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ANAAMALAIS TOYOTA Service Advisor Interview Questions and Answers

Updated 11 Oct 2022

ANAAMALAIS TOYOTA Service Advisor Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How do you handle a customer in a low range case in ather e-bike?
  • Ans. 

    In a low range case in an Ather e-bike, I would handle the customer by providing troubleshooting assistance and offering alternative solutions.

    • Listen attentively to the customer's concerns and empathize with their situation.

    • Ask relevant questions to gather more information about the issue.

    • Provide troubleshooting assistance over the phone or in person, guiding the customer through potential solutions.

    • Offer alternative t...

  • Answered by AI
  • Q2. What is the role of a service adviser?
  • Ans. 

    A service advisor is responsible for providing guidance and assistance to customers regarding their vehicle service needs.

    • Assessing customer needs and recommending appropriate services

    • Explaining service options, costs, and timeframes to customers

    • Scheduling and coordinating service appointments

    • Communicating with technicians to ensure accurate diagnosis and repairs

    • Providing updates and status reports to customers

    • Handling...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. How do you manage 5 customers coming to dealership at the same time for service the e-bike?
  • Ans. 

    I would prioritize customers based on the urgency of their service needs and communicate wait times to manage expectations.

    • Greet all customers and ask for their service needs

    • Assess the urgency of each customer's service needs

    • Prioritize customers based on urgency and available resources

    • Communicate wait times and manage expectations

    • Provide updates to customers as their service is being completed

  • Answered by AI
  • Q2. Welcome the customers with greetings and request them to sit and relax in waiting room. Mean while complete the vehicle inward (job card) process one by one fast.

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about the customer handling, product knowledge & company details before going to attend the interview.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What you know about commerical vehicle?
  • Ans. 

    Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.

    • Commercial vehicles are designed and equipped for specific commercial purposes.

    • They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.

    • Commercial vehicles often require special licenses and permits to operate.

    • They may have different regulations and restrictions compared ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all about vehicle working.
You should know the parts description in detail with its working .

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Open pump house and Tunnels
  • Q2. Road and

Interview Preparation Tips

Interview preparation tips for other job seekers - Navayaga engineering company Ltd

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Open pump house and Tunnels
  • Q2. Road and

Interview Preparation Tips

Interview preparation tips for other job seekers - Navayaga engineering company Ltd

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1-Introduction,2-Technical,3-sift skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous,Be polite, and well in communication.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What is UF SYSTEM
  • Ans. 

    UF SYSTEM stands for Ultrafiltration System, a process used to remove impurities from water by pushing it through a semipermeable membrane.

    • UF SYSTEM is a water treatment process that uses a semipermeable membrane to remove particles, bacteria, and other impurities from water.

    • It is commonly used in wastewater treatment, drinking water purification, and industrial processes.

    • UF SYSTEM operates on the principle of size exc...

  • Answered by AI
  • Q2. What full fom of ED AND PTED

Interview Preparation Tips

Interview preparation tips for other job seekers - Good attitude for all and hard work.respect for individual.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. About yourself? About study? Best subject? Aptitude Questions? Marketing Questions? Basic Mechanical Engineering Questions?
  • Q2. About Automobile
  • Q3. Basic knowledge of Automobile
  • Q4. Basic knowledge of machinery
  • Q5. Basic knowledge of customer handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, give your 100% , don't hesitate be professional
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Robot troubleshooting
  • Q2. Mechanical knowledge

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the role of service advisor
  • Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be apt with Technical part as well as the product and company knowledge. And also be prepared to handle the customer situation based question. Knowing driving and dms is a plus point.

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought

ANAAMALAIS TOYOTA Interview FAQs

How many rounds are there in ANAAMALAIS TOYOTA Service Advisor interview?
ANAAMALAIS TOYOTA interview process usually has 3 rounds. The most common rounds in the ANAAMALAIS TOYOTA interview process are Technical and Resume Shortlist.
What are the top questions asked in ANAAMALAIS TOYOTA Service Advisor interview?

Some of the top questions asked at the ANAAMALAIS TOYOTA Service Advisor interview -

  1. How do you handle a customer in a low range case in ather e-bi...read more
  2. How do you manage 5 customers coming to dealership at the same time for service...read more
  3. What is the role of a service advis...read more

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ANAAMALAIS TOYOTA Service Advisor Salary
based on 13 salaries
₹1.1 L/yr - ₹5 L/yr
12% less than the average Service Advisor Salary in India
View more details

ANAAMALAIS TOYOTA Service Advisor Reviews and Ratings

based on 4 reviews

2.4/5

Rating in categories

3.1

Skill development

2.0

Work-life balance

2.0

Salary

1.3

Job security

3.4

Company culture

1.6

Promotions

1.7

Work satisfaction

Explore 4 Reviews and Ratings
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