and 25 minutes.
Guardian | 19 Nov, 2024
100 British Airways colleagues from India create heartwarming video
- British Airways celebrates completion of a century since its first flight between London and Delhi.
- 100 India-based British Airways employees create a heartwarming video to mark the occasion.
- The video showcases the sense of camaraderie and family-like spirit among the colleagues.
- British Airways expresses pride in its large colleague base of over 2,500 in India.
HRKatha | 13 Nov, 2024
Apple Announces iOS 18.2's New AirTag Location Sharing Feature Coming to These 15+ Airlines
- Apple has announced a new feature in the Find My app on iOS 18.2 that allows users to temporarily share an AirTag's location with trusted people and airlines.
- Over 15 airlines, including British Airways, Delta Air Lines, and United, will support the feature in the coming months to help locate mishandled or delayed baggage.
- Users running iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2 can generate a 'Share Item Location' link in the Find My app, allowing recipients to view the location on a map.
- Access to the link is limited, and the shared location expires after seven days or when the owner is reunited with their item.
Macrumors | 11 Nov, 2024
Find My's Share Item Location will help airlines find your luggage
- Apple's update for Find My in iOS 18.2 will let users share the location of AirTags with other people, which could help airlines track down your lost luggage faster.
- The new feature, called Share Item Location, allows users to share the position of an AirTag or Find My network accessory with trusted individuals or airlines.
- More than 15 airlines, including Air Canada, British Airways, Delta Air Lines, Qantas, and Virgin Atlantic, will support this feature in the coming months.
- The sharing is secure, temporary, and can be stopped at any time by the user. It will automatically expire after seven days.
Appleinsider | 11 Nov, 2024
British Airways owner IAG outperforms rivals with profits up 15%
- British Airways' owner, International Airlines Group (IAG), reports a 15% increase in profits, outperforming rivals.
- Operating profits for the summer season reached €2bn (£1.7bn), with BA achieving a 20% margin.
- Lower fuel costs and strong transatlantic travel demand contributed to the increased profit.
- IAG expects strong financial performance to continue and announces a €350m share buyback scheme.
Guardian | 8 Nov, 2024
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