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I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
In a low range case in an Ather e-bike, I would handle the customer by providing troubleshooting assistance and offering alternative solutions.
Listen attentively to the customer's concerns and empathize with their situation.
Ask relevant questions to gather more information about the issue.
Provide troubleshooting assistance over the phone or in person, guiding the customer through potential solutions.
Offer alternative t...
A service advisor is responsible for providing guidance and assistance to customers regarding their vehicle service needs.
Assessing customer needs and recommending appropriate services
Explaining service options, costs, and timeframes to customers
Scheduling and coordinating service appointments
Communicating with technicians to ensure accurate diagnosis and repairs
Providing updates and status reports to customers
Handling...
I would prioritize customers based on the urgency of their service needs and communicate wait times to manage expectations.
Greet all customers and ask for their service needs
Assess the urgency of each customer's service needs
Prioritize customers based on urgency and available resources
Communicate wait times and manage expectations
Provide updates to customers as their service is being completed
I appeared for an interview in Feb 2025.
I applied via Naukri.com
Discussing about the project
ANAAMALAIS TOYOTA interview questions for popular designations
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I applied via Recruitment Consultant
I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
Test was for 30 minutes and mathematics and Logical reasoning was the topic
I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.
To precisely track sales numbers in an organization, it is important to implement effective data collection methods and utilize analytical tools.
Implement a robust CRM system to track sales activities and customer interactions.
Train sales teams to accurately record and update sales data in the CRM system.
Utilize data analytics tools to analyze sales trends, identify patterns, and forecast future sales.
Regularly review ...
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
I applied via Walk-in and was interviewed in Dec 2019. There were 3 interview rounds.
based on 3 interviews
Interview experience
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Rating in categories
Service Advisor
13
salaries
| ₹1.1 L/yr - ₹5 L/yr |
Sales Officer
7
salaries
| ₹2.5 L/yr - ₹4.4 L/yr |
Sales Executive
7
salaries
| ₹1.4 L/yr - ₹3.9 L/yr |
General Technician
5
salaries
| ₹1 L/yr - ₹1.5 L/yr |
Sales Consultant
5
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
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