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I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
In a low range case in an Ather e-bike, I would handle the customer by providing troubleshooting assistance and offering alternative solutions.
Listen attentively to the customer's concerns and empathize with their situation.
Ask relevant questions to gather more information about the issue.
Provide troubleshooting assistance over the phone or in person, guiding the customer through potential solutions.
Offer alternative t...
A service advisor is responsible for providing guidance and assistance to customers regarding their vehicle service needs.
Assessing customer needs and recommending appropriate services
Explaining service options, costs, and timeframes to customers
Scheduling and coordinating service appointments
Communicating with technicians to ensure accurate diagnosis and repairs
Providing updates and status reports to customers
Handling...
I would prioritize customers based on the urgency of their service needs and communicate wait times to manage expectations.
Greet all customers and ask for their service needs
Assess the urgency of each customer's service needs
Prioritize customers based on urgency and available resources
Communicate wait times and manage expectations
Provide updates to customers as their service is being completed
I appeared for an interview in Feb 2025.
I applied via Naukri.com
Discussing about the project
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I applied via Other and was interviewed before Dec 2020. There were 6 interview rounds.
I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.
I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Nov 2021. There were 2 interview rounds.
Double entry, isin, balance sheet
posted on 28 Jul 2021
I applied via Campus Placement and was interviewed in Jan 2021. There was 1 interview round.
Sales of credit cards can be done through various channels such as online, in-person, or over the phone.
Credit card sales require knowledge of the product and its benefits
Identify potential customers and their needs
Offer incentives such as sign-up bonuses or rewards programs
Provide clear and concise information about fees and interest rates
Ensure compliance with regulations and company policies
Follow up with customers ...
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to understand their needs and concerns
Show empathy and understanding towards their situation
Provide solutions to their problems and offer alternatives
Maintain a positive attitude and be patient
Follow up with them to ensure their satisfaction
Using a credit card is simple and convenient.
Swipe or insert the card into the card reader
Enter the amount to be charged
Sign the receipt or enter your PIN
Make sure to pay off the balance on time to avoid interest charges
Protect your card and personal information from fraud
Taking benefit from customers is unethical and not recommended in sales.
Sales should focus on providing value to customers
Building long-term relationships with customers is more important than short-term gains
Offering personalized solutions to customers can increase their satisfaction and loyalty
Providing excellent customer service can lead to positive word-of-mouth and referrals
Being transparent and honest with custom...
based on 3 interviews
Interview experience
based on 93 reviews
Rating in categories
Service Advisor
13
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Sales Officer
7
salaries
| ₹2.5 L/yr - ₹4.4 L/yr |
Sales Executive
7
salaries
| ₹1.4 L/yr - ₹3.9 L/yr |
General Technician
5
salaries
| ₹1 L/yr - ₹1.5 L/yr |
Sales Consultant
5
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
SBI Cards & Payment Services
Axis Direct
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