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Spicejet Customer Service Executive Interview Questions and Answers
Spicejet Customer Service Executive Interview Experiences
5 interviews found
Selected
I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
(1 Question)
- Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
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Selected
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.
(1 Question)
- Q1. Can you tell me about yourself?
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I applied via AmbitionBox and was interviewed before Aug 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Mostly will be tell about yourself
- Q2. They will speak abt the shifts and salary
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Interview Questionnaire
1 Question
- Q1. Why you want to join SpiceJet
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Tell me about your hobbies?
(3 Questions)
- Q1. Tell me about yourself?
- Ans.
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers and resolve conflicts
Proficient in using CRM systems and other customer service tools
Received multiple awards for outstanding customer service performance
- Q2. What is custom service executive?
- Ans.
A customer service executive is a professional who interacts with customers to handle inquiries, complaints, and provide information about products or services.
Responsible for addressing customer concerns and resolving issues
Providing information about products or services
Handling customer inquiries via phone, email, or in person
Maintaining customer satisfaction and building relationships
Processing orders and returns
Ex...
- Q3. Tell me about your family background?
Customer Service Executive Interview Questions & Answers
Qatar Airways
Anonymous
posted on 13 Mar 2024
I was interviewed in Feb 2024.
Great need to work on the way to understand the situation of the pattern
(4 Questions)
- Q1. Just normal question about Tell me about your self
- Q2. Tell me about yourself
- Q3. Most common query asked by the passager
- Q4. Thoughts on india market
- Ans.
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
India has a large and diverse customer base with varying needs and preferences.
Rapidly growing economy leading to increased demand for customer service across industries.
Cultural nuances and regional differences require tailored customer service strategies.
Emerging technologies and digitalization are transforming c...
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What was the most memorable day of your life explain it ?
- Q2. How you are pursuing your graduation?
(2 Questions)
- Q1. General questions
- Q2. Vercent 2 times
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Customer Service Executive Interview Questions & Answers
British Airways
Anonymous
posted on 2 Nov 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What was your last salary
- Q2. Where do you stay in Delhi ncr?
(2 Questions)
- Q1. What do you know about Call Ba?
- Q2. What is good customer service
- Ans.
Good customer service is providing prompt, efficient and friendly assistance to customers.
Promptly addressing customer concerns and inquiries
Efficiently resolving issues and providing solutions
Being friendly and empathetic towards customers
Going above and beyond to exceed customer expectations
Providing clear and concise communication
Being knowledgeable about products and services
Showing appreciation for customer loyalt...
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Customer Service Executive Interview Questions & Answers
InterGlobe Aviation
Anonymous
posted on 21 Jun 2022
I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.
Have the ability to apeak on any topic in a knowledgeable manner
(1 Question)
- Q1. Introduction, family Background, why due you want to join our organization
- Ans. My name is Anjani Nandan Pandey. I live in Ranchi. I have done all my education from Ranchi itself. My hobby is singing, playing guitar and travelling. My family comprises of 8 members. My father, mother and 04 elder sisters one elder member and I am the youngest member in my family. I want to leave Indigo and join your organization for a better hike in salary.
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Spicejet Customer Service Executive Reviews and Ratings
based on 118 reviews
Rating in categories
|
Customer Service Executive
533
salaries
|  ₹1.7 L/yr - ₹5.5 L/yr |
|
Senior Executive
266
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Security Executive
226
salaries
| ₹2 L/yr - ₹4.5 L/yr |
|
Cabin Attendant
164
salaries
| ₹2 L/yr - ₹7.5 L/yr |
|
Cabin Crew
148
salaries
| ₹2.4 L/yr - ₹8 L/yr |
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