AmbitionBox

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

British Airways

Compare

based on 198 Reviews

Play video

Play video

Video summary

About
Reviews
198
Salaries
1.1k
Interviews
24
Jobs

-
Benefits
25
Photos
3

Filter reviews by

British Airways Senior Service Advisor Reviews

Updated 9 Feb, 2025

Overall Rating

3.7/5

based on 4 reviews

Rating distribution

5

1 (25.0%)

4

0 (0%)

3

2 (50.0%)

2

1 (25.0%)

1

0 (0%)

Category Ratings

3.8

Skill development

3.7

Job security

3.4

Company culture

3.3

Promotions

3.3

Work satisfaction

3.1

Salary

1.1

Work-life balance

British Airways is rated 3.7 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wit ... Read more

British Airways is rated 3.7 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

Air India Reviews

3.7

• 1.3k reviews

InterGlobe Aviation Reviews

3.6

• 2.7k reviews

Spicejet Reviews

3.6

• 1.1k reviews

Go First Reviews

3.7

• 467 reviews

Jet Airways Reviews

4.6

• 1.1k reviews

AirAsia Reviews

3.6

• 273 reviews

Air India Express Reviews

3.3

• 107 reviews

Alliance Air Reviews

3.0

• 36 reviews

3.7

• 37 reviews

3.9

• 567 reviews

Qatar Airways Reviews

3.9

• 556 reviews

Airports Authority of India Reviews

4.3

• 502 reviews

GE Aviation Reviews

4.2

• 236 reviews

3.6

• 226 reviews

Emirates Airlines Reviews

3.8

• 212 reviews

Safran Engineering Services India Reviews

3.4

• 175 reviews

Etihad Airways Reviews

4.1

• 132 reviews

Saudi Arabian Airlines Reviews

4.1

• 101 reviews

Gmr Aero Technic Reviews

3.9

• 93 reviews

Interglobe Technology Quotient Reviews

4.2

• 81 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Senior Service Advisor in Gurgaon / Gurugram

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Feb 2025

Likes

Nothing

Dislikes

Everything and especially their management zystem

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Service Advisor in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 21 Feb 2024

Likes

They offer decent salary and good appraisal

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Worklife balance is zero, don’t provide any leave

Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Service Advisor in Gurgaon / Gurugram

Full Time

·

Trade Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2020

Likes

Skill development - Good
Promotions - Good
Work-life balance - Good

Dislikes

Salary - Poor
Company culture - Poor

Overall Rating

Senior Service Advisor in Gurgaon / Gurugram

Other Hospital Staff Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 13 Sep 2020

Likes

Only basic salary was provided thats all

Dislikes

They have resumed work from office unlike other companies yet not providing night allowance despite the fact we have more work than usual. Incentives are only for show soo many parameters that no one can achieve even top performers get only 3k to 5k. Salary they offer is too less

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

Got a question about British Airways?

Ask anonymously on communities.

Other British Airways Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Service Advisor in Gurgaon / Gurugram

Full Time

·

Operations, Maintenance & Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Jan 2025

Likes

Perks of receiving the discount flights is the only benefit you may receive here

Dislikes

Management is unable to provide the environment in which the employees can feel empowered. Promotions are being done as favoritism thrives here. The promotions done are the people who lack most of the skills required. No work life balance, asks employees to provide services to the customer in a very harsh work environment with micromanagement being done by supervisors. Recommend you to please look for other alternative companies....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Experience Supervisor in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 20 Dec 2024

Likes

Salary gets credited on time. Provides both side cabs or transport allowance for self commute.

Dislikes

Sluggish management Internal politics and groupism Inexperienced higher management Old age thought process and management strategy, despite being an aviation Tools/platform is outdated No work life balance No benefits for male staff in terms of paternity leave (14 days)

Skill development - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Service Advisor in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Nov 2024

Likes

Absolutely nothing , they would charge you for the privilege to work if they could. If it was not the fact that slavery is abolished , they would put chains and force you to work 24/7. They do not understand what sickness means , what family means , what personal life means.

Dislikes

I would have to write a whole book and the comparison with East India company would not end. You may be dying but they would say work until you are dead. Business comes first.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Team Manager in Noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

The complaint has given me ample amount of opportunities and promotions. I enjoy working with British Airways. Even during CORONA time we were timely paid and no one was sacked which is quiet appreciating.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Advisor in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 30 Sep 2024

Likes

Only few activities like diwali celebration and holi celebration was good but for that also u have to utilise your break to enjoy no extra breaks

Skill development - Good

Dislikes

The management has created stupid policies, very poor management. Even if u r performing well, if u are not well and took sick leave they wil scold you and u will also not be getting any approve leave in the furture. Rubbish!

Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Airline Ticketing Staff in Gurgaon / Gurugram

Full Time

·

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Mar 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Meerut

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Mar 2025

Likes

Working culture with no burden

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not providing work from home

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Mar 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work-life balance - Good

Overall Rating

Service Advisor in New Delhi

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Mar 2025

Likes

Skill development - Good

Dislikes

Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Overall Rating

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Claim your company page and respond to reviews as an employer.

More about working at British Airways

HQ - Harmondsworth, Greater London, England
Aviation
201-500 Employees (India)

Tell us how to improve this page.

British Airways Reviews by Designations

British Airways Service Advisor Reviews
British Airways Customer Service Advisor Reviews
British Airways Customer Service Executive Reviews
British Airways Team Manager Reviews
British Airways Customer Care Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 British Airways reviews submitted by British Airways employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if British Airways is the right company for you. ... Read more

Home >
Reviews >
British Airways Reviews >
British Airways Senior Service Advisor Reviews

British Airways Senior Service Advisor Salary

based on 23 salaries

₹3 L/yr - ₹6.5 L/yr

36% more than the average Senior Service Advisor Salary in India

View more details

Compare British Airways with

Air India

3.7

Compare

InterGlobe Aviation

3.6

Compare

Spicejet

3.6

Compare

Go First

3.7

Compare

Popular Calculators

Are you paid fairly?

Monthly In-hand Salary Calculator

Gratuity Calculator

Salary Hike Calculator

Rate your company

Stay ahead in your career. Get AmbitionBox app

Helping over 1 Crore job seekers every month in choosing their right fit company

75 Lakh+

Reviews

4 Crore+

Salaries

5 Lakh+

Interviews

1 Crore+

Users/Month

Contribute

Search

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Users/Jobseekers

Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Campus Placements
Practice Test
Compare Companies

Employers

Create a new company
Update company information
Respond to reviews
Invite employees to review
AmbitionBox Offering for Employers
AmbitionBox Employers Brochure

AmbitionBox Awards

ABECA 2026
ABECA 2025
ABECA 2024
AmbitionBox Best Places to Work 2022
AmbitionBox Best Places to Work 2021
Invite employees to rate

AmbitionBox

About Us
Email Us
Blog
FAQ
Credits
Give Feedback

Terms & Policies

Privacy
Grievances
Terms of Use
Summons/Notices
Community Guidelines

Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2025 Info Edge (India) Ltd.

Follow Us