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I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
SBI Cards is a leading credit card issuer in India, offering a wide range of credit cards with various benefits and features.
SBI Cards is a subsidiary of State Bank of India, the largest public sector bank in India.
They offer credit cards for different customer segments such as travel, shopping, dining, etc.
SBI Cards has a strong presence in the market with a large customer base.
They provide various rewards and cashbac...
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
I applied via Referral and was interviewed in Jun 2022. There were 2 interview rounds.
Sales is the process of persuading a potential customer to purchase a product or service.
Sales involves identifying potential customers and their needs
It requires building relationships with customers and understanding their buying behavior
Sales involves presenting the product or service in a compelling way and addressing any objections
It also involves negotiating and closing deals
Sales requires follow-up and maintaini...
SBI Cards & Payment Services interview questions for designations
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
Customers should be treated with respect, empathy, and professionalism to build trust and loyalty.
Listen actively to their needs and concerns
Provide personalized solutions based on their preferences
Follow up to ensure satisfaction and address any issues promptly
Be transparent and honest in all interactions
Show appreciation for their business and loyalty
No i don't know about GD
Get interview-ready with Top SBI Cards & Payment Services Interview Questions
I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 6 interview rounds.
I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.
I have over 5 years of experience in sales, with a focus on B2B sales.
I am skilled in identifying and pursuing new business opportunities.
I have a strong ability to build and maintain relationships with clients, resulting in high levels of customer satisfaction and repeat business.
I ...
I would treat you with respect, attentiveness, and a focus on meeting your needs and exceeding your expectations.
I would listen carefully to your needs and concerns
I would provide clear and accurate information about our products or services
I would be responsive and available to answer any questions or address any issues
I would strive to build a relationship of trust and mutual benefit
I would go above and beyond to ens...
SBI Card is a credit card issued by SBI Cards and Payment Services Private Limited, a subsidiary of State Bank of India.
SBI Card offers a wide range of credit cards to suit different needs and lifestyles.
It provides various benefits such as reward points, cashback, discounts, and offers on shopping, dining, travel, and more.
SBI Card also has tie-ups with various brands and merchants to provide exclusive deals and privi...
I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.
I applied via Campus Placement and was interviewed in Jan 2021. There was 1 interview round.
Sales of credit cards can be done through various channels such as online, in-person, or over the phone.
Credit card sales require knowledge of the product and its benefits
Identify potential customers and their needs
Offer incentives such as sign-up bonuses or rewards programs
Provide clear and concise information about fees and interest rates
Ensure compliance with regulations and company policies
Follow up with customers ...
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to understand their needs and concerns
Show empathy and understanding towards their situation
Provide solutions to their problems and offer alternatives
Maintain a positive attitude and be patient
Follow up with them to ensure their satisfaction
Using a credit card is simple and convenient.
Swipe or insert the card into the card reader
Enter the amount to be charged
Sign the receipt or enter your PIN
Make sure to pay off the balance on time to avoid interest charges
Protect your card and personal information from fraud
Taking benefit from customers is unethical and not recommended in sales.
Sales should focus on providing value to customers
Building long-term relationships with customers is more important than short-term gains
Offering personalized solutions to customers can increase their satisfaction and loyalty
Providing excellent customer service can lead to positive word-of-mouth and referrals
Being transparent and honest with custom...
I was interviewed in Jun 2021.
I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.
I will highlight the benefits of having a credit card and tailor the offer to the customer's needs.
Explain the rewards and cashback programs offered by the credit card
Highlight the convenience of not carrying cash and the security features of the card
Tailor the offer to the customer's spending habits and lifestyle
Address any concerns or objections the customer may have
Provide excellent customer service and follow up wi
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1.3k
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| ₹0.8 L/yr - ₹5 L/yr |
Senior Executive
938
salaries
| ₹2 L/yr - ₹7 L/yr |
Sales Executive
870
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Assistant Manager
620
salaries
| ₹3.8 L/yr - ₹11 L/yr |
Team Lead
528
salaries
| ₹1.7 L/yr - ₹5.8 L/yr |
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