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ANAAMALAIS TOYOTA Service Advisor Interview Questions and Answers
ANAAMALAIS TOYOTA Service Advisor Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. How do you handle a customer in a low range case in ather e-bike?
- Ans.
In a low range case in an Ather e-bike, I would handle the customer by providing troubleshooting assistance and offering alternative solutions.
Listen attentively to the customer's concerns and empathize with their situation.
Ask relevant questions to gather more information about the issue.
Provide troubleshooting assistance over the phone or in person, guiding the customer through potential solutions.
Offer alternative t...
- Q2. What is the role of a service adviser?
- Ans.
A service advisor is responsible for providing guidance and assistance to customers regarding their vehicle service needs.
Assessing customer needs and recommending appropriate services
Explaining service options, costs, and timeframes to customers
Scheduling and coordinating service appointments
Communicating with technicians to ensure accurate diagnosis and repairs
Providing updates and status reports to customers
Handling...
(2 Questions)
- Q1. How do you manage 5 customers coming to dealership at the same time for service the e-bike?
- Ans.
I would prioritize customers based on the urgency of their service needs and communicate wait times to manage expectations.
Greet all customers and ask for their service needs
Assess the urgency of each customer's service needs
Prioritize customers based on urgency and available resources
Communicate wait times and manage expectations
Provide updates to customers as their service is being completed
- Q2. Welcome the customers with greetings and request them to sit and relax in waiting room. Mean while complete the vehicle inward (job card) process one by one fast.
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Selected
I was interviewed in Aug 2023.
(5 Questions)
- Q1. There is only one round interview
- Q2. What is share market?
- Ans.
Share market is a platform where buying and selling of company stocks and securities takes place.
Share market allows companies to raise capital by selling shares to investors
Investors can buy and sell shares to make profits
Prices of shares are determined by supply and demand in the market
Share market can be volatile and influenced by various factors like economic conditions, company performance, and global events
- Q3. Difference between Demat account and trading account
- Ans.
Demat account holds securities in electronic form, while trading account is used to buy and sell securities.
Demat account holds securities in electronic form, trading account is used for buying and selling securities
Demat account is like a bank account where securities are held, trading account is like a brokerage account for transactions
You need a Demat account to hold securities, but a trading account to actually tra...
- Q4. Why is this job
- Q5. What is bull and bear
- Ans.
Bull and bear are terms used in the financial market to describe the direction of the market.
Bull market refers to a rising market where investors are optimistic and buying, expecting prices to continue to rise.
Bear market refers to a falling market where investors are pessimistic and selling, expecting prices to continue to fall.
Bullish investors believe the market will go up, while bearish investors believe it will g...
Selected
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Personal interview
(1 Question)
- Q1. Financial marketd
Interview Preparation Tips
I applied via campus placement at Mumbai University
(1 Question)
- Q1. Tell me About yourself?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Favorite stock ?
- Ans.
My favorite stock is Amazon.
Amazon has consistently shown strong growth and innovation in various industries.
Their e-commerce platform dominates the market and their cloud computing division is a major player.
Amazon's acquisition of Whole Foods and entry into the healthcare industry shows their willingness to expand and disrupt.
Their leadership under Jeff Bezos has been impressive, with a focus on long-term growth rath
- Q2. Explain why it's fav stock
- Ans.
It's a fav stock due to its consistent growth and strong financials.
Consistent growth in revenue and earnings
Strong financials with low debt and high liquidity
Positive industry outlook and market position
Good dividend yield and shareholder returns
Example: Apple Inc. (AAPL)
- Q3. Finance minister of india ?
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About experience in market and reason for change
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About experience and skillset
Interview Preparation Tips
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ANAAMALAIS TOYOTA Service Advisor Reviews and Ratings
based on 4 reviews
Rating in categories
|
Service Advisor
13
salaries
|  ₹1.1 L/yr - ₹5 L/yr |
|
Sales Executive
7
salaries
| ₹1.4 L/yr - ₹3.9 L/yr |
|
General Technician
5
salaries
| ₹1 L/yr - ₹1.5 L/yr |
|
HR Executive
5
salaries
| ₹1.2 L/yr - ₹1.8 L/yr |
|
Account Assistant
5
salaries
| ₹0.9 L/yr - ₹2.2 L/yr |
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