British Airways is rated
2.1 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction wi
...
Read more
British Airways is rated
2.1 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 30 Sep 2024
Likes
Only few activities like diwali celebration and holi celebration was good but for that also u have to utilise your break to enjoy no extra breaks
Skill development - Good
Dislikes
The management has created stupid policies, very poor management.
Even if u r performing well, if u are not well and took sick leave they wil scold you and u will also not be getting any approve leave in the furture. Rubbish!
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Advisor in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 03 Jul 2023
Likes
Nothing
Dislikes
This company is being run by few women and they behave like British used to while ruling India and the reason is salary gap . They will exploit you with such a basic package in the name of brand . They have a habit of boasting even the smallest favor which is actually a part of their job as if they have sold their house for it . Chindi company, chindi management, helpless employees because they don't have any experience they are so taken away by brand brand brand , bhaiya you are working for a ba call centre isse acha travel agency join Karo kuch seekhoge to sahi...Read More
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Executive in
Meerut
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Mar 2025
Likes
Working culture with no burden
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not providing work from home
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 05 Mar 2025
Likes
Salary - Good
Skill development - Good
Job security - Good
Work-life balance - Good
Overall Rating
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Customer Service Executive in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Dec 2024
Likes
worst company ever
Dislikes
work pressure and poor office politics
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Advisor in
Gurgaon / Gurugram
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 21 Nov 2024
Likes
Friday treats plus other treats which is done by the organisation for the occasional days .
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Dislikes
There is nothing u can say bad about it ..It's a Person who make his or her opinion..From my point of view I cannot see any negative things.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2024
Likes
Type of work
Dislikes
There are a list for me. To be honest it's a pathetic company to work with. They have holded 2 months of salary for me plus 3 months of incentives and allowances because I was on my notice period.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Process Associate in
Noida
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 02 Jun 2024
Likes
All good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Good
Dislikes
Salary and company policies
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Mar 2024
Likes
Bamba damba yo ma cho
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Jamba bamba damba pampa lala
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Sep 2023
Likes
Work culture
Pay
Incentives
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Getting breaks is difficult
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Dec 2023
Likes
Perks like staff travel benefits
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
No self improvement time - lots of platform given however not able to utilise it due to lack of time caused by multiple shifts
Skill development - Poor
Other British Airways Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Mar 2025
Likes
The first foremost thing I would like to say, Staff travel benefits with all partner, realise to all Friends and family with 90% off ticket to wherever you fly. Honestly, the word culture, everyone was amazing. They all are friendly nature. They are polite, kind and professional. Call BA is absolutely amazing, but the only thing which I think was not good about the parameters, you need to maintain to get incentive....Read More
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Work pressure was initially not too much but later on it was too much to get incentives you need to maintain AHT,Quality,CSAT-DSAT,Hold,Break leakage, Attendance. this were the parameter you need to maintain to get ₹10,000 as an incentive and it is too much difficult to maintain.
Customer Experience Supervisor in
Noida
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 20 Dec 2024
Likes
Salary gets credited on time.
Provides both side cabs or transport allowance for self commute.
Dislikes
Sluggish management
Internal politics and groupism
Inexperienced higher management
Old age thought process and management strategy, despite being an aviation
Tools/platform is outdated
No work life balance
No benefits for male staff in terms of paternity leave (14 days)
Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2024
Likes
The complaint has given me ample amount of opportunities and promotions. I enjoy working with British Airways. Even during CORONA time we were timely paid and no one was sacked which is quiet appreciating.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Executive in
New Delhi
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Team Manager in
New Delhi
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 20 Mar 2025
Likes
NA
Job security - Good
Dislikes
Unrealistic expectations
Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Associate Data Analyst in
New Delhi
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 13 Mar 2025
Likes
Job security - Excellent
Company culture - Excellent
Dislikes
Skill development - Poor
Overall Rating
Service Advisor in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 12 Mar 2025
Likes
Working environment. Diversity and inclusivity.
Skill development - Good
Job security - Good
Work-life balance - Good
Dislikes
Leave policy is bad. For sick leave you have to take approval 3 days prior with an appointment letter.
Work satisfaction - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Airline Ticketing Staff in
Gurgaon / Gurugram
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Service Advisor in
New Delhi
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 05 Mar 2025
Likes
Skill development - Good
Dislikes
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Overall Rating
Service Advisor in
New Delhi
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 24 Feb 2025
Likes
Salary comes on time.
Dislikes
Training is poor.
Floor support is also very poor.
Less salary more expectations.
Leaves issues.
British Airways is rated 2.1 out of 5, based on 3 reviews by employees on AmbitionBox.
British Airways is known for Skill development which is rated at the top and given a rating of 3.9. However, Company culture is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at British Airways read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at British Airways?
According to AmbitionBox ratings, British Airways employees rate its salary and benefits as 2.9 out of 5. You can know more about British Airways Salaries at AmbitionBox
How is the work culture at British Airways?
Work culture is rated 2.0 at British Airways by 3 employees. While job security is rated 3.0 and work-life balance is rated 2.0 at British Airways. Read detailed reviews by employees of British Airways on AmbitionBox.