Senior Service Advisor Interview Questions and Answers

The timing chain should be replaced every 100,000 to 150,000 miles or as recommended by the manufacturer.

• Timing chain replacement is necessary to prevent engine damage and maintain proper engine performance.

• The specific timing chain replacement interval may vary depending on the make and model of the vehicle.

• It is important to follow the manufacturer's recommendations for timing chain replacement to avoid costly repairs.

• Signs that the timing chain may need to be replaced incl...read more

Tyre rotation is the practice of moving the tyres of a vehicle from one position to another to ensure even wear and extend their lifespan.

• Tyre rotation involves changing the position of each tyre on a vehicle.

• It is typically done by moving the front tyres to the rear and vice versa, or by crossing the tyres diagonally.

• The purpose of tyre rotation is to promote even wear on all tyres, as different positions on a vehicle can cause uneven wear due to factors like weight distribu...read more

Service estimate for vehicle includes labor, parts, and any additional services needed.

• Service estimate should be based on the specific make and model of the vehicle

• Labor costs depend on the complexity of the service required

• Parts costs vary depending on the quality and brand of parts needed

• Additional services such as fluid changes or tire rotations may also be included in the estimate